Health Coach Institute (healthcoachinstitute.com) has a 3.6 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Education & Training and its reputation is mixed. 20% of reviews are 1 star, a relatively high share; The business has replied to 94% of negative reviews. Last updated 2026-08-10.
I love the zoom meeting. Learning in the comfort of my home. Everyone on staff is so professional. The Learning materials and quizzes are a good set up for real life situations
Reply from Health Coach Institute2026-03-27
We love hearing this—thank you so much for sharing! 😊
It’s great to know the Zoom sessions are helping you stay connected while still enjoying the comfort of learning from home (best of both worlds!). We’ll be sure to pass along your kind words to our team—they’ll really appreciate it!
It’s going well and I’m learning a lot i just haven’t been able to partner up with so that i can finish my assignments.
Reply from Health Coach Institute2026-03-19
We’re so glad to hear you’re getting so much out of the programs, David!
If you haven’t already, we recommend joining the Heart Warriors community—it’s a great place to connect with others and find a partner for your assignments. And of course, if you need any help getting set up, feel free to reach out to us at [email protected]. We're here for you!
The people who are drawn to this work are all amazing. If you feel called to help others this is a great way to do it.
Reply from Health Coach Institute2026-03-12
We’re so glad you felt that! One of the most special parts of the HCI community is the people it attracts—individuals who genuinely want to make a difference in others’ lives. Thank you for being part of it and for sharing your perspective!
Thank you for this opportunity-amazing experience.
Thank you for this opportunity. The coursework is very clear. I like the way important objectives are repeated both in written form and with verbal lessons. Everything ties together. I am on Module 7 of the Life Coach and I honestly have learned so much. I am confident that I will be a better coach with this coursework. I also want to comment on the HCI community which has been a positive and motivating part of learning the coaching objectives. I have met some great people, especially my partner for my labs. I can't say enough good things about this course and honestly the cost is very reasonable-I did my research. I am receiving so much more than any other coursework. Thank you HCI. Keep up the great work to train coaches.
Reply from Health Coach Institute2026-02-18
Thank you for sharing your experience! We’re so glad to hear the structure of the coursework has supported your learning and that you’re already feeling more confident in your coaching skills — that’s a wonderful milestone.
It’s also great to know the HCI community and your lab partnership have added so much value to your journey. We truly appreciate your thoughtful feedback and are honored to support you as you continue growing as a coach!
M
Michelle Franz · 4 reviews · Experienced 2026-01-12 ·
★★★★★
Lacks Quality
As a former student of the Advanced Life/Health Coach program I found the content and experience to be severely lacking. To me this organization seems closer to a diploma mill than any other educational experience I've had. You must access not less than 3 different applications to manage content, community, and collaboration. The focus of content is surface level and in some cases self-paced activities don't even work in the system.
Sales tells potential students one thing and then once enrolled the instructors or peer students advise the exact opposite. It's chaos personified.
Though I finished one half of this program I have yet to start the second half due to this issue. IN asking for a refund I was immediately told no, despite being only a few days past the 7 day pre-start terms and conditions. Despite not even having access to the course materials yet. Given the number of new students I see entering the platform daily it is clear that they simply want money and student satisfaction be damned.
Reply from Health Coach Institute2026-02-18
We’re genuinely sorry to hear that this was your experience. What you described — confusion between platforms, technical frustrations, and inconsistent messaging — is not how we want students to feel while going through the program.
Our training includes a combination of self-paced curriculum, live instruction, bonus courses and community engagement tools. We understand that having an additional platform for your bonus course caused confusion, and this feedback has been shared with our internal teams for future improvements.
We’ll have a member of our team reach out to you directly to make sure your thoughts are fully heard and understood. Your experience truly matters to us, and we want to ensure you feel supported every step of the way.
The content is great and very informative. The multi-media experiences with various delivery features from video to audio to straight reading kept the content and pace fresh.
However, I am VERY frustrated with the Skills Application system to finding a partner. People don't seem to care nor do they follow up or follow through. They cancel and don't share the time. I HATE that my ability to success in the course is based on someone else's commitment.
Reply from Health Coach Institute2026-02-18
Thank you for taking the time to share your experience! We love to hear that you are enjoying the program and the learning features.
We appreciate you being candid about the struggles you've had for Skills Applications. While we encourage all students to be communicative in scheduling, we understand that has not been your experience so far. The Skills Applications are meant to help students grow in their coaching skills and confidence prior to gaining the certifications.
We hope that you will continue to utilize the Heart Warriors community to find a partner, and if you have any questions be sure to contact our Support Team at: [email protected].
CAN’T WAIT FOR CLASSES TO START FOR HEALTH COACH!!
Excellent communication from day one, and I love being able to access the course material before the class starts so that I feel more prepared. Looking forward to classes starting next week.!!
Reply from Health Coach Institute2026-02-18
This is amazing feedback! Thank you for taking the time to leave such a positive review. We are excited to see you in class!
I super love:
-the actual content of the material in the life coach program. I love the emphasis on the importance of the client and focusing on how to give them the best experience possible
-the format of the modules with reading, listening, and watching videos. This hits all learning styles.
-the supportive community of people within the heart warriors.
-Practicing skills with lab partners is wonderful. Scary at first but now I look forward to it because I get to meet new people and help them with real life issues.
Opportunities for improvement:
-Whay can’t I log in directly to Brightspace? I saved my original welcome email on my desktop and I use it every time to access Brightspace. Something is clearly broken.
-I feel confused on the different avenues people are using to get to the module content. I use modules and others use pillars or something like that. What is that about?
