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Construction & Manufacturing

HPP Cares

61 reviews

4.961 reviews
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About HPP Cares

Data updated
Website
hppcares.org
Category
Construction & Manufacturing
Location
United States · Long Beach
Status
Unclaimed
Last 12 months
8 reviews
Replies to negative
0% (0/1)
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Is HPP Cares legit?

HPP Cares (hppcares.org) has a 4.9 out of 5 rating on OK.one, based on 61 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has not yet replied to negative reviews; 8 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

S
SM · 1 review · Experienced 2024-02-22 ·

Micro Loan

Micro Loan…Working with Emily Rodriguez through my loan process was fast and easy. She’s very professional with a quick response to my emails. Highly recommend any business experience with them.

J
JP · 1 review · Experienced 2024-02-22 ·

HPP Cares Specialist

I want to thank Emily Rodriguez for helping me get my business loan. She was great in guiding me through the process. It was a quick and easy process, no stress at all. Overall everything was great!

D
Des · 1 review · Experienced 2024-02-07 ·

The first time homes buyers course was…

The first time homes buyers course was very informative and straight forward. I had the pleasure of speaking with Denys Rivera throughout the process. He was very helpful and provided good service. I would definitely recommend this course.

R
Rhoda Addam · 4 reviews · Experienced 2023-12-02 ·

This company is everything you need.

This company is everything you need. I recommend them for financial advice and construction. Amazing , impressive groups

A
Amanda Cheyney · 1 review · Experienced 2023-12-06 ·

HPP Cares great guidance for ADU

HPP Cares was instrumental in guiding me through the ADU process including accessing the Cal HFA grant. I attended many webinars and gained access to advisors that helped set me up for success. We passed our final inspection this week, on time, on budget, compliant and ready to start generating rental income. They genuinely care about client success.

A
Andrew K. Kay · 3 reviews · Experienced 2023-10-05 ·

Grant Funding and processing.

I would like to take a moment to point out the efforts made by Genesis Rivera. She has been extremely helpful and always available to answer any questions without hesitation. Funding request have been much easier and moving our project forward seamlessly. The communication from Genesis is remarkable and I'm truly thankful that she has made our dreams come true. Thank you everyone at HPP Cares.

L
Lee Moore · 1 review · Experienced 2022-12-30 ·

HPP Does Care!

HPP does care! I received a call from Katherine today from HPPCares who thoroughly addressed my questions about how the program works and how Grants are being awarded. HPPCares is a sound, reputable organization focused on the housing needs of the community.

Reply from HPP Cares2023-09-15

Response to Your Concern Regarding CALHFA ADU Grant Funding Dear Mr Lee, I hope this message finds you well. I appreciate your feedback and concerns regarding the communication and availability of CALHFA ADU Grant funding through HPP Cares. I would like to address your points and provide clarification on our approach to disseminating information regarding the grant. Firstly, I understand your disappointment in not being notified or contacted when the funds for the ADU grant were replenished. We apologize for any inconvenience this may have caused you. Your feedback is valuable to us, and we take the concerns of our clients very seriously. I would like to clarify that HPP Cares is committed to providing accurate and reliable information to our clients. However, the CALHFA ADU Grant program has experienced fluctuations and changes in funding availability in recent times, which has made it challenging to provide timely updates. We believe in ensuring that the information we share is accurate and up-to-date, which is why we have chosen to await official notifications and guidelines directly from CALHFA ADU GRANT representatives. 877.922.5432 As you rightly pointed out, the state's policies regarding this grant program have been subject to change, and we want to avoid disseminating false or misleading details to our clients. CALHFA ADU GRANT is the authoritative source for accurate information regarding the grant's status and guidelines. Therefore, we encourage you to contact CALHFA directly if you seek confirmation or more specific details regarding the grant. Please rest assured that we are actively monitoring the situation and will promptly share any official updates and guidance from CALHFA ADU GRANT as soon as they become available. We appreciate your understanding and patience during this time of uncertainty. If you have any further questions or concerns, please feel free to reach out to us directly. Your satisfaction is important to us, and we are here to assist you in any way we can. Thank you for your understanding and for being a valued member of our community.

R
Rob L. · 3 reviews · Experienced 2023-08-28 ·

HPP Really Does Care!

