Heights Finance Corporation (heightsfinance.com) has a 4.8 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 73% of negative reviews. Last updated 2026-08-10.
I applied for a loan after receiving an offer from BTO and was approved, but the terms are highly unfavorable. The loan of $1957 demands payments of $585 monthly over 15 months which took my loan back to the original 54 months, this seems excessive. I understand the terms are my responsibility to accept or reject, yet I'm questioning the legitimacy; could this be an instance of predatory lending or fraud on the part of Heights?
Reply from Heights Finance Corporation2026-07-09
We are very sorry to hear that you did not have a good experience. We would like to learn more about your situation. Please send your contact information to [email protected] and a member of the Customer Advocacy team will contact you.
My experience was great with Heights Finance. In the beginning Ms. Melissa assisted me with an over the phone application. Her customer service skills were impeccable. She made the process easy to do. To be honest I didn’t think I would qualify but when she told me I was approved, I was ecstatic. Upon arrival my process ended with Ms. April. Very easy to talk to. She was engaged in the conversation, she explained how the installment loans work. I would recommend anyone to choose Heights Finance, even if you feel like you’re not going to be approved. I say, just try it, you might be given the best news in that moment, especially if you’re down to a few pennies to none.
Reply from Heights Finance Corporation2026-07-09
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Heights Finance customer. We appreciate your business!
Got into a situation with my car and needed some money and somebody told me about this place so I went in and they were able to help me and got my car fixed and people there so nice and friendly I definitely would recommend doing something with them again
Reply from Heights Finance Corporation2026-07-09
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Heights Finance customer.
The Staff is efficient, polite and professional customer service.
Maria, was polite, excellent customer service skills, know her job duties and gave undivided attention to helping expedite my application loan within 24hrs -48hrs my loan was approved. So when need the BEST give Maria a call.
Reply from Heights Finance Corporation2026-07-07
Thank you so much for taking the time to leave us this excellent review. We appreciate our customers!
My experience was great. Atmosphere very pleasant. It didn't take all day. Employee (Robin) that helped me was very, very helpful to me. She is knowledgeable of the process and helped to get information that I needed. That was really a help to me.
Reply from Heights Finance Corporation2026-07-09
We are happy to hear that you had a 5-Star experience. Thank you for your review and for being a Heights Finance customer.
I absolutely adore the staff at my local Heights Finance. They have always been very professional and friendly. Any issues I have had they answer my questions and concerns I may have had. They are amazing. 10/10 would recommend.
Reply from Heights Finance Corporation2026-07-02
We strive to make customer satisfaction a priority and your 5-Star rating reflects the success of that effort. Thank you for choosing Heights Finance and we look forward to seeing you again.
Tamara Stork went above and beyond to help get the money I needed. Her customer service was A+ and I recommend to everyone to chose them for all of their money lending needs.
Reply from Heights Finance Corporation2026-07-02
Our goal is always to provide excellent customer service, so we are pleased to hear your review. Thank you for choosing Heights Finance.
Rita does a wonderful job and is always the sweetest lady when I go in to make a payment or get a new loan! I would highly reccomend heights finance in cullman just for her!
Reply from Heights Finance Corporation2026-07-09
We’re glad that you enjoyed your visit to Heights Finance. Thank you for your review and your business.
Anderea Woods was VERY KNOWLEDGEABLE about the services being offered, VERY FRIENDLY and excellent customer service. Over all FRIENDLY STAFF and I will refer family and friends.
Reply from Heights Finance Corporation2026-07-02
Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Shreveport team members. We appreciate you!
I've applied for loans in the past, however this was the best customer service I've ever experience, Karen was very professional and helpful with my financial needs, she went far and above with her service. Thanks Karen for all your help!!
Reply from Heights Finance Corporation2026-07-02
Thank you for taking the time to leave a review of Heights Finance. We are pleased to hear that you had an excellent experience with our Chicago team members. We appreciate you!
S
SM · 1 review · Verified · Experienced 2026-06-29 ·
★★★★★
Amazing customer service!
Reply from Heights Finance Corporation2026-07-01
Thank you for choosing Heights Finance. We appreciate you!
