Healthletic (healthletic.io) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 46% give 1 star; The business has replied to 35% of negative reviews. Last updated 2026-08-12.
These guys are horrible. They keep charging me for things that I did not order. They won't leave me alone with new order confirmations on things I never ordered. The order I did submit never got here. It was shipped from Lithuania. Aren't these guys supposed to be in the US?
I purchased 3 bottles early June. After 3 weeks, I reached out to check on my order. They assured me it was out for delivery. About 10 days later they told me it was returned and asked me if I’d like them to resend. I said ok. After about 10 days, the product still has not shipped. There are other companies who sell what they do. Do not buy from this company.
Hi Keith, after your original parcel came back to us we offered either a free reshipment or a full refund. In the meantime we have experienced a stock shortage which led to additional delay. We have issued a full refund for you. — The Healthletic Team
Didn’t have to go to multiple pages to find and order the Nattokinase . I had ordered this before and it helped with my vascular system. It helped to prevent clots in my legs .
I was so excited to see a company make the basics and seem to make them well. I did place my first order as an enthusiastic new loyal customer to then understand AFTER the checkout process that I had a 28 reoccurring subscription (just like the business model at Manscape). That was super annoying because they post no disclosure of that being the case. Cancellation of the new subscription was absolutely not obvious, and I found that to be a “dirty” way to do business (AFTER the order was processed). I had been comparing products with other competitors and was excited to keep coming back knowing this could really be the best option to get a number of good quality supplements in one place. Dirty underhanded practices like this are unfortunate and don’t make sense to me. They seem to do a small product and do it extremely well. But the purposeful lack of transparency makes me want to spend a bit more in Brand appreciation with reputable, reliable and honest supplement producers. It’s just bad, bad, bad!
Hi Roger, thank you for the detail — we’d like to clarify how the pricing works, since it sits at the heart of your review. The discounted rate you paid is the subscription price: the option is shown on the product page, the discount is reflected in the bundle price before the item is added to the cart, and the cart lists the monthly subscription ahead of checkout. Our records also show that when you wrote to us on 25 July we cancelled the subscription the same day, so no further renewals will be created. If any charge still looks wrong to you, contact our team and we’ll review it. — The Healthletic Team
web sight easy to manage, thank you
Website was informative & easy to navigate
I warn everyone do not order from this company. It takes months to get orders or you don’t get them at all and all they wanna do is repeatedly charge your card every month for three months Supply. Terrible customer service.
Hi Bob, your order hasn't shipped, and that comes down to a stock shortage on our side rather than anything to do with the carrier. When you wrote to us on 24 July our team replied the same morning to explain, and we’re working to get the order fulfilled and tracked as soon as stock is back. We have issued a full refund for you on the 26th. On the billing, our discounted pricing applies when the subscription option is selected at checkout — but rather than guess at your account in a public reply, reply to our last email and we’ll go through every charge with you and correct anything that shouldn’t be there. — The Healthletic Team
I started using your product about 2 months ago. A recent test showed that my arteries are looking better with less build-up. I am hoping that the continual use of this product will clear up my arteries and lower my blood pressure.
Great hopefully it’s a quick delivery can’t wait to get started
This company is outright crook. Be care full and DON'T buy from them. I made a 1 off purchase only to realise a few weeks later they put me on a subscription. When I realised they debted by account again I contacted them the same hour the charge message came through and told them I didn't subscribe, nor did I want new product. They said they will cancel the order and reimburse my funds. 10 days later the product arrived and no refund, and I realised I was still subscribed. I emailed their customer care team who had told me clearly they will cancel and refund 10 days earlier via the same email thread. They apologised and said as product was dispatched, they could not refund. This was despite telling me clearly in an email that order was cancelled and refunds were being processed. Becarefull dont trust this company. They are crook.
Hi Wally, our records show your subscription was cancelled on 3 July, and the refund for that order has now been processed in full. If anything is still outstanding on your account, contact our team and we’ll deal with it directly. — The Healthletic Team
I contacted customer service with a question & my problem was resolved very quickly to my complete satisfaction. Thank you very much!!!
I ordered products from Healthletic. I finally received the order more than three weeks later after asking where the order was. I received no updates until I asked about the order. It seems that once they get your money, they forget about you. My order was a one-time purchase of eight bottles of a product (enough for about six months). Six days later, I received a message that a new order was being processed. However, I did not place this second order. I immediately sent a message to Healthletic to get the second order canceled. They offered a 30% discount if I would accept the second order. I declined their offer and asked for them to cancel the order. I was told that the order was canceled. Four days later I received a message from Healthletic that my order had been shipped (after they told my it was canceled). I told them that I would be sending this package back to them and requested a pre-paid shipping label to pay for the return of a package that I did not order. Heatlhletic has told me that return shipping is to be paid for by the customer - even for items that I did not order. I will NOT ever do business with Healthletic again and will repeat this experience to everyone that will listen. These liars cannot be trusted. I would like to add to this review. I did not give up on getting my money returned. After about month of exchanging email messages (35 or so) and dealing with five different employees of Healthletic, I finally got my money back with an apology which included a statement that they would look into my complaints. I hope they can get this figured out and start treating customers with respect and better business practices.
Hi Gus, we’d like to look into this properly. We haven’t been able to locate an order or support history under the name shown here, so we can’t review what happened with the cancellation or the return as things stand. Please send our team the email address used at checkout or your order number and we’ll look at both the cancellation and the return costs and process a full refund — The Healthletic Team
Dealing with Healthletic is frustrating to say the least. I originally purchased the NattoKinase 20,000 on April 20th. Because the item was falsely advertised as a U.S. manufactured product, I expected it to come to me fairly quickly. Not so. I just received an official, 4-page letter from U.S. Customs and Border Protection stating that the product was seized in Miami. They have also been blowing up my email account with offers of " 50% off" and other such nonsense. To add insult to injury, they even tried to bill me on auto-ship. Don't do it people!
Hi Marvin, a customs seizure is something out of our control for the most part. We couldn’t locate an order or support conversation under the name shown here — send our team the email used at checkout or your order number and we’ll review it, including the marketing emails you’ve been receiving. On origin: Healthletic is a US-based company, and while some orders were fulfilled from our European warehouse during stock shortages, orders are now fulfilled from our US warehouse. — The Healthletic Team
I ordered the Bones(01) and then found out my doctor didn’t want me to take it because of kidney issues. I requested a refund and cancellation of future shipments and was treated with kindness and a prompt response, including a full refund. I appreciate the understanding and help given to me through the Healthletic staff.
DO NOT give this company your credit card information. I placed an order for one bottle, which I never received, and they put me on a subscription. I have email them numerous times requesting cancellation. They claim that it is cancelled and continue to charge me monthly. I have now been charged 3 times and never received anything.
Hi Jamie, three orders went out and none of them reached you, and that’s the core of the problem here. Our records show the subscription is now cancelled, so there will be no further charges, and a refund was processed on 15 July. We’d rather have delivered the products than refunded them, and we’re reviewing why these shipments stalled in transit. If the refund hasn’t reached you, contact our team and we’ll chase it. — The Healthletic Team
I appreciate the third party testing certificate and the FAQ area.
Order easy confirmation arrived quickly. Now, wait for package. Thanks.
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