HawaiiTours.com (hawaiitours.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
Our guide was so great. He was very knowledgeable as well as a great photographer.
Reply from HawaiiTours.com2026-07-31
Aloha Tabatha!
Mahalo nui loa for the lovely 5 stars and shout out to your guide! We are over the moon that you loved the tour... Hana is a very special place. There really isn't anything quite like the ride out there. The vibrant painted eucalyptus, the gigantic plants, colorful flowers and amazing waterfalls are what make the Road to Hana Tour so special.
It's absolutely worth taking the tour just to not have to deal with the road itself - all of those twists and turns! That way you can really get into being the tourist instead of the missing it all as the driver.
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
Holo Holo Charters was kind, professional, and fun! The boat was clean, the crew attentive, and the tour phenomenal. Captain K did a wonderful job explaining the different coastal areas and was skilled in driving and maneuvering the catamaran near the coastal edges and caves. A great experience!
Reply from HawaiiTours.com2026-07-23
Aloha Elise!
Mahalo for the 5 stars and lovely review - plus the well deserved shout out to Cap't K and the crew! They run a tight, awesome tour! We make every effort to work with the best vendors throughout the islands, like Holo Holo Charters, because we know it makes ALL the difference!
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. We're on all 4 main islands because our aim is to make Hawai'i your "go-to" vacation destination and... we take your vacation seriously! See one island or more on the same trip! If you can dream it, we'll help you make it happen. Just let us know when, where and what you want to experience - and we'll take it from there! Be sure to book ASAP to lock in the best pricing to thwart that unpredictable inflation. A hui hou!
T
Thomas · 2 reviews · Verified · Experienced 2026-07-23 ·
★★★★★
The day was well planned out
The day was well planned out. The driver communicated the best way to enjoy the day. Having all of the museums and sitesincluded in one package was very nice for the day.
Reply from HawaiiTours.com2026-07-23
Aloha Thomas!
Mahalo nui loa for the lovely 5 stars and shout out to your driver! We really appreciate you taking the time to write a review. We agree, aside from all of the amazing history at the hangar and the docks of Pearl Harbor, the fact that the museums are located on the base makes it much easier to see it all in just one day tour. It's a longer day but so worth it! It is a real slice of incredibly important history. Had we not been bombed, perhaps the US wouldn't have entered WW2 and the world would be a VERY different place today?
When you're ready, we'd consider it an honor to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the best pricing and thwart inflation ~ a hui hou!
We loved our first experience with Hawaii Tours. The guide didnt rush anyone and was very polite and informative.
Reply from HawaiiTours.com2026-07-22
Aloha Joni!
Mahalo nui loa for the 5 stars and kudos to your guide! We really make every effort to hire the best local, expert guides because we know it makes ALL the difference! Our aim is to make Hawai'i your "go-to vacation destination". We're on all 4 main islands, so you KNOW we take your vacation seriously! So many islands... each unique in it's own way, so much to see, eat and do!!
When you're ready, we'd consider it our honor to help you create your next 5 star Hawaiian dream vacation! Be sure to book ASAP to lock in the best pricing (and thwart inflation). A hui hou!
Aka was great! We had an amazing day and got to take in and see so many things around Oahu. His knowledge about culture and language made it even better! Definitely recommend, especially if you only have a short amount of time to spend in Honolulu and want to see and do the most!
Reply from HawaiiTours.com2026-07-22
Aloha Gretchen!
Mahalo nui loa for the lovely 5 stars and shout out to Aka! We pride ourselves on hiring the best local, expert guides, staff and agents throughout the islands. We know it makes ALL the difference!
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. We think you chose well on this one too... having a taste of Oahu and Kauai on the same trip is a lovely way to spend your vacation! Getting a bit of both the rural quiet of Kauai and the bustle of Honolulu. Guests don't realize how different each island really is. We're on all 4 main islands, so you know we take vacationing seriously!
Presently, we're encouraging everyone to book ASAP to lock in the very best pricing. (Inflation has been a bit unpredictable, so locking in the lowest price early on in the planning stage is necessary to get the biggest bang for your buck). Mahalo for trusting us with your time off and letting us show you one of the most beautiful places on earth! A hui hou!
Awesome experience! Beautiful scenery, great guides, fun!
Reply from HawaiiTours.com2026-07-21
Aloha Barbara!
Mahalo nui loa for the lovely 5 stars and kudos to the guides! It's our honor to take you to the US's most historic WW2 site! We are over the moon that you had such an incredible experience! We pride ourselves on working with only the best vendors, guides, staff and agents throughout the islands. BTW, we're on all 4 main islands so you know we take vacationing seriously!
