HawaiiTours.com (hawaiitours.com) has a 4.6 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 86% of negative reviews. Last updated 2026-08-10.
Ryan was an excellent tour guide, very personable and informative! The full experience was worth it!
Reply from HawaiiTours.com2026-07-21
Aloha Kelly!
Mahalo nui loa for the 4 stars and shout out to Ryan! He's a-mazing! We are grateful for the 4 stars, but was there anything we could have done better that would have made you feel compelled to give 5 stars? Please let us know as we like to keep the bar very high.
When you're ready, we'd love to help you create your next 5 star Hawaiian dream vacation. Be sure to book ASAP to lock in the lowest pricing and thwart inflation! A hui hou!
Our guides were excellent! They were knowledgeable, engaging, and helpful. The tubing experience was phenomenal.
Reply from HawaiiTours.com2026-07-22
Aloha Ursala!
Mahalo for the 5 stars and shout out to your guides! We agree, it's one of the most phenomenal experiences in all of Hawai'i! Just such an amazing perspective on the jungle, so peaceful and yet you feel like you've seen more of the island on this one tubing tour than you do on most others. Our whole ohana LOVES this tour. We go every single time we're on Kauai. It sets the tone - we're on Island Time now! And, the free clay facial is AWESOME!
When you're ready, we'd consider it an honor to help you create your next 5-star Hawaiian adventure holiday. We're on all 4 main islands - so you know we take your vacation seriously! See one island, or more, on one vacation. Each island is so unique with a wide array of different things to see, eat and do. It's almost impossible to hit it all in just one trip, but you can TRY! If you can dream it, we'll help you make it a reality. Be sure to book ASAP to lock in the best pricing ~ a hui hou!
The whole team I encountered were very knowledgeable, professional and friendly!
I’ll be back and highly recommend these guys!
Reply from HawaiiTours.com2026-07-22
Aloha Mitch!
Mahalo nui loa for the a-mazing 5 stars and shout out to the whole team! We absolutely prioritize hiring the best local, expert guides throughout the islands... and you see why! They make ALL the difference between a good tour and a great tour! It's so important to entrust our guests with experts who have the "aloha spirit". It's what Hawai'i is famous for! We're over the moon that you had such a great time!
When you're ready, we'd consider it an honor to help you create your next 5-star Hawaiian adventure holiday. We've got some amazing agents who can help you see one, two or more of the islands and experience the best of Hawai'i! Book ASAP and thwart inflation ~ a hui hou!
The Jurassic Adventure Tour was awesome! Super easy to book and the communication beforehand was excellent - we knew exactly where to go for pick up from Waikiki and what time, and we had our tickets/QR codes well ahead of our tour date. Pick up was on time, no issues, bus ride to the ranch was great. The tour itself was amazing. Our guide Val was incredible - so warm and funny, and she shared so much knowledge about the ranch, Jurassic Park and other films, and the beautiful Hawaiian culture. The scenery and views were stunning. Would highly recommend this tour!
Reply from HawaiiTours.com2026-07-17
Aloha Kelsie!
Mahalo for the 5 stars and lovely, detailed review. Val is one of the best guides at Jurassic Adventure Tours! She really has the "aloha spirit". Plus, the scenery there is just... EPIC. We're over the moon that you had such a great time and that you were happy with all of the communication. We recently purchased HawaiiTours.com and immediately implemented new communication measures to keep our guests much more in-the-loop.
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. We're on all 4 main islands because we take vacationing seriously! See one island or more on the same vacation. If you can dream it, we'll help you make it a reality! We're encouraging everyone to book ASAP to lock in the very best pricing ~ a hui hou!
Great tour! Guides were friendly and helpful. The ride through the plantation was beautiful and informative. The float through the canals was fun and the Guides were always nearby. My kids loved it.
Reply from HawaiiTours.com2026-07-17
Aloha Melinda!
Mahalo nui loa for the lovely review and 5 stars! Our entire ohana just loves this tour! The tubing and then the plantation tour is a great way to spend the better part of a day on Kauai. It's so relaxing and if you're lucky enough to be serenaded by one of the guides while floating and doing a clay facial... BONUS! We pride ourselves on working with the best vendors throughout the islands. Kauai Mountain Tubing holds it's own at the top of our list.
