Heights Finance Corporation

Had a wonderful experience with…

Had a wonderful experience with Ms.KiKi. She was very patient and explained everything to me. I suggest everyone to go see her for ADP if your needs. Thanks Ms Kiki

Misleading and time consuming

Besides the fact that I had to wait over 3 weeks to get an answer, when I got the answer, I was told, yes, your loan went through, only to find out they didn't ask the proper questions and then, made me feel like I was the one that was at fault, and even worse, never got a real sincere apology because it was somehow my fault for not bringing to their attention I had a salvage title. If we're using the title as collateral and they know I don't have the title, a simple question of, "is this a salvage title?" would have eliminated this frustration. The drive out there, the check siting on the desk right in front of me, them going out to my van to get the milage; all of those are indicators that I'm getting the loan, only to be told no. Honestly, the whole store gave out this horrible vibe the second I walked in. Stay away from that place

Apprciation

I have been a client for a number of years. I am with other companies too, but I think Heights has the most compatible terms, as far as payment amounts and ease of getting the loan. Thank you for being so quick, in and out, and thoughtful.

they had everything ready for me when I…

they had everything ready for me when I got there I did have to wait to long I'm happy n greatful for their service thanks just when I needed it .

I am very thankful and appreciative of…

I am very thankful and appreciative of your support to help in my situation.

I was late on one payment I called…

I was late on one payment I called explain the situation that my truck had broke down and had to fix it, I payed the payment it was just a couple weeks late They charged me all kinds of late fees they did not even try to work with me they did not want to hear anything, even though I had called when it was due and let them know.

Very helpful

The customer service is excellent

The customer service is excellent. They make you feel welcomed and answered all the questions that I had professionally. The agents were very helpful and respectful

Sabrina at the Marietta location was…

Sabrina at the Marietta location was such a pleasure to work with! She was patient and answered all my questions without any pressure. She was thorough and helped me figure out what would be best for me, which was a much better deal than I had initially thought.

The best review

The services that I received from the staff it was friendly and mind blowing meaning it was great.

they are great people and very friendly…

they are great people and very friendly and can get about anyone approved and go over everything...i would love to see it go faster then it did for me i started at about 11ish and didnt get everything done until about 430p

Have Been a Customer of Covington…

Have Been a Customer of Covington Credit, which is Now Heights Finance since December of 2020 ! Re-Financed Numerous Times since My Very 1st Loan with a Variety of Branch Managers & Staff ! Most Recently, Latoria Coleman as Branch Manager Trained Reyna, Who is Still Working at the Norhwest Corners Shopping Center by Walmart Supermarket & Harbor Freight Tools in Northport, Alabama! Currently, Meghan is the Branch Manager with Increased Foot Traffic Demanding More Staff to Provide Loans to Customers! As Such, She is Training Audrey to Continue the OUTSTANDING CUSTOMER SERVICE EXPERIENCE with DUE DILIGENCE & PROFESSIONALISM ! KUDOS, CONGRATS, & a Coach Saban Field at Bryant-Denny Stadium WAVE for Another ENJOYABLE Visit with REYNA & AUDREY While under the GUIDANCE & EXPERT TUTELAGE of Branch Manager: Meghan! ROLL TIDE ROLL !

I have used height finance that used to…

I have used height finance that used to be Covington credit for several loans over the years and they have always been very good to me. Even when they had to go through a new system and there was an issue with my loan because of the new system, they worked very hard with the head office to get it to me as quickly as possible. I also appreciate that their interest rates are fair.

I’m a regular customer with Heighs…

I’m a regular customer with Heighs Finance, whenever I need cash I look to them. They are a very reliable company. I need some extra funds to travel to Mississippi for my Family Reunion! I had the pleasure of working with Mrs. Lisa and Mrs. Rosemary! I tell you these ladies are Simply The Best! They ask me how much was I looking for. They got me got me what I asked for and a little more! My funds were deposited in my account that night! I would recommend Heights Finance to my Friends and Family Too!

I absolutely love the women in this…

I absolutely love the women in this place they make you feel right at home. Best decision I made was going there.

The customer service is always top…

The customer service is always top tier! They really deserve raises. I have referred a few people already! Overall wonderful experience

Very friendly very knowledgeable

They are wonderful and sweet people…

They are wonderful and sweet people they are very helpful

Everything was fast and easy.

Tim was great. He was so helpful and responded quickly getting the money in my account same day. So easy to deal with.

I enjoyed the friendly staff

I enjoyed the friendly staff. Kayla was the lady that helped me. She made me comfortable in filling out paperwork that I needed.