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
Eric, our tour guide, did a great job of keeping time. Pearl Harbor info before arriving was a recording, and I wish the palace part lasted a bit longer than drive by and hop out for 10 minutes for photos. It was nice that when we arrived at Pearl Harbor, it wasn't too crowded. We had enough time for my children's ages and interests level.
Reply from HawaiiTours.com2026-07-21
Aloha Jessica!
Mahalo for the 4 stars and shout out to Eric! He's just awesome. We recently purchased HawaiiTours.com and have tried to make changes that guests mention in their reviews, including spots they would like to see on tour, but the palace is not easy to do tours through.
We don't currently run a tour to the palace because it's very controlled with regard to tours, (meaning, we need to give them a 4 week lead time for special permission to bring guests through in groups of 10 or more, which is prohibitive to us being able to book guests last minute).
That's why we try to leave enough time at the end of the tour to let you snap some photos in front of it - so that you can decide if you want to contact us to help you arrange transportation and then you can take a self-guided tour there at a later date. This is why we have the end portion of the Half-day Pearl Harbor tour as a sampler of downtown Oahu instead of offering a full tour of the palace. Frankly, we'd LOVE to be able to run tours through the ONLY palace in the US!
So, if you are so inclined, please feel free to email them and request that they loosen their group tour rules so that we can run one. (An email from a guest has a lot more influence than we do!).
And, when you're ready, we're on all 4 islands and we'd consider it our honor to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the best possible pricing ~ a hui hou!
Tour guide was friendly and had a great personality.
Reply from HawaiiTours.com2026-07-21
Aloha Karla!
Mahalo for the lovely 5 star review and shout out to your guide! We pride ourselves on working with the very best local vendors and guides. When you're ready we'd love to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the best possible pricing ~ a hui hou!
T
TV · 1 review · Verified · Experienced 2026-07-21 ·
★★★★★
Fine
Only as good as the guide
Reply from HawaiiTours.com2026-07-22
Aloha Teresa!
Mahalo for the 4 stars... was there anything we or your guide could have done better to have earned 5 stars? Please, let us know because we like to keep the bar high. We do appreciate your taking the time to write a review while on vacation. We're on all 4 main islands, so we take vacationing seriously! We know you spend your time planning it all out and making the reservations... it's quite a bit of work.
When you're ready, we'd love to help you plan your next 5 star Hawaiian dream vacation. We have some amazing agents who can help you see one or more islands all on one trip! So much to see, eat and do on each island... it's impossible to do it all in one trip, but you can try! Be sure to book ASAP to lock in the pricing and thwart inflation! A hui hou!
K
Kelly Williams · 1 review · Verified · Experienced 2026-07-19 ·
★★★★★
Ryan was great
Reply from HawaiiTours.com2026-07-22
Aloha Kelly!
Mahalo nui loa for the lovely 5-star review and the well deserved shout out to Ryan! He's SO awesome! Our aim is to make Hawai'i your go-to vacation destination and it's guides like Ryan who make our guests return year after year! So we know it makes ALL the difference when we hire the absolute best local, expert guides, staff and agents.
When you're ready, we'd love to help you create your next 5-star Hawaiian dream vacation! So many islands (we're on all 4), so much to see, eat and do... it's almost impossible in just one trip, but you can TRY! And, we'll help make it as stress-free as possible. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
L
Larry Little · 1 review · Verified · Experienced 2026-07-13 ·
★★★★★
The tour guide / bus driver Aleks
The tour guide / bus driver Aleks. #1
Reply from HawaiiTours.com2026-07-21
Aloha Larry!
Mahalo nui loa for the lovely 5 stars and shout out to Aleks! We know it's well deserved because Aleks is awesome! We really do pride ourselves on working with the very best local, expert guides and vendors.
When you're ready, we'd love to help you create your next #1 best Hawaiian adventure vacation. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
Travis was 100% awesome! He gave us a detailed history of Maui and the Road to Hana. He made sure we got to each destination safely and that our experience was memorable! Allowing for many photo opportunities! It’s a photographer’s dream! I’m sure each guide is amazing, but I recommend anyone who wants this tour, that they request Travis! Thank you for such a great experience!
Reply from HawaiiTours.com2026-07-22
Aloha Kendra & Derrick!
Mahalo nui loa for the awesome 5 star review! We absolutely pride ourselves on working with the best guides, as well as companies throughout the islands (we're on all 4 main islands). Travis, however, is LOVED by all. He's truly a total pro! He's really knows how to read people and is really patient and doesn't want anyone to miss a thing! We know a great guide makes ALL the difference between a good tour and a great tour.
