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Money & Insurance

Hodlnaut

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305 reviews

4.3305 reviews
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About Hodlnaut

Data updated
Website
hodlnaut.com
Category
Money & Insurance
Location
Singapore
Status
Unclaimed
Last 12 months
2 reviews
Replies to negative
56% (20/36)
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About this business

Hodlnaut is a cryptocurrency financial service provider that allows investors to earn interest on assets such as Bitcoin, Ethereum, and Stablecoin.

Written by the business, not verified by us.

Is Hodlnaut legit?

Hodlnaut (hodlnaut.com) has a 4.3 out of 5 rating on OK.one, based on 305 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 56% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Bankrupted

Great platform: nice user interface, good promotions and the best customer service. They received a deposit from me a few minutes after a promotion deadline but they honoured the promo anyway! Edit: They went bankrupt and stopped withdrawals.

Reply from Hodlnaut2022-07-18

Hi User, Thank you for your good review! Regards, Hodlnaut Team

Potential fraudsters [Old: Great platform]

UPDATE: the founders have allegedly deceived their customers deliberately, advertising a business model that never really existed, and gambled their customers funds denying such behaviour until they were virtually insolvent. It looks like FatMan was right all the time. - [Old review] Great platform with very competitive rates and excellent customer support.

Reply from Hodlnaut2022-07-04

Hi Toni, Thank you for your good review! Regards, Hodlnaut Team

Fantastic Customer Service by Chang & Juliana

I had GREAT customer service from both Chang Teck Goh and Juliana. They both went to bat for me and were very prompt at correspondence! Awesome service!

Reply from Hodlnaut2022-07-04

Hi James, Thank you for your good review! Regards, Hodlnaut Team

Love this platform

No issue so far. Excellent communication from customer service. Easy to browse and user-friendly platform

Reply from Hodlnaut2022-07-04

Hi Siri, Thank you for your good review! Regards, Hodlnaut Team

One of the best platforms

During the present volatile bearish market, all token swaps and withdrawals were smooth and completed within minutes. Customer service is always prompt and helpful. It’s one of the best platforms I have ever used.

Reply from Hodlnaut2022-07-04

Hi Lawrence, Thank you for your good review! Regards, Hodlnaut Team

Great customer service

Great customer service - Quick response and provided detailed explanation to my queries! Kudos to the team.

Reply from Hodlnaut2022-06-20

Hi Eric, Thank you so much for your good review. We look forward to serving you better! Regards, Hodlnaut Team

Excellent High Yielding Product

Super helpful and responsive customer support. I've now taken all of my coins off of any cefi for the foreseeable due to the current volatility, but never had any issues with HN. Email enquiries were answered within an hour, which is unusual in crypto.

Reply from Hodlnaut2022-06-20

Hi Ben, Thank you so much for your good review. We look forward to serving you better! We also look forward to having you back once the dust settles. Regards, Hodlnaut Team

Good website and signup process

I was able to sign up via the Hodlnaut website. The steps were clear. I also like the degree of overall functionality within your website. One of your competitors forced me to use a phone app, which was too frustrating. Your KYC (know your customer) process was thorough, so I feel safe using your services. I have deposited some assets, and I like the interest rates. I have only just started to use Hodlnaut, but I feel very good about your company and plan to be using your services for a long time. Thanks!

Reply from Hodlnaut2022-06-09

Hi Barry, Thank you so much for your good review. If you do face any issues, contact us and we will rectify it for you as soon as we can! Happy to have you as a customer! Regards, Hodlnaut Team

Excellent service

Excellent service. Unique selling point is that users can purchase private insurance from a 3rd party to protect their deposits.

Reply from Hodlnaut2022-06-13

Hi Investigates, Thank you so much for your good review! We will continue doing our best to serve our customers. Let us know if you have any issues! Regards, Hodlnaut Team

It is difficult to get verified when…

It is difficult to get verified when registered. The link of self picture taking is so annoying. Can’t get self picture. The rest are okay. I like pay interest earn. Easy to switch coin to coin.

Reply from Hodlnaut2022-06-09

Hi Leon, Our sincerest apologies for the inconvenience you faced during the KYC process. Rest assured that feedback has been passed to our team and we will be informing them to quickly adapt and improve the processes. However, we are thankful for your 4-stars review and will strive to do even better by you. Do let us know if you continue to face any other issues, we will be more than happy to assist. Regards, Hodlnaut Team

Excellent

Excellent Platform

Reply from Hodlnaut2022-06-13

Hi Drew, Thank you so much for your good review! We will continue doing our best to serve our customers. Let us know if you have any issues! Regards, Hodlnaut Team

Very easy to use platform

Very easy to use platform. Rates are changed from time to time but I rather trust a platform that has its rate changed than not

Reply from Hodlnaut2022-06-13

Hi Phairoj, Thank you so much for your good review! We will continue doing our best to serve our customers. Let us know if you have any issues! Regards, Hodlnaut Team

Because you give poor savings…

Because you give poor savings percentages against your competitors in the market. So do something about this so that I can or want to give you more stars. Thank you.

Reply from Hodlnaut2022-06-09

Hi Max, Thank you for your review. Hodlnaut takes a Dynamic Approach towards our interest rates and they are subject to change monthly according to the market conditions so as to continuously maintain company sustainability, profitability and also maximize earning opportunities for all users, but also remain as competitive as we can in the long run. We would like to offer our sincerest gratitude for you supporting our services and will do our best for the rates to stay as competitive as we can that best reflects the market conditions. Do let us know if you have any other concerns! Regards, Hodlnaut Team

Great support

Great support. Everything works fine.

Reply from Hodlnaut2022-06-13

Hi Igor, Thank you so much for your good review! We will continue doing our best to serve our customers. Let us know if you have any other issues! Regards, Hodlnaut Team

I'm dissapointed that your company is…

I'm dissapointed that your company is substantially lowering the interest rate of BTC starting June 1. Also, I would like to see you offer lending options using crypto holdings as collateral.

Reply from Hodlnaut2022-06-13

Hi Roy Hodlnaut follows a Dynamic Approach towards interest rates and therefore, it follows the prevailing market conditions to maintain company sustainability and profitability. As much as it saddens us to lower the rates for users, it has to be done to ensure that users can continue maximizing their earning opportunities. Also, our retail lending option is launching soon! Do stay tuned for that. Let us know if you have any other issues! Regards, Hodlnaut Team

very good customer service i am very…

very good customer service i am very happy to use your platform

Reply from Hodlnaut2022-06-13

Hi Money Revolution, Thank you so much for your good review! We will continue doing our best to serve our customers. Let us know if you have any other issues! Regards, Hodlnaut Team