Healthletic (healthletic.io) has a 3.0 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 51% rate it 4 stars or higher while 46% give 1 star; The business has replied to 35% of negative reviews. Last updated 2026-08-12.
Stay Away from Healthletic. I placed my order on June 13, and I am still waiting. The item hasn't even shipped yet. I contacted Healthletic and they just said sorry for the delay. I am starting to think that I got scammed. It seems sketchy and unproffessional. I would not recommend this company. This will be my first and last time with Healthletic. It is so dissappointing and frustrating.
Ordered nattokinase in March 2026. Here we are in August and no product. They keep saying that my order is still being processed.
My experience was great however it would be nice if it would allow me to adjust my subscription refills. I purchased them by three and get two free subscription to save money but would like to space out my refills longer than every 28 days!
This product along with Urolithin A healed my gluteal tendinopathy!
I was really looking forward to taking this supplement, and when it started to work negatively on my body functions, the customer service department was so very kind and helpful. A really wonderful company.❤️
Couldn’t use discount. Hopefully the product will be good. I’m being asked to sign up. This will create a duplicate account. That’s why I mentioned the discount.
I originally ordered this product believing it was a one-time purchase. Shortly after ordering, I received an email saying my order had been received and would ship soon. After three weeks with no shipment, I tried to track my order and log into my account, but couldn’t. I had to contact customer service just to access my account, and that’s when I discovered I had somehow been enrolled in a subscription. I decided I was okay with that—as long as the product shipped and the service improved. I was then told the company was backlogged but that my order would be shipping soon. Several weeks later, I still had nothing. I reached out again and was promised the order would ship within a few days, along with a 20% discount for the inconvenience. Nearly two months after placing my original order, the product finally shipped. Instead of applying the promised discount, the company processed my subscription and sent two orders at once, charging me over $100. I never received the 20% discount that had been promised. After using the product for about a month, I wasn’t impressed. In my experience, comparable products I’ve purchased on Amazon have performed better. Between the confusing subscription enrollment, the lengthy shipping delays, the broken promise regarding the discount, and the product’s performance, my overall experience was disappointing. I canceled my subscription and will be going back to the product I was previously using. Based on my experience, I cannot recommend this company.
Over 8 weeks and haven't received my order. Was told it had been shipped and given a bogus tracking number that said label created. Save your money and don't shop with these guys, they are absolutely terrible.
Sometimes, several answers applied.
Totally helpful and completely attentive solved.All my issues they are awesome
Searching for something that would help with the fibrin buildup in my arteries and saw all the ads on facebook for at least 10 different companies selling nattokinase , Healthletic.io is not the one to buy from. Takes forever to ship and forced auto renew monthly. China made so be aware
HEALTHLETIC Nattokinase tablets contain metal and shouldn’t be consumed. I wasn’t feeling good so tore a capsule open and more than half the mixture in the capsule contained metal so much so almost the entire capsule stuck to my magnet. Just wanted to warn people to buy a different organic brand but do not consume these
I ordered a product on July 20, 2026. no response from the company. no notice of shipment. it is now 8/3/26, since this is a health product I expected a speedy delivery, not 2 weeks plus later.they charged my card so a refund would be appropriate.
Great except I'd like free shipping on such a big order.
I have been checking this product out for a while and decided to give it a go, the process was quite simple. Thankyou
Order never sent; emailed to query, told it had shipped and received a tracking number - when tracing that, my item was still at xyz facility, only the label printed (apparently): I emailed again and was told a specialist would contact me to explain the situation. This person could only apologize for the delay. I doubt any of these emails are written by humans. Many online reports mirror the situation I have. Save your money and buy from a reputable traceable company.
This is the worst purchase ever. Place an order on june 19th 2026 and until now no news of it. Customers service couldnt be bothered. Definitely last purchase from this brand
Healthletic is one of the "Good Guys" when it comes to supplements and customer service. I found the quality of their products to be exceptional and their delivery system to be fast. I especially want to highlight their customer service. When an issue arose, Charina and others handled it professionally and resolved the situation. In a world of "scams" you can rely on the good people at Healthletic.
Frustrating and disappointing experience with this company. I purchased an item on 7/15 and expected to get a shipping notice (especially considering this is supposedly a U.S.-based company). After six days passed with no notice or update, I reached out to Healthletic and was advised the item will be shipped "within 5-7 days." I waited another 8 days and no update to the shipping status. I never received the item and ultimately had to request a refund. Healthletic - get your shipping protocols in order.
100 reviews matching