Everyone we worked with was outstanding…
Everyone we worked with was outstanding and professional. Blake explained rates and payments to where we understood; in addition Alexis was patient and professional all times.
About HFS Financial
Data updated- Website
- hfsfinancial.net
- Category
- Business Services
- Location
- United States · Reisterstown
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 88% (7/8)
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Is HFS Financial legit?
HFS Financial (hfsfinancial.net) has a 4.5 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. 86% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 88% of negative reviews. Last updated 2026-08-10.
What people say
Great support and follow up
Very understanding about my situation…
Very understanding about my situation with HOA holding up the process
Great to work with and communicated…
Great to work with and communicated very well.
Great communication
Great communication, smooth process! Very attentive to our needs!
Reply from HFS Financial2026-06-23
Thank you for the wonderful review! We're delighted to hear that you experienced great communication and a smooth process. Providing attentive service and helping our customers navigate the financing process with confidence are priorities for our team, so it's rewarding to know we met your expectations. We appreciate the opportunity to assist you and thank you for choosing HFS Financial.
Communication
Communication, prompt processing.
Absolutely the worst pool company to…
Absolutely the worst pool company to use EVER! they can't install correctly or they give you a 300 dollar salt system that you paid 2,300 for. Please save yourself the stress and money and find someone else. I wish I would have researched them more before I went with them.
Reply from HFS Financial2026-06-23
After reviewing our records, we were unable to locate your information in our system. Additionally, HFS Financial is a lending platform that helps connect homeowners with financing options for their projects, but we do not perform or manage the installation work completed by contractors. Because your comments appear to relate to the products and services provided by the pool company, we encourage you to contact the contractor directly to address your concerns.
Very easy and fast they made my…
Very easy and fast they made my Financial need very convenient all in all I’ll give them a 10.
Fast and easy with quick response and…
Fast and easy with quick response and deposit of funds!
Reply from HFS Financial2026-06-23
Thank you for your review and for choosing HFS Financial, and best of luck with your home improvement project!
My experience was great
My experience was great. Excellent service, fast and funded a Week and Half later.
Adam Sidle and Carrie Decker were…
Adam Sidle and Carrie Decker were awesome to deal with. They made this process so easy.
Too Easy!
Very easy to complete. Supplied everything that was asked for and got approval a week later. Had constant communication with broker on what was needed and the format it was needed in.
Fast application easy to deal with
Reply from HFS Financial2026-06-23
Thank you for your 5-star review! We're glad to hear that you found the application process fast and easy and that your experience working with our team was a positive one. We appreciate your feedback and thank you for choosing HFS Financial. Best of luck with your home improvement project!
HFS was a pleasure to do business with
HFS was a pleasure to do business with, everything went smooth from our agent to underwriting very professional. Will definitely reach out to this institution if needed in the future.
Reply from HFS Financial2026-06-23
Thank you for your kind words and for taking the time to share your experience! We're thrilled to hear that everything went smoothly throughout the process and that the team members assisting you provided the professional service you expected. We truly appreciate your trust in HFS Financial and would be honored to assist you again in the future should the need arise. Thank you for choosing HFS Financial!
Exceptional experience!
Start to finish every person that served me was helpful,courteous and patient. Trish Osborne went above and beyond to help me secure my loan after I had to change contractors mid process. It was a the best decision I’ve made to go with HFS Financial.
I would absolutely recommend HFS
I would absolutely recommend HFS! They were fast, easy to contact, quick to respond to questions, and made the whole process easy and pleasant. We got a few quotes and I am so happy with our choice to use HFS! More specifically, Alexis was the best, she was so patient and easy to contact, she always responded promptly and was able to answer any question and even provided me updates without having to ask. Thank you!
Great portal to upload documents
Great portal to upload documents, and sync with existing accounts
Reply from HFS Financial2026-06-23
Thank you for your review! We're glad to hear that you found our portal easy to use and that the ability to securely upload documents and connect existing accounts helped make the process more convenient. We appreciate you taking the time to share your experience and thank you for choosing HFS Financial.
Great…
Great…. Easy process, very good communication
Loan processing was quick and customer…
Loan processing was quick and customer service was excellent.
Process was easy and fast
Process was easy and fast! Honestly it surprised me. Thanks for everything.