Our aim is to make Hawai'i your "go-to vacation destination" and it's guides like Travis that keep our guests coming back year after year. We also have some amazing agents and staff, so when you're ready, we'd love to help you plan your next 5-star Hawaiian adventure vacation!
Presently we're encouraging everyone to book ASAP to lock in the very best pricing and thwart inflation so give us a ring or drop an email and one of our amazing agents will start by asking "What does your dream vacation look like?" and we'll take it from there. A hui hou!
Jay was amazing, very friendly and gave great stories about hawaii. The ac was perfect and I really enjoyed all the stops we took.
Reply from HawaiiTours.com2026-07-22
Aloha Markada!
Mahalo nui loa for the 5 stars and glow up for Jay! He's SO great! He's incredibly knowledgeable, super funny and he really does have that "aloha" vibe that Hawai'i is famous for! We prioritize hiring the best local, expert guides throughout the islands (we're on all 4 main islands), because we know it makes ALL the difference!
And, we're just over the moon that you had such a great time, enjoyed all of the stops and that the "AC was perfect"! Also, we really appreciate your letting us know the details of your trip that stuck with you, good or bad. We're determined to keep the bar really high and if there is anything that we can do better, we want to know!
When you're ready, we'd love to help you create your next 5-star Hawaiian adventure vacation. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
This was a fantastic tour. Highly recommended!! It was a bit muddy. I recommend water shoes. I wore tevas and I was slipping around quite a bit. Overall the tour guide Keira? Keiki? I’m sorry, I forget her name now but she was truly fantastic and had a lot of patience with us.
Reply from HawaiiTours.com2026-07-22
Aloha Stayce!
Mahalo nui loa for the 5 stars, kudos to you guide and for taking the time to write a review while on your vacation! The Secret Falls tour on Kauai is just... a-mazing! (And, so are all of the guides there too!) We absolutely pride ourselves on working with the very best companies throughout the islands. (If they are an established company and we aren't working with them - then there is a reason). We want our customers to have the best possible experience. Our aim is to make Hawai'i your "go-to vacation destination"!
When you're ready, we'd consider it an honor to help you create your next Hawaiian adventure vacation. If you can dream it, we'll help you make it a reality! We've got some incredible agents who will take care of all the details, once you let them know what you're dreaming of!
We're on all 4 islands, so you know we take vacationing seriously. Each island is so unique, with so much to see, eat and do, it's almost impossible to do it all in just one trip - but you can TRY! Be sure to book ASAP to lock in the very best pricing and thwart that unpredictable inflation ~ a hui hou!
Driver was GREAT. We showed our appreciation for his humor, knowledge, and personability. Logistics were HORRIBLE! Started with getting a call 2 weeks early from our taxi asking if we were in the lobby. Then when our tour date came, taxi did NOT have us listed. Same with ride home. Not sure there was ANY communication between all the companies involved. Helicopter crew was GREAT as well. Weather got in the way and visibility would have meant NO seeing the volcano and they told us this up front and gave us the option to cancel which we did. They said they would process refund on their end but 3 days later we have yet to hear from Hawaii Tours about any refund for the helicopter portion. I will discourage others from using Hawaii tours. I rebooked in January after being notified i needed to do so with the new company. I also reconfirmed everything 2 weeks before coming to Hawaii with the new company
Reply from HawaiiTours.com2026-07-21
Aloha Donald,
Mahalo for taking the time to let us know you had problems and we deeply apologize. I am forwarding this to a supervisor immediately. I looked at your account and saw that you started booking your vacation back in September, 2025.
We bought HawaiiTours.com on Dec. 18th, 2025, and unfortunately, the former owners honored some, but not all of the bookings made prior to the sale date above. Although we're not legally obligated to honor any bookings made prior to the sale date, we have been honoring as many bookings as possible and helping guests rebook along the way.
Clearly some of the providers were not properly coordinated and that was likely due to the former owners either not making the bookings properly, or not at all. We have already made several adjustments to make things run smoother (due to issues like yours) and really apologize for any problems or stress you had to endure. We will be in touch! Mahalo nui loa!
Everything was great except they lost the first half of our photos :(
Reply from HawaiiTours.com2026-07-21
Aloha Judy!
Mahalo nui loa for letting us know there was an issue with the photography / photo technology at Kauai Mountain Tubing. They are our vendors, so we can't control their technical choices or help prevent those kinds of issues, but we're really sorry that there was an issue. Photos are cherished keepsakes and we really hope that you were able to sort it out with them or recover some of them.
