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Health & Medical

Hears Hearing & Hearables

64 reviews

4.464 reviews
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About Hears Hearing & Hearables

Data updated
Website
hearshearingandhearables.com
Category
Health & Medical
Location
United States · Hopkins
Status
Unclaimed
Last 12 months
64 reviews
Replies to negative
100% (9/9)
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Is Hears Hearing & Hearables legit?

Hears Hearing & Hearables (hearshearingandhearables.com) has a 4.4 out of 5 rating on OK.one, based on 64 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

A
Ann · 2 reviews · Verified · Experienced 2025-12-22 ·

You sold my stuff and sent me a check

You sold my stuff and sent me a check! Thanks, Hears!

Reply from Hears Hearing & Hearables2026-07-26

Great!! Yes we sold your consignment pair and it was a win-win for everybody. Please feel free to refer more people.

S
SD Denton · 1 review · Experienced 2026-05-04 ·

The ease of consigning my hearing aids…

The ease of consigning my hearing aids with Hears Hearing & Hearables. I bought my hearing aids at Costco, but they sold me ones that didn't work for my type of hearing loss. I kept going in for adjustments until my trial period was over and then they told me that was all they could do for me. I would recommend NOT going to Costco, but purchase through consignment.

Reply from Hears Hearing & Hearables2026-07-24

Thank you so much for sharing. I think people push one mantra even though they're not totally happy. We look forward to working with you again.

D
David Boyd · 6 reviews · Experienced 2026-06-20 ·

I had a hearing aid I wanted to sell

I had a hearing aid I wanted to sell. I contacted the folks at Hears Hearing & Hearables and they were most welcoming and interested in selling the hearing aid on consignment. They gave me an honest appraisal and were able to sell it. I was promptly paid a fair price. I am glad that they were able to help someone to hear better. I recommend them. Thanks!

Reply from Hears Hearing & Hearables2026-06-28

Awesome!! Thank you so much for working with us!! We hope to work with you again.

J
Joseph Teets · 3 reviews · Experienced 2026-06-04 ·

Battery replacement for Signia ear piece

Placed an order via google HHH web site to get a new battery in one Signia hearing aide, Turn around time regular USPS mail 1.5 weeks, communicated via e-mail works well even added a new cuff. Very professional job. Looks like new same S/N. I will use this battery replacement service again when needed.Regarsds, Mike Teets

Reply from Hears Hearing & Hearables2026-06-10

We thank you and enjoy working with you!!!

D
Deaf Bella · 1 review · Experienced 2026-02-25 ·

The front desk nervous lady was not friendly…

The front desk nervous lady was not friendly at all. No friendly greetings! When I first entered and first thing she said to me “just a minute!” I thought huh???? And Kim treated me like I am wrong. So is that how U treat ur customers, that customers are wrong? Another thing Kim treated my husband as a 2 year child that he needs to “SHARE” candies. Again is that how U treat ur customers? I don’t think that is even funny at all. I remember that Kim used to be funny. What did we do wrong to deserve that???😢

Reply from Hears Hearing & Hearables2026-02-27

This review is not for the store.

R
Regina Howe-Smith · 1 review · Verified · Experienced 2026-02-02 ·

Never received the order

Never received the order . I am currently checking with USPS but sadly did not get much help from your company. I even paid extra for priority shipping.

Reply from Hears Hearing & Hearables2026-02-17

I am sorry Regina. It was shipped and delivered. We can't take responsibility for theft or USPS misplacing. Although USPS said they delivered to the address, it was on time.

D
Daniel Sundell · 1 review · Verified · Experienced 2026-01-29 ·

They repaired one of my hearing aids…

They repaired one of my hearing aids that had static quickly and cost effectively.

Reply from Hears Hearing & Hearables2026-02-12

Thank you

K
Ken Wandel · 1 review · Verified · Experienced 2026-01-28 ·

Fantastic personal service

Fantastic personal service. Fast response. Good products and great pricing

Reply from Hears Hearing & Hearables2026-02-11

Please shop again. Thank you!

c
customer · 3 reviews · Verified · Experienced 2026-01-26 ·

Handled all aspects of customer…

Handled all aspects of customer relationship with expedicious care

Reply from Hears Hearing & Hearables2026-02-10

Thank you! Please shop again. :)

M
Michael Bader · 1 review · Verified · Experienced 2026-01-27 ·

I would buy from Hears again!

