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Written by the business, not verified by us.Hpglasses (hpglasses.com) has a 4.3 out of 5 rating on OK.one, based on 40 user reviews collected here. It is listed under Health & Medical and its reputation is good. 83% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 57% of negative reviews; Reviews mostly discuss Product, Quality. Last updated 2026-10-24.
Reviewers had a great experience with this company. Customers frequently mention that the products are beautifully designed, feature solid metal construction instead of plastic, and feel exceptionally high quality. People are also thrilled with the accurate prescription lenses, exquisite packaging, and attractive styles that consistently receive numerous compliments from others. Some reviewers were not happy with durability, mentioning that some frames felt overly delicate, lenses could loosen after a month, or the item quality fell short. A few consumers also shared frustration about unpleasant odors upon opening the package or decided they would not purchase again in the future.
Auto-generated from all reviews of this business. For reference only.Really good service and some great choices. The model i wanted wasnt in stock but they upgraded me to my second choice which was more expensive at no extra cost. Product was packaged well and the generic lenses i ordered are top quality too.
They have amazing customer service, and an even better product. Their frames and lenses were a great price. Plus, hot take here, they seem like better quality than my Raybands which I'm replacing. Shipping took a long as they said it would. They even answered some of my questions during lunar new year.
The store provided great service, and the staff were very helpful. The glasses are also good quality, and I’m sure I’ll buy again in the future.
All my glasses are beautiful I order new ones all the time lol I’m lowkey addicted cuz it’s so cheap and good quality
Prompt and reliable service.
Faster delivery than expected. Great packaging and product
No issue at all! Smooth experience with great communication. Went above and beyond.
Ordered three pairs of glasses and I am very happy with the quality and service. The glasses are well made and high quality. They included the proof that the lenses were Zeiss. Web site chat is an actual person and very responsive, helping me through the ordering process and getting the lens type and PD correctly entered. For a fraction of the price I was able to get glasses similar to designs that would cost well over $500 each. It took me about two weeks to get the order but the savings and quality made it worth the wait
Very helpful service. And answered all of my questions. Glasses were also great.
High quality, looks pretty
Great quality and lens are extra nice. Highly recommended!!
Great customer service and cool frames. Super happy with the communication
Very professional and helpful in answering all my queries. They make ordering online so easy and have many options of quality frames and lenses. Even my complicated request for gradient tints and changes of lenses sizes with custom back faceting on the back of the lens was met with perfection. I even order two extra frames for my daughter because of their friendly and professional service and after two weeks, I also place a second order.
Thank you for your review. Working with you is one of the few challenging experiences we have. From custom lenses to processing frames, the whole process is full of challenges. This is how we achieve what we both want.
Glasses are in great quality, highly recommend!
I rarely leave reviews but this business went above and beyond to perfect my glasses! I got a pair of high quality titanium glasses with lenses for a fairly decent price that's cheaper than getting them at an optometrist in the US with insurance. They helped me every step of the way in helping me pick my glasses, lenses I should get, and updated me on when they were making it and shipping it out. It was all done in a timely manner. I'm in love with my new glasses! These are so durable and high quality. Customer service is always responsive and they reply back to you in a timely manner. They're super nice and professional. I can't recommend this store enough. I will be a repeat customer in the future!
Hey gorgeous ! Just showed your review to the team and – chef's kiss 👌 The way those titanium frames highlight your style? Perfection! No wonder everyone's asking "Who's that stunning client?" 😍 Seriously though, helping style-savvy customers like you find perfect glasses is why we love our job! XOXO, Your hype squad at HPglasses.
Very nice service, high speed delivery, the glasses are so beautiful, I love it!!
I looked for a good quality titanium frame and came across hpglasses website. I wasn't sure whether this is a legit business. Lison served me well, she answered all my question but i still worried i was being scammed. I decided to order and took a risk. I made a custom order for sunglasses. Lison promised me to deliver within 2 weeks. I have received my glasses high quality frame and follow my power prescription less than 2 weeks. Thank you hpglasses especially to Lison for your excellent services. Definitely i will order from hpglasses again. This is legit business with high quality items. Thank you
I ordered a pair of frames and lenses from this company without knowing what to expect. The frame has a high quality build and are as described on the website. The lenses are made of optical resin and have a high abbe value and a hydrophobic coating. Customer service reached out to me almost immediately and answered all my questions providing tracking as soon as it was available. I would purchase from HPglasses again. Product ordered: Titanium Magnetic clip-on aviator optical glasses with bonus sunglasses clip - EO-9906 in gun silver. Lenses 1.74 because I have a high Rx.
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