When you're ready, we'd love to show you the other islands as well. We're on all 4 main islands because each one is unique and incredible in it's own right. See a live volcano erupting (right now) on Big Island, drive to the vacation spot of the royals down the road to Hana, enjoy the Polynesian Cultural Center and it's fantastic luau on Oahu or do a helicopter tour of beautiful Kauai.
If you can dream it, we'll help you make it happen. Just give us a call and we'll take care of the rest! Be sure to book ASAP to lock in the best pricing ~ a hui hou!
Our tour guide made our trip fun and interesting! He told us many facts about the surrounding area as we went from site to site as well as facts about the places we visited. Excellent customer service!
Reply from HawaiiTours.com2026-07-17
Aloha Lori!
Mahalo nui loa for the lovely 5 star review and shout out to your guide! We really do pride ourselves on hiring the best local, expert guides. They're a-mazing! And, Pearl Harbor is just... epic. There is no other way to put it. Such a deep experience.
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. We're on all 4 main islands and we've got adventures for all ages and abilities, so bring the entire ohana (family)! Be sure to book ASAP to lock in the best possible pricing ~ a hui hou!
We had a fantastic tour! Our driver was fun & interesting. The tour ran exactly to the planned itinerary, and was a perfect amount of time at Pearl Harbour & driving by the downtown highlights.
We would have no hesitation in recommending this tour company :)
Reply from HawaiiTours.com2026-07-15
Aloha Kaley!
Mahalo nui loa for the lovely 5 stars and kind words! We're over the moon that you had such a great time. We pride ourselves on hiring the best local, expert guides, staff and agents. We know it makes all the difference between a good tour and a great one! Our aim is to make Hawai'i your go-to vacation destination. We're on all 4 main islands so you know we take vacationing seriously!
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. See one island or more on the same vacation. If you can dream it, we'll help you make it a reality! Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
I recommend Hawaii Tours for your tours destination, reasonable price, great tour guides!
MLB
Reply from HawaiiTours.com2026-07-15
Aloha Mary!
Mahalo nui loa for the lovely glow up and 5 stars! We really work hard to make sure our guests have their best day on vacation with us, whether they are taking a tour we run or are exploring Hawai'i with one of our amazing vendors.
When you're ready, we'd love to help you create your next 5 star Hawaiian dream vacation. We're on all 4 main islands so you know we take vacationing seriously! Be sure to book ASAP to lock in the lowest possible pricing ~ a hui hou!
Booking was simple and straightforward. Pick up was easy and convenient, the tour bus was cool (great a/c!), and Pearl Harbor was beautiful. I only regret that it wasn’t longer!
Reply from HawaiiTours.com2026-07-17
Aloha Shannon!
Mahalo nui loa for the 5 stars and glow up for HawaiiTours.com! We agree... we could spend days in Pearl Harbor just investigating it all. (We're a bunch of history buffs - obviously ;) We actually get a lot of people who come back on their next vacation to visit it with us again. There really is so much to explore that it's hard to do it all in just one visit if history is your thing.
When you're ready, we'd love to help you create your next 5 star Hawaiian historical adventure vacation! We're on all 4 main islands because each is so unique, yet so incredible. You can even hit more than one island while on the same vacation! But... be sure to book ASAP to lock in the very best pricing ~ a hui hou!
T
Thomas H · 1 review · Verified · Experienced 2026-07-15 ·
★★★★★
Matt was a fantastic host
Matt was a fantastic host - very funny and informative
Reply from HawaiiTours.com2026-07-15
Aloha Thomas!
Mahalo nui loa for the lovely 5 stars and shout out to Matt! He's a-mazing! We really do our best to work with the best vendors, guides and staff throughout the islands. We want your day with HawaiiTours.com to be your best day on vacation! Our aim is to make Hawai'i your go-to vacation destination. So many islands, so much to see, eat and do... it's impossible to do it all in just one trip, but you can try! And, we'll help you make it a reality.
When you're ready we'd love to help you create your next 5 star Hawaiian dream vacation. We're on all 4 main islands so if you can dream it, we'll make it happen! See one island or more on the same vacation! Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
J
J. Moore · 1 review · Verified · Experienced 2026-07-15 ·
★★★★★
Who knew the Big Island was so diverse!