-Recording skills lab lessons doesn’t work for me within HCI. I have to record using Teams or Zoom. Figuring that out took a few modules and I often relied on my partner to send me the recording after we were done practicing.
Reply from Health Coach Institute2026-02-03
This is wonderful feedback—thank you so much for sharing! We’re thrilled to hear you’re taking full advantage of everything your courses have to offer.
We also really appreciate your thoughtful suggestions for improvement. Our teams are actively working to make the login experience smoother, and I’m sorry for any confusion around pillars vs. modules. Since students across different courses are currently working together on Skills Applications, we completely understand how that overlap can make things a bit unclear.
We’ll also look into the recording issue you mentioned to make sure everything is working properly. If you’re able, please reach out to [email protected]
with any screenshots or error messages you’ve seen—those details will help our team troubleshoot the problems you're seeing on your end.
Thanks again for taking the time to share your experience. We’re excited to see all that you accomplish!
The course was difficult to access. I have asked to have a cancellation. I contacted student services and was told they can’t find my information on file.
Reply from Health Coach Institute2026-01-14
Thank you for sharing your experience, and we're very sorry for the frustration you’ve encountered while trying to access your course and get support. That’s not the experience we want for our students!
A member of our team will be reaching out to you today to assist with this and help get everything sorted. Please be on the lookout for an email from: [email protected].
We look forward to getting this resolved for you!
At the time of enrollment, I was told one of the perks of early enrollment, the enrollment officer (Darsher) informed me that there would be a free nutrition class i could join before actual class starts in February. I have not been got any instructions from the school regarding this
Reply from Health Coach Institute2026-01-07
We appreciate you sharing your experience and are sorry for the frustration around accessing your Nutrition bonus.
After reviewing your account, we can confirm that the Nutrition Coach course was successfully added as expected on day 7 of your enrollment. Our team also sent login instructions via email on December 31, though we understand those messages can sometimes be missed.
To make sure everything is resolved quickly, a member of our team will be reaching out today to help you log in and access your bonus without any further issues.
I think it's a great program but I think it would be even better if we had someone we talked to from HCI one a month for 15 minutes even to make sure we're headed in the right direction and answer any questions we have.
Reply from Health Coach Institute2026-02-02
Thank you for your four star review, Amy! If you have any questions about your course progress or need additional support, please don't hesitate to reach out to: [email protected]. Also, if you would like to connect with your Program Mentors, be sure to pop in to the Coaching Zones found in your Heart Warriors community! We are here for you!
I want to sincerely thank the coaching institute for the valuable learning experience it has provided. The environment has been encouraging, the sessions well-structured, and the instructors truly knowledgeable and supportive. I’ve learned so much — not just in terms of skills and concepts, but also in how to grow personally and professionally. This experience has helped me build confidence, reflect deeply, and become more intentional in my actions. I’m truly grateful for the guidance and dedication of the entire team. Keep up the amazing work — you’re making a real difference!
Reply from Health Coach Institute2026-01-06
We appreciate you sharing such a thoughtful reflection on your experience in the Pathway (now Advanced Health Coach) program. It’s great to hear that the structure, instructors, and learning environment supported both your professional development and personal growth.
Thank you for trusting HCI with your journey and for taking the time to share your feedback. It truly matters!
We take concerns like this seriously. After reviewing our records, it appears you have not logged into your program yet. A member of our team will be reaching out to help ensure you’re fully supported and able to get started.
I had my zoom call with Holly from the Health Institute. She was very informative and helpful. I am not able to participate right now due to finances, but I am definitely considering joining when my finances are able. She did recommend the BiblioDiet book from Dr. Axe which should help get me started in the meantime. I so appreciate the help it will be for my husband and I for our health issues right now. We have high blood sugar and other issues. Thanks to Holly.
Reply from Health Coach Institute2025-12-24
We appreciate you taking the time to leave a review! It appears this feedback may be intended for the Health Institute, which is a separate organization from the Health Coach Institute.
We love hearing this—creating an experience that makes growth feel accessible and manageable is so important to us. Thank you for sharing this perspective!
This experience has been incredible and life changing. The knowledge and skills I am gaining is beyond words. By investing in me I will have the opportunity to invest in others by partnering with them on their path to growth and transformation.
Reply from Health Coach Institute2025-12-18
Thank you for sharing what a transformative experience this has been for you! Hearing how deeply the knowledge and skills are impacting you—and how you plan to pay that forward by supporting others on their growth journey—perfectly captures the heart of this work.
Although I was iffy going into coaching I do not regret this experience as its been very enlightening and enjoyable. The coaches are wonderful and all 75+ of my classmates are so wonderful and positive; they just want to help others as I do. I really enjoy the way the curriculum is set up in Pathway as well.
The Only issue I have had, is the false promise of being ready for the exam certification in March which was a driving factor to even do the class at this time for many people; so that felt a bit deceiving. Regardless of that, I do believe everything happens for a reason and everything is all in Gods timing. Pathway is great!
Reply from Health Coach Institute2025-12-18
Thank you so much for sharing your experience. We’re glad to hear that Pathway (now Advanced Health Coach) has been enlightening and enjoyable, and that you’ve felt supported by both your coaches and classmates.
We also appreciate your honest feedback about the exam readiness timeline and understand how important that was in your decision to enroll. We're sorry for the inconvenience this caused you, and appreciate your positive attitude. We’re grateful to be part of your journey and appreciate your thoughtful perspective!
I’ve learned so much. There’s a lot to learn about coaching and I can already tell we will be well prepared when we go into business.
Reply from Health Coach Institute2025-12-05
Thank you for sharing your experience! We’re so glad to hear that you’re learning a lot and feeling well prepared for your future coaching business. We’re excited to see where your journey takes you!
