Hears Hearing & Hearables (hearshearingandhearables.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
With the snow storm cold weather all things considered your quick response and keeping me informed is very excellent I received it in a secure and timely manner Thank You very much it w I response great, my mother will be happy with the pocket ta k ker
Reply from Hears Hearing & Hearables2026-01-31
Thank you. cold Ice and Ice. Thanks for understanding. :) Happy she will be hearing well with the pocket talker. Cheers.
A great experience with kind and thoughtful people
The website purchase was smooth and easy. Although a slightly different product was accidentally shipped, they immediately—on the same day I notified them—sent the correct item, even before I returned the original. They also provided a prepaid return shipping label.
This is the first time I’ve experienced this level of quick and effortless customer service. Throughout the entire process, they were responsive, gracious, and kind. The replacement item arrived promptly and is perfect—I love it!
Reply from Hears Hearing & Hearables2026-01-31
It takes a kind person to understand the kindness too. We really appreciate you and what you offer to others. Thank you!
The print is light. I had to keep tapping boxes that are generally easy-six times to accept my cart addition. Did you really want my business?
Screen kept “refreshing”. Not sure if that is your company or the iOS version.
I hope the delivery is quick and that product is what I need.
Reply from Hears Hearing & Hearables2026-01-29
Thank you William for a thoughtful review, even though we wish it could be better, I think the refreshing was your phone/computer as that isn't an issue we have had reported before. As far as the tiny x box. I think it is red, but if you are on a small phone, it is even smaller. Maybe you will consider giving us at least a 3 star review if not higher. :)) Cheers.
The customer service I have received has been excellent! You deal directly with those who own this business and they are pleasant, helpful and accommodating. Kim went out of her way to help me with an issue I had with a coupon. Exceeded expectations!!
My first order went seamlessly and I am very happy with my product and the pricing (less than my dr's office for the same product). I am awaiting my second order now and expect to have no issues.
The membership fee is well worth it and I will remain a customer. Highly recommend!!!
Reply from Hears Hearing & Hearables2026-01-28
It has been a pleasure. I wish everyone was like you! 💙
Phil · 1 review · Verified · Experienced 2026-01-09 ·
★★★★★
Website status not accurate
I liked the price, but it turns out the product was not in stock as advertised on their website. It did not arrive in 3 to 5 days as advertised. And, I was not notified that it was out of stock. I had to make an inquiry to find out this information. I suggested they update their website to show true status. They didn't. I eventually got the product and it works great, but I would have gone elsewhere to get it sooner had I known.
Reply from Hears Hearing & Hearables2026-01-25
I am sorry to hear that Phil. We do the best we can keeping things in stock! Sometimes our notifications go to spam folders.
I haven’t received the charger ordered January 7th.
Reply from Hears Hearing & Hearables2026-01-22
Because you put on the wrong City and zip code, your charger is moving around Illinois. We have been emailing you. It is possible that the product might eventually make it to you.
First and most importantly, I was unaware of a company like (HEARSYOU). I lost my hearing around six months ago after an explosion, which left me feeling lost. I don't believe the audiologists truly understand what it's like or what device you need. Once again, thank you for making a difference!
Reply from Hears Hearing & Hearables2026-01-21
Thank you for allowing us to help you. We look forward to working with you again too.
They did what they said they would do. I received the microphone ina timely manner. It did not have the pouch in the box. They responded quickly to get me one.
Reply from Hears Hearing & Hearables2026-01-21
Great. I don't know why they didn't have one in the box. We will talk to manufacturer about that!
Great experience!
I needed a new charger for my Signia hearing aids. HHH had the perfect solution at a great price. I ordered it, they kept me informed every step of the way, and I received the charger quickly and in perfect condition. If I lived closer I'd be an in-person customer!
Reply from Hears Hearing & Hearables2026-01-21
That would be awesome. Feel free to Minnesota. haha Maybe for the summer months.
Great people, trusted seller, true and prompt communication in real time. These are the folks to turn to when you need any hearing aid service, parts or accessories.
Reply from Hears Hearing & Hearables2026-01-16
We appreciate the kind review! We are here (hear) for you. :) Have a great weekend.
V
Victor · 2 reviews · Verified · Experienced 2026-01-15 ·
★★★★★
Easy to use.
Reply from Hears Hearing & Hearables2026-01-16
Yay! Thank you
R
Raymond P Jabis · 1 review · Verified · Experienced 2026-01-15 ·
★★★★★
The person who handled my inquiry was…
The person who handled my inquiry was very accommodating and helpful.