It was a long day, but Stefan made it a great day! We got to see and experience so much of the Big Island and the knowledge and stories Stefan shared made the trip well worth it. Even our 9 year old son enjoyed it. Regular stops made the day go by quickly.
Reply from HawaiiTours.com2026-07-15
Aloha Jacquelyn!
Mahalo nui loa for the lovely, detailed 5 star review and the well deserved kudos to Stefan! He's got the aloha spirit and yes, it takes a special guide to keep a 9 year old entertained all day! We really pride ourselves on working with the best local vendors, guides and staff because we know it makes ALL the difference.
And, the Big Island of Hawai'i is named for it's size so you know it's a FULL DAY, but it's an awesome time! We're on all 4 main islands so when you're ready, we'd love to help you explore the others as well! See one or more islands on during the same vacation. We consider it an honor to help you create your next 5 star Hawaiian dream vacation. Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
Everything was so organized! Transportation was always right on time. One thing that would be helpful is to provide a map of pick up locations.
Reply from HawaiiTours.com2026-07-15
Aloha James!
Mahalo nui loa for the 5 stars and kind words! We will absolutely bring the map of pick up locations to the owners. They are always open to great ideas like yours to improve logistics and guest experiences. We recently bought HawaiiTours.com and have made several changes already and I know this was being talked about. Mahalo for letting us know you think it's a good idea too!
When you're ready, we'd love to help you create your next 5 star Hawaiian dream vacation. We're on all 4 main islands because they're so different. Each one has it's own special vibe and things to see, eat and do that you can't experience on any of the others... and some that you can experience on each island and compare to see what you like best on each island. It's all up to you! Be sure to contact us ASAP to book early to lock in the very best pricing ~ a hui hou!
Dave was freaking amazing. Very knowledgable and attentive to everyone on the tour. He made sure we could all hear him throughout and was willing to stop for lots of pictures all over the island. We even had the great fortune of seeing Mt. Kilauea erupt!!! This was hands down one of the best tours my wife and I have ever taken. Mahalo
Reply from HawaiiTours.com2026-07-15
Aloha Chuck!
Mahalo nui loa for the amazing 5 stars and shout out to Dave! He's a total gem! We're just over the moon that you and the missus had such an unforgettable time! Seeing Kilauea erupt is truly a special treat! It's impossible to grasp unless you're there, up close, to feel the power and intensity of it.
We went one year when it was dormant and started up and the plume was so impressive. Like seeing an unpredictable, giant version of Old Faithful - but it's LAVA! The power it must take to set it off is just enthralling. It's nature at it's most creative... birthing the planet. Ok, enough reminiscing... LOL!
When you're ready, we'd consider in an absolute honor to help you create your next 5 star Hawaiian dream vacation. Our aim is to make Hawai'i your "go-to vacation destination". We're on all 4 main islands, so if you can dream it, we'll do our best to make it happen. So many islands, each with it's own special vibe and attractions. So much to see, eat and do, it's impossible to do it all in just one trip - but you can try!! Be sure to book ASAP to lock in the lowest possible pricing ~ a hui hou!
Aloha Stephanie!
Mahalo nui loa for the lovely 5 stars and shout out to Kelson! He's so great! Smart, funny and has that aloha spirit! We appreciate you taking the time to write a review while on vacation. We like to keep the bar high so letting us know that you thought your driver was great. It helps us, and our vendors, to know what drivers are doing well and which ones aren't.
When you're ready, we've got some amazing agents who would love to help you create your next 5 star Hawaiian adventure getaway. We're on all 4 main islands so if you can dream it, we can make it happen! See one island or all of them. Each island is so different, with so much to see, eat and do, it's impossible to experience it all in just one trip... but you can try! That's why our aim is to make Hawai'i your "go-to vacation destination". Be sure to book ASAP to lock in the very best pricing ~ a hui hou!
R
Ray E · 1 review · Verified · Experienced 2026-07-11 ·
★★★★★
Everything went just as advertised, July 2-11-26
Everything went just as advertised. I was pleased at how professional things were handled from the start to finish. The tour guides we had were very knowledgeable and went out of their way to accommodate everyone on the tours. I travel a lot and am always concerned about all of the different transfers working out. Everyone of them worked out fine and on time or early, which I appreciate. Only 2 of them contacted me to confirm a little later than I am comfortable with. Great Time!