Katherine, Brittany and the entire HPPCares Team have been patient, supportive and informative throughout the process. The webinars are excellent as is the follow-up. Our questions are answered quickly or the very next day. A truly excellent not-for-profit serving a worthwhile cause and public. Thank you!

R
Ripsime C. · 1 review · Experienced 2023-06-21 ·

Jasmin Catbagan ...most caring customer service provider

Jasmin Catbagan could not have been more professional, caring and thorough in helping me with my paperwork. She not only emailed me the documents, she wrote step by step instructions AND stayed on the phone with me to go through each and every document to make sure I understood how to fill out the forms. I am so blessed to be working with Jasmin to make this process efficient and effortless.

P
Priscilla Valencia · 1 review · Experienced 2023-06-05 ·

William was by far the best

William was by far the best. He was extremely professional, efficient and understanding. He was committed to helping us save our home and thanks to him, his skills and effort we are now able to keep our home. More people like him are need it and I was beyond impressed with his work ethic. I highly recommend him, trust me, he knows the process inside and out.

c
cause effect · 2 reviews · Experienced 2023-06-02 ·

Outstanding DIANA CHAN at HPP…

Working with DIANA CHAN at HPP CARES has been an absolute pleasure and positive experience. I rely heavily on Ms. Chan for thorough and accurate information regarding my project, and she always expeditiously and accurately delivers with a bright, conscientious, and warm attitude. Diana Chan is clearly an asset to her employer, and I hope she is recognized and rewarded for her hard work and dedication.

R
Ranjan Dedhia · 3 reviews · Experienced 2023-05-20 ·

Miss Katherine Peoples is excellent and…

Miss Katherine Peoples is excellent and knowledgeable. Our account manager changed hands thrice since December 2022, and we now have Denys Rivera. He is always prompt and responsive when we have any questions. He was very attentive, helpful, and patient with us and answered all of our questions that arose throughout the process. We are so grateful to him and to HPP Cares! Genesis Rivera has been very supportive and pushed paperwork through with excellent efficiency.

C
Charlotte Carswell · 1 review · Experienced 2023-05-18 ·

Good morning HPP CARES,Gabriela…

Good morning HPP CARES,Gabriela Sandoval is helping me with my paperwork & documents from Ca Mortgage relief so I can avoid foreclosure on my home. I am a widow and a senior and this program is crucial for people like me. Thank you.

W
Wendy Garcia · 3 reviews · Experienced 2023-05-16 ·

They answered all my questions promptly…

They answered all my questions promptly and helped me every step of the way.

R
Roshan I · 1 review · Experienced 2023-05-01 ·

Great service helping with ADU grand

A
Araceli Maloney · 5 reviews · Experienced 2023-03-02 ·

Nancy was very helpful and helped me…

Nancy was very helpful and helped me understand the process step by step.

B
Bita Khalvati · 1 review · Experienced 2022-11-18 ·

Gabriela Sandoval Is amazing!

Recently I worked with Gabriela Sandoval. She was amazing, very kind, caring and extremely helpful. She was able to stop the foreclosure of my house. I am so grateful for this program and specially for people like Gabriela who cares and has the abilities to make a huge difference in people’s life.

F
Felice Hickerson · 3 reviews · Experienced 2023-05-09 ·

The entire team at HPP Cares is…

The entire team at HPP Cares is amazing. Diana Chan is so helpful and kind. She is knowledgeable and does what she says she will do!! Brittany, my account manager is also an outstanding professional, smart and can definitely be counted on! I'm blessed to have had the opportunity to get the grant and I couldn't be happier that I chose to go through HPP Cares.

M
Mirtha · 1 review · Experienced 2023-05-04 ·

Omar C

Omar C. has been great as my account manager. He is patient, informative, and responsive. My calls kept dropping and he called me back even on his own personal cell to make sure I had my questions answered. Thank You! I look forward to continue to work with him with building my ADU

D
Denise Wilson · 2 reviews · Experienced 2023-05-04 ·

Thank you Omar!

Omar is extremely helpful, patient and kind. Each time I speak with him, he does more than just answer my questions, he gives me additional information that helps me understand this whole escrow/invoicing/building process. Today, he also offered some encouraging words, knowing that construction can be stressful but will eventually be rewarding. He's done all of this, even though he's not my account manager. Omar is an amazing rep for an amazing organization. Thank you for all of your help Omar!