HawaiiTours.com (hawaiitours.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
Aloha Emmett!
Mahalo nui loa for the lovely 5 stars and shout out to your guide! We really do prioritize hiring the very best local, expert guides, staff and agents. We know it makes all the difference between a good tour and a great one. Our aim is to make Hawai'i your "go-to" vacation destination. We're on all 4 main islands, so you know we take your vacation seriously.
When you're ready, our expert agents would love to help you create your next 5 star Hawaiian adventure vacation. See one island, or see them all, on the same vacation! If you can dream it, we'll help you make it a reality. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
We had an incredible experience! The tour guides were friendly, knowledgeable, and did an excellent job explaining everything throughout the tour. They really went above and beyond by helping one of my family members who was nervous about the adventure, making them feel comfortable and confident. Their patience and encouragement made the experience even more enjoyable. Highly recommend this tour!!
Reply from HawaiiTours.com2026-08-04
Aloha Lisa!
Mahalo nui loa for the lovely, detailed 5 star review! We're just over the moon that you loved the Kauai Mountain Tubing so much, but we're not surprised! Why? Because, their staff and guides really are excellent and always do their best to help guests feel more at ease (like standing up in the irrigation tunnel to show you how shallow it is ;). It really is one of the best tour companies in all of Hawai'i! We pride ourselves on working with only the best companies and hiring the best local, expert guides, staff and agents because we know it makes ALL the difference!
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
When you're ready, we'd love to help
We had a great time! Our guides were helpful and fun ! The water was refreshing and it was very pretty!
Reply from HawaiiTours.com2026-08-04
Aloha Tiffany!
Mahalo for the 5 stars and we're over the moon that you loved the Kauai Mountain Tubing so much! We love that tour as well! We all go every time we're on Kauai... it's truly a family favorite! We hope you enjoyed the free clay facial and that you were serenaded by the guides (with the waterproof ukelele)! They're so much fun and really know their stuff. It's a great way to relax and get a whole new perspective on the jungle! It's also gorgeous, which doesn't hurt ;).
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure getaway! Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
We loved our driver, Kanoe! She was fun and full of insights into the sites and Honolulu in general. We never had to wait for her to pick us up at the sites, as she was always there before the time she had appointed. We thoroughly enjoyed our day!!
Reply from HawaiiTours.com2026-08-03
Aloha Kathy!
Mahalo nui loa for the lovely, detailed 5 stars and shout out to your guide! She's a-mazing! She remembers everyone's name, where they're from and is a wealth of knowledge and has that amazing "aloha vibe" that Hawai'i is so famous for! She also has a great sense of humor (it's all part of the "aloha vibe" thing ;) and yes, she's prompt as well!
Our aim is to make Hawai'i your "go-to" vacation destination! And, we're on all 4 main islands... because each on is so unique! Some have active volcanoes while others are dormant. Oahu has the big city and the country life to experience. Maui has a small town kine feel, as does Kauai and Big Island. But each island is SO different. See one island, or more, all on the same vacation!
When you're ready, we'd consider it an honor to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the best pricing ~ a hui hou!
S
Scott Allen · 1 review · Verified · Experienced 2026-08-01 ·
★★★★★
Great
Great......
Reply from HawaiiTours.com2026-08-03
Aloha Scott!
Mahalo nui loa for the lovely 5 stars! We're just over the moon that you loved the Pāʻina Waikīkī Luau and the Passport to Pearl Harbor tour! These are 2 of our favorite things to do when on Oahu! Pāʻina Luau has great, authentic entertainment and yummy local dishes. And, the entire Pearl Harbor experience is right up there with visiting the memorial at Normandy, France! It's just so... humbling and, real. It truly hits home.
Because each island is so unique, our aim is to make Hawai'i your "go-to" vacation destination, (that's why we're on all 4 main islands). We prioritize working with only the best companies as well as hiring the best local, expert guides, staff and agents throughout the islands because we know it makes ALL the difference.