Reply from HawaiiTours.com2026-07-16
Aloha Ray!
Mahalo for the lovely, detailed 5 star review and shout out to the guides! It really helps us keep the bar high. We recently purchased HawaiiTours.com and have made several changes to how things are run to make it a more streamlined experience for our guests. We run some tours ourselves and also sell some from other vendors. We can't control how they run their tours but we are hoping that our system becomes so good that they too want to adopt the changes we've made to improve efficiency and timing. Of course traffic in a big city and in general with the construction going on all over Hawai'i can make things a bit challenging at times (also if guests are late at the pick-up location). Overall we're pretty happy with the outcome and we're over the moon that you are too!
When you're ready, we'd consider it an honor to help you create your next 5 star Hawaiian adventure vacation. We're on all 4 main islands so you know we take vacationing seriously! See one island or all 4 in one vacation. If you can dream it, we'll help you make it a reality! Be sure to book ASAP to lock in the best pricing (who knows what the future holds inflation wise) ~ a hui hou!
You canceled the tour with less than 24 hours notice and it was too late to find another tour. You ruined our vacation. We will never book with you again
Reply from HawaiiTours.com2026-07-15
Aloha Lisa,
We apologize for any inconvenience, but I am only able to see that we canceled a tour due to your son being ill and it was refunded. I am forwarding this to a supervisor immediately. We work with vendors and can't always control if they cancel a tour within 24 hours as they control their tours. If that was the case, it is not us cancelling on you, it's the vendor who runs the tour and owns that particular company. We generally do not cancel tours we run unless there is inclement weather. I will have a supervisor look into it and we will be in touch!
When I arrived for the tour they told me that it had been canceled a month prior and apparently I was refunded but does not appear on my card. I had to pay for a new tour there and lost the money for the one I booked through here. Just go directly to the tour website and secure with them so this doesn't happen to you too.
Reply from HawaiiTours.com2026-07-15
Aloha Claudia,
So sorry for any inconvenience. I am forwarding this to a supervisor immediately. Mahalo for letting us know there has been an issue. We will be in touch!
Our driver Ryan Lopez was kind, very helpful and informative. He does a great tour!
Reply from HawaiiTours.com2026-07-16
Aloha Dennis!
Mahalo nui loa for the lovely 5 star review and shout out to Ryan! He's so great! He's truly hit "Mr. Aloha" status! He's so knowledgeable, funny and has that aloha spirit. He's a great guide. We really prioritize hiring the best local, expert guides throughout the islands (we're on the 4 main islands). We know it makes ALL the difference between a good tour and a great one.
When you're ready, we'd love to help you create your next 5 star Hawaiian getaway. See one island or all four in one vacation. If you can dream it, we can help you make it happen! Just sit back, relax and tell us your vacation wishes and we'll make it a reality. Be sure to book ASAP to lock in the best pricing ~ a hui hou!
Aron, our Tour Guide and driver was a driving encyclopedia, with everything to know about the tour’s main attractions and about Hawai’i’s history and culture. I truly enjoyed the tour with his vast knowledge.
Reply from HawaiiTours.com2026-07-15
Aloha Richard!
Mahalo nui loa for the fabulous 5 stars and shout out to Aron! He's just so great! Really, he's at the Hawaiian Ambassador level! We pride ourselves on hiring the very best local, expert guides. So much knowledge, so funny and they have that special "aloha spirit"!
We also have amazing staff and agents who, when you're ready, would just love to help you create your next 5 star Hawaiian adventure vacation. Be sure to lock in the very best pricing ~ a hui hou!
Aloha Paul!
Mahalo nui loa for the 5 stars and shout out to Jay (aka: Mr. Aloha) :D He's Da Man! We know he's a total gem of a guide and a fantastic guy all round. We pride ourselves on hiring folks just like Jay. He's truly an ambassador of Hawai'i.
When you're ready, we'd love to help you create your next 5 star Hawaiian adventure vacation. We're on all 4 main islands because our aim is to make Hawai'i your go-to vacation destination and they're all so different. See one or more islands on one vacation. If you can dream it, we'll help you make it a reality. Be sure to book ASAP to lock in the best pricing ~ a hui hou!