When you're ready, we'd love to help you create your next amazing Hawaiian adventure vacation. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
Just an amazing experience! Our tour guide Everet just was amazing. The tour was so beautiful. The bus was clean and they had everything to make sure everyone was well during the tour. The sunrise from the top of the mountain was a once in a lifetime experience. The farm to table breakfast after the sunrise was also great. I would recommend! Also ask for Everet he made it special!
Reply from HawaiiTours.com2026-07-22
Aloha Joshua!
Mahalo nui loa for the 5 stars and kudos to Everett! We agree, he's so great! We pride ourselves on hiring the very best local, expert guides throughout the islands. We're on all 4 main islands, so you know we've hired the best people and work with the best vendors - because we take your vacation seriously! The sunrise on Haleakala is simply... EPIC. And yes, the breakfast is farm-to-table fresh and oh so delicious as well!
Our aim is to make Hawai'i your go-to vacation destination. Each island is SO unique and has so many different activities, cuisines and terrain to explore, like; the different reefs, harbors, snorkeling and whale watching (Molokini, Lanai), Manta ray (Big Island) and shark diving (Kauai) experiences, volcanoes, waterfalls... each island has it's own amazing things, places, people and food. See one island, or more, all in one vacation. If you can dream it, we'll help you make it a reality!
When you're ready, we'd love to help you create your next 5 star Hawaiian dream vacation. Be sure to book ASAP to thwart inflation and get the best possible pricing ~ a hui hou!
We went on the Night Snorkeling with Manta Rays Tour. It was amazing. We were all very nervous about swimming in the ocean at night. The crew was helpful and reassuring. We had a wonderful time watching the beautiful underwater ballet. Even when we saw a Reef Shark, we felt safe with the calmness of the crew. It made our trip the best adventure!
Reply from HawaiiTours.com2026-07-22
Aloha again Sucrea!
Mahalo nui loa for the lovely 5 star review and shout out to the crew on the Manta Ray Snorkel Tour ~ they're a-mazing! Our entire ohana loves this tour! It's so magical and the ballet these rays perform is just... captivating. (Hope you got slimed! ;)
We appreciate your taking the time to write a review! A guest perspective on something as incredible as snorkeling with mantas... it's really helpful so that others who are considering it can get a better idea of what it is really like. The mantas are some of the most graceful creatures in the sea. Being in close proximity to them is really otherworldly.
When you're ready, we'd consider it an honor to help you create your next 5-star Hawaiian adventure vacation. If you can dream it, we can help you make it a reality! Be sure to book ASAP to get the best possible pricing and thwart inflation. A hui hou!
D
Deb · 1 review · Verified · Experienced 2026-07-11 ·
★★★★★
This is a must do!!
This is a must do! We had a group of 7 and it was the perfect way to celebrate my daughters birthday! If you go I hope you get Kena as your mountain guide and Deja as your driver! Such a cool experience and those two made it even more worth it!
Reply from HawaiiTours.com2026-07-22
Aloha Deb!
Mahalo nui loa for the lovely 5 stars and shout outs to Kena and Deja! The Kauai Mountain Tubing is 100% in our top 5 activities we've done in Hawai'i. It's SO relaxing, yet you feel like you've seen a part of the island that nobody else gets to see unless they really work for it! Plus a free facial!! LOL!
We've taken our entire family on this (several times) and they always want to do it again. Now, every time we're on Kauai, it's one of our first things we do, (because it decompresses you and gets you on to island time), so it's understandable that you fell in love with the tour.
And yes, they have got some a-mazing guides who do both the tubing and the driving on the plantation. It's such a cool way to spend a day! The artistic reflecting pool and the different plants are so interesting. Bottom line is, the kids and adults truly have a great time.
When you're ready, we'd consider it an honor to help you create your next 5-star Hawaiian adventure vacation! See one island or more than one (we're on all 4 main ones) on the same vacation! You dream it, we'll help you make it a reality. Be sure to book ASAP to thwart inflation and lock in the very best pricing ~ a hui hou!
Triston was an amazing tour guide! He was very knowledgable, personable, and friendly and made our experience a great one.
Reply from HawaiiTours.com2026-07-22
Aloha Hannah!
Mahalo nui loa for the 5 stars and shout out to Tristan... he's so great! We're over the moon to know that you not only "Survived the Road to Hana" but had such a great time! It's truly one of the most dangerous roads to drive on the planet and we pride ourselves on hiring the very best local, expert guides throughout the islands. They drive carefully and slow enough that you can get that waterfall photo!
When you're ready, we'd consider it an honor to help you create your next 5 star Hawaiian adventure vacation. Be sure to book ASAP to lock in the very best pricing and thwart inflation! A hui hou!