Product was as described and shipped fast.

Reply from Hears Hearing & Hearables2026-02-10

Please do!!

R
Ronda Bybee · 3 reviews · Experienced 2026-02-05 ·

absolutely wonderful group of unknown…

absolutely wonderful group of unknown people I have ever worked with from the beginning of the process to the very end. I could tell they were happy for me that the heating aids were sold! That the company takes so little commission for all that they do is pretty iimpressive! (cleaning the aides, sanitizing, photographing and Writing AD Copy)

Reply from Hears Hearing & Hearables2026-02-09

Awesome! It is a win win win! Please share with your friend!:)

E
Elizabeth Keon · 1 review · Verified · Experienced 2026-02-05 ·

Incredible response time and customer…

Incredible response time and customer service. So helpful in getting a hearing aid charge sent overnight to my mother in Florida. What a lifesaver!

Reply from Hears Hearing & Hearables2026-02-06

We are happy to help her! :) Please come again.

M
Mark Swanson · 2 reviews · Verified · Experienced 2026-02-04 ·

Good comumication

Reply from Hears Hearing & Hearables2026-02-05

We appreciate your review and feedback. Thank you for sharing.

T
Thomas Thielke · 1 review · Verified · Experienced 2026-02-03 ·

Great service

Great service! Ordered on Monday received on Thursday.

Reply from Hears Hearing & Hearables2026-02-06

Thank you!

S
Steve Barr · 1 review · Verified · Experienced 2026-02-03 ·

Product is great

Product is great. I received a 10 % of promo code that didn’t. Just. Heads up.

Reply from Hears Hearing & Hearables2026-02-04

We emailed you. Not sure what code didn't work. Would be best if you reached out next time. :)

W
William Barnes · 7 reviews · Experienced 2026-02-03 ·

This is a refollow up to a previous…

This is a follow up to a previous rating. I had a great deal of trouble making my order therefore i gave a low rating. Hears staff contacted me to see if they could help me out. They did help and followed up several times. I received the charger and everything is good. Extra thanks. Please remove my previous rating.

Reply from Hears Hearing & Hearables2026-02-04

Thank you so much. We are always here to help. We only want the best for all and to offer you great service.

J
Joan Hight · 1 review · Verified · Experienced 2026-01-20 ·

You got my product here in 7 days…

You got my product here in 7 days inspite of snow.

Reply from Hears Hearing & Hearables2026-02-03

Great! Thank you and please shop again.

T
Tom · 3 reviews · Verified · Experienced 2026-01-21 ·

The Starkey receiver I purchases works…

The Starkey receiver I purchases works well.

Reply from Hears Hearing & Hearables2026-02-03

Thank you! Please shop again.

d
ducketsyahoo.com · 1 review · Experienced 2026-01-27 ·

Return Policy

It was my first time ordering from their site and it was unclear which charger would work for my hearing aids. I ordered the one that I thought would work based on the information given. Again, I had never bought a replacement charger before, so I could only go with the information given on their site. The charger did not fit my hearing aids, so I reached out to their customer service about returning it. It cost me $45 to return a product that I could not and did not use. $20 on shipping both ways and $25 on restocking and credit card fees. None of this was explained to me ahead of time by their site, unless I expressly clicked on and read their return policy, or their customer service rep after I reached out to them. I could have exchanged it for the correct one, but would have been charged extra fees because of my error on the original order AND still have to pay to return the original charger. The entire process was confusing and frustrating.

Reply from Hears Hearing & Hearables2026-02-03

This review is not totally true. We charge a 10 dollar restocking fee. Of course, it costs money to ship, and cc fees are 3%. We tried to help you. But don't forget to mention we were emailing you trying to help you.

G
Geoffrey Peters · 3 reviews · Verified · Experienced 2026-01-20 ·

Wrong product sent

Wrong product sent. Followed return instructions but UPS couldn’t deliver because no one was there.

Reply from Hears Hearing & Hearables2026-02-03

We emailed you.