When you're ready, we'd absolutely consider it an honor to help you create your next 5 star Hawaiian adventure vacation. See one island, or see them all, on the same vacation! Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
Only negative was hot bus with lousy air conditioning. Tour and guides were 5 stars. Fun day.
Reply from HawaiiTours.com2026-08-03
Aloha Jeffrey!
Mahalo for the 4 stars and shout out to the guides. I am forwarding this to a supervisor immediately. We apologize for any inconvenience. We do regular maintenance but we really appreciate you letting us know about the AC. We will remedy it immediately. Mahalo nui loa - a hui hou!
m
michael allen · 1 review · Verified · Experienced 2026-07-30 ·
★★★★★
Private tour
We opted for a private tour around the island incorporating local eats and beautiful sights along with learning about the history and cultural. Our tour guide aka specialist, Kenney, was fantastic! We honestly couldn't have asked for a better specialist or tour. Perfect in every way. Kenney is quite the comedian and we loved every moment. Thank you for the beautiful memories!
Reply from HawaiiTours.com2026-08-03
Aloha Michael!
Mahalo nui loa for the lovely, detailed 5 stars and shout out to Kenney! He's just a hoot, such a great guide - and a great guy! We know... he's a total gem. We really pride ourselves on hiring the very best local, expert guides, staff and agents because we know it makes ALL the difference. Aren't you glad you had him all to yourselves? It's TOTALLY worth doing the private tour as well. You get to see exactly what interests you and it's your day so you get to choose!
When you're ready, our expert agents would absolutely consider it an honor to help you create your next 5 star Hawaiian adventure vacation. We're on all 4 main islands... see one or more - on the same vacation! Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
We had a great time on the Mountain Tubing Adventure. Our guide was really fun and informative and we learned a lot about the island. It was an experience my kids will never forget and we highly recommend to others visiting Kauai!
Reply from HawaiiTours.com2026-08-01
Aloha Stephen!
Mahalo nui loa for the lovely 5 stars and shout out to your guide! Kauai Mountain Tubing is a true family favorite of ours! All of the guides there are amazing and we hope you took advantage of the free clay facial and if you were super lucky you were serenaded with the waterproof ukelele!
We really appreciate you taking the time to write a detailed review. We like to keep the bar high and your detailed review will help us do just that! We are on all 4 main islands and only work with the best companies throughout the entire state. Kauai Mountain Tubing is in our Top 10 favorite companies because they're amazing at what they do and they're wonderful to work with too.
We pride ourselves on not just working with the best companies but also hiring the very best guides, staff and agents throughout the islands. When you're ready, we'd consider it an honor to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
it was trilling and exciting. My autistic son loved it. The story telling behind eat dance h dan e or sing was incredible. loved the interaction pre show, gave my son time to be part of it. thank you
Reply from HawaiiTours.com2026-08-03
Aloha Eileen!
Mahalo nui loa for the lovely 5 stars! We do our very best to be accommodating to those with challenges! Many of us here at HawaiiTours.com have family members who are dealing with medical issues of all kinds.
We're just over the moon that you and your son had such a great time! Also, we've taken notice that the best companies throughout the islands have really embraced (when possible) making their tours and activities more inclusive overall. This is why we ONLY work with the best companies in Hawai'i. They are the most accommodating.
Our aim is to make Hawai'i your "go-to" vacation destination. That's why we're on all 4 main islands - so you know we take your vacation seriously! See one island, or more, on the same vacation!
When you're ready, our expert agents would love to help you craft your next 5 star all-access Hawaiian adventure holiday! Our agents know the Hawai'i tourism market very well and can recommend the best tours and activities for you and your son. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
An unforgettable trip! My tour guide, Erik was simply amazing! Very knowledgeable and kept us immersed in interesting details throughout the tour. His knowledge in astronomy was a real treat for me and other members of the group. I learnt so much! I would love to go back and do this tour again when I visit next time.
Reply from HawaiiTours.com2026-08-03
Aloha Sudipto!
Mahalo nui loa for the 5 stars and we're over the moon that you just loved the Mauna Kea Stargazing tour with Erik! He's just... awesome! So knowledgeable and humorous as well! He's definitely got that "aloha vibe" that Hawai'i is so famous for!
(Frankly, we want to do it again too because there is just so much to take in! And, next time we'll have some extra questions for him because the last time we weren't sure what more to ask as the beauty and enormity of it all was a bit overwhelming!) It's definitely a tour that can be done more than once and not lose it's "WOW" factor!
When you're ready, we'd consider it an honor to help you create your next 5 star Hawaiian adventure vacation! We're on all 4 main islands because each one is so unique. See one or more islands on the same vacation. If you can dream it, our expert agents will help you make it a reality! Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
W
William Cooper · 1 review · Verified · Experienced 2026-07-23 ·
★★★★★
Definitely Book This!
We had a great day! It was nice that it was all put together and we didn’t have to worry about any details. Our guide, Ka’lani was awesome!! He was personable, knowledgeable and extremely funny! He made the tour that much better! Great value!
Reply from HawaiiTours.com2026-07-31
Aloha William!
Mahalo nui loa for the 5 stars and shout out to your guide! He's so great! We call him "Mr. Aloha" around the office - LOL! A great guide makes for a great tour... which is why we pride ourselves on hiring the best local, expert guides throughout Hawai'i. It makes ALL the difference!
When you're ready, we'd consider it an honor to help you book your next 5 star Hawaiian adventure vacation. We're on all 4 main islands so you know we take vacationing seriously! See one island or more, all on the same vacation! Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
The tubing was definitely an interesting experience. I was very impressed by how organized everybody was guides were very helpful
Reply from HawaiiTours.com2026-08-01
Aloha Anna!
Mahalo nui loa for the lovely 5 stars and we absolutely agree... Kauai Mountain Tubing is an impressive company. They have great guides and it's an absolute treat to float down the irrigation channels and get an amazing, unusual tour of the jungle! Our entire family LOVES this tour and we go every single time we're on Kauai.
We pride ourselves on working with the absolute best companies and hiring the best local, expert guides, staff and agents throughout the islands. We're on all 4 main islands so you know we take your vacation seriously! See one island or more on just one vacation. If you can dream it, we'll help you make it a reality!
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure holiday. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
According to your tour information by email we were supposed to be met at the Honolulu airport. We were not, no Hawaii tours people at all. There was supposed to be a taxi to take us to the start of the tour, no taxi. Emailed tour description listed a cab company phone number that was incorrect. Contacted Hawaii tours customer help line where the operator had no information and apparently no one to back her up for unanswered questions. Very frustrating start to our tour. Hawaii Tours bus did finally meet us but at this first stop and all stops really the bus was parked quite far from the point of interest. I am sure there are rules about this but I observed other tour operations drive close, unload, and then go park. Our bus driver/guide was very knowledgeable when questioned but my opinion is that his presentations before arriving at a stop could have been more complete. I would be reluctant to recommend this tour to a friend without a warning.
Reply from HawaiiTours.com2026-07-30
Aloha Don,
We apologize for any issues. I am forwarding this to a supervisor immediately!! We will be in touch. Mahalo nui loa for letting us know!
Aloha Ibrahim!
Mahalo nui loa for taking the time to write a review and for the 5 stars! We agree, the Hollywood Movie Sights Tour at Kualoa Ranch is so much fun and really well done! It's one of our personal family favorites! Oahu has so many different vibes... each island does (we're on all 4 main islands). Kualoa Ranch is one of the finest companies in all of Hawai'i and you see why - they do it right!
And, when you're ready, we'd love to show you the rest of Hawai'i! See one island or more all on one vacation! If you can dream it, we can help you make it a reality. Be sure to book ASAP to lock in the best possible pricing ~ a hui hou!
Such a fun trip! Staff was amazing - went the extra mile to make everyone comfortable and happy. Food was great too!
Reply from HawaiiTours.com2026-07-30
Aloha Indira!
Mahalo nui loa for the lovely 5 star review and glow up to the staff of Kauai Mountain Tubing! They are so amazing!! We're over the moon that you had such an incredible time! We really pride ourselves on working with the absolute best companies throughout the islands (we're on all 4 main islands - so you know we take vacationing seriously!).
See one island or see them all... on one vacation! So many islands, each one is unique and offers different experiences and perspectives on Hawai'i as a whole.
When you're ready, our expert agents would love to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the best possible pricing ~ a hui hou!
Aloha Lauri!
Mahalo nui loa for the lovely 5 stars and glowing review! We really appreciate you taking the time to write one during your vaycay! We're over the moon that you had such an excellent time! We pride ourselves on working with the best companies throughout the islands... and we are picky about all of the companies we work with, especially the luaus! The food and entertainment both have to be top notch!
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure holiday! Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
It was awesome and our guides mark and lucky made the whole trip!!
Reply from HawaiiTours.com2026-07-30
Aloha Holly!
Mahalo nui loa for the 5 stars and shout outs to Mark and Lucky! They are so awesome! Hope you got serenaded while tubing. They're so much fun! We just love Kauai Mountain Tubing... it's one of our "must-do" tours while on Kauai - every time we go! We really appreciate you taking the time to write a review.
As always, if there was ANYTHING at all that could have been better, please let us know! We make every effort to work with the best companies throughout Hawaii and they appreciate us letting them know if anything could have been done better. They do listen to the guests and us.
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the lowest pricing ~ a hui hou!
K
Krista · 1 review · Verified · Experienced 2026-07-25 ·
★★★★★
The trip was easy thanks to your…
The trip was easy thanks to your planning and information. We appreciated the communication via email and phone call the day before. Our day trip from Oahu to Maui’s Roadtrip to Hana was incredible. Sale, is an incredible guide. He is passionate and very knowledgeable. Amazing views and day!
Reply from HawaiiTours.com2026-07-30
Aloha Krista!
Mahalo nui loa again for such a lovely, 5 star review and shout out to Sale! You're right, he's an incredible guide! We pride ourselves on hiring the best local, expert guides, staff and agents throughout the islands. We know it makes ALL the difference between a good tour and a great one! Our aim is to make Hawai'i your "go-to" vacation destination and the people you work with during that process are key!
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure holiday! Be sure to book ASAP to lock in the lowest possible pricing ~ a hui hou!
Weather was perfect. Tour guide was great, very knowledgeable. She communicated well and was always on time. We had a slight change in the tour and she pivoted with ease. The company needs to give her a new bus as this one rattled hard like an old school bus. Now on to the not so good part. The meeting spot at the Hilo Hotel did not offer free parking, front desk said they would tow the car. We asked the front desk where the tours pick up and it was communicated for us to contact the tour group. The Hilo Hotel either does not have a partnership with the tour group or the lady with the frizzy hair needs more hospitality training.
Reply from HawaiiTours.com2026-07-28
Aloha Brandon!
Mahalo nui loa for the 4 stars! I am forwarding this immediately to a supervisor and we will be addressing it immediately with the Hilo Hotel and the tour company's bus maintenance. Mahalo for letting us know and we'll make sure things get fixed. A hui hou!
The tour was awesome, our guide, Nevin, was very knowledgeable. I would recommend this for anyone visiting the island.
Reply from HawaiiTours.com2026-07-30
Aloha Robert!
Mahalo nui loa for the lovely 5 star review and shout out to Nevin! He's pretty awesome! So much knowledge, a great sense of humor and that extra something special... the aloha vibe!
We're over the moon that you had such an incredible time. Pearl Harbor is a very special place. It's right up there with Normandy. (We went to Normandy a few years ago and it was the same deeply emotional experience). And, we really appreciate you taking the time to write a review as it helps us to keep the bar high!
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!