HealthSource Medical Associates (hsourcemed.com) has a 5.0 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher; 55 of them were added in the last 12 months. Last updated 2026-08-10.
As great service and doctors are extremely thoughtful and helpful. Great customer service!
Thank you for sharing your experience with us, Lainey! We're happy to hear everything went smoothly for you.
Great bedside manner. Awesome response times. Highly recommended.
We appreciate you taking the time to leave this review, Misty! It means a lot to our team that you had a great experience.
My intake with Dr Sartin went well and it was necessary, I was able to get my forms filled out for continous leave due. Was able to get quick responses with questions through the portal and get needed prescriptions.
Thank you for your kind words, Justy! We’re glad you had a positive experience and truly appreciate your support.
I was in a dire mental state when I recognised the necessity of taking time off work to recuperate. My local healthcare system is overwhelmed, and obtaining an appointment takes months; I would still be risking the chance of encountering a provider who comprehends my concerns and endorses my need for leave. HealthSource Medical alleviated all of my frustrations and the anxiety I experienced due to what appeared to be a hopeless situation. I had the privilege of meeting Dr. Sally Sartin, who was attentive and compassionate towards my needs. She validated my FMLA/STD documentation, resulting in approval for both. This has significantly alleviated my burden and enhanced my mental well-being throughout the process. I have not yet requested recertifications or updates for my STD claim, but I am confident that she will adequately address any needs I may have, potentially involving a minor follow-up appointment fee. I can confirm that this service is entirely legitimate. My sole recommendation is to endeavour to minimise their discomfort as they do yours. Be meticulous in responding to intake enquiries regarding your condition(s), including a comprehensive enumeration of symptoms and their severity, as well as the impact on your job performance, among other factors. If you register a payment method, anticipate automatic charges for the outstanding service cost following your appointment.
We appreciate your thoughtful review, Joseph and are happy to hear you felt supported. We’re honored to be part of your healthcare journey!
Everyone was so helpful, compassionate and professional. Dr.Sally Sartin was wonderful and professional. So kind!
We’re glad to hear you had a smooth and positive experience with our team, Sharon. Thank you so much for sharing!
My primary care physician approved my disability leave but was slow to complete the required paperwork, and when it was completed, it lacked sufficient detail. As a result, I sought assistance from Dr. Sartin, who provided immediate and invaluable support. Dr. Sartin and his team are highly knowledgeable about the specific terminology and documentation required for claims approval. Dr. Sartin has assisted me with my Short-Term Disability paperwork, FMLA, ADA accommodations, and Washington Paid Family and Medical Leave. Without the support of Dr. Sartin and his team, I would likely have given up. I cannot adequately express how beneficial this service has been for me. In addition to their expertise, their understanding and personable approach made an incredibly difficult process much more manageable. I am deeply grateful for this service.
We’re pleased to know you had a positive visit and felt well supported, Maya! Our goal is to ensure that every patient receives the proper care and attention they deserve, and we're glad to know we met your expectations. Wishing you a blessed journey!
I was impatient, and stress everyone out but the entire team was constantly professional and courteous.
Thank you for sharing your experience with others, Bobbie! We appreciate you placing your trust in our medical team. Wishing you a blessed journey!
Highly recommend Dr. Aaron Sartin and his team. He was thoughtful, patient, and took the time to truly listen and provide clear, helpful guidance that made me feel confident moving forward. Communication was excellent, and all documentation was completed accurately and on time. The team is extremely responsive through the portal, and the entire process was seamless and efficient.
We’re grateful for your feedback and are glad to hear you had a positive experience with our team. Thank you so much for sharing!
I am extremely grateful to Dr. Sartin for the care and support he provided during a very stressful time. I came to him later than I should have after realizing I needed more comprehensive documentation to support my medical leave. Despite the short timeline, he was thorough, professional, and incredibly responsive, providing detailed documentation with a fast turnaround. What I appreciated most was his calm, nonjudgmental approach. He helped me address the situation without making it feel overwhelming, even though the timing was entirely my own oversight. In addition, he took the time to properly evaluate my ongoing depression and anxiety and prescribed medication to support my treatment. I highly recommend HealthSource and Dr. Sartin. I only wish I had found their practice sooner.
Thank you for your kind words and support, Kimberly. It’s always our goal to provide timely, compassionate care. Wishing you a blessed journey!
Great service FAST AND RELIABLE ALSO Reasonable Pricing! MRS.Satrin was amazing will highly recommend for other to use if IN Need of a doctors NotE or HELP WITH LONG TERM OR SHORT TERM DISABILITY FORM OR LETTER GO TO THIS PLACE HANDS DOWN
We truly appreciate your positive feedback, Mimi. It means a lot to our team to know you felt supported and cared for. Thank you for trusting us with your care!
Dr. Sartin and his team are Excellent !!!. Dr. Sartin is extremely knowledgeable, kind , and goes above and beyond to assist with FMLA+STD needs . He made a very recent and difficult loss , manageable. Thank you.
Thank you so much for your kind words Felicia! We’re really glad we could help and appreciate you taking the time to share your experience.
I had a custom note with Dr. Sally Sartin for my work and the call had a glitch. Naturally, I had a bit of meltdown due to stress from other issues going on. Out of the kindness of her heart, agreed to meet with me the following day even though her next available appointment was well into the new year. My meltdown faded away and it was just an absolutely wonderful experience. I felt very thankful and relieved. The staff in setting this meet also was very kind and understanding. Doing everything to accommodate me. I appreciate this and it was something I need to make note of. Above and beyond. Thank you.
Thank you for your kind words Emma! We’re glad you had a positive experience and appreciate your trust in our team! Wishing you a blessed journey!
What an amazing practice. Dr. Aaron Sartin is amazing as well as his team. The communication is fantastic, the best service I’ve ever gotten. And one of the best experiences I’ve ever had medically. Dr Sartin and his team have been the biggest blessing I received this year.
Thank you for your kind feedback Deane! We’re glad our team could provide you with timely and compassionate care. Your trust means a lot to us. Happy Holidays!
A little over a month ago, I fell and severely injured my back. After weeks of getting the run around and 0 returned calls from my PCP, I tried this FMLA service, and within minutes my situation was handled. Dr. Sartin is the best. I recommend this service to anyone who needs fmla.
Thank you so much for sharing your experience with others, Chris! We are thrilled to hear that we met your expectations and that we were able to provide you with the care during your time of need. Happy Holidays!!
I've wrote a review before, but I feel the need to follow up and reaffirm that these people are wonderful. I would have lost my job due to sudden mental health issues I was facing, but the Sartin's have been nothing short of a miracle for me. I don't know what I would have done, or where I'd be without them.
Thank you so much for your kind words Terence! We’re glad to have been able to support you and truly appreciate you taking the time to share your experience. Wishing you a blessed journey! Happy Holidays!
Dr Sartin was awesome. He was able to help with treatment options for my ongoing conditions and is extremely responsive and honest.
Thank you so much for your kind words Will! We’re grateful you chose us, and we’re always here whenever you need support. Thanks for sharing!
My experience was great with Dr. Sartin. He went above and beyond to help me with my FMLA+short term disability needs and not only that but was informative with giving info to help me out with other things I am going through. He actually is better than any other Dr I have met/seen via telehealth and I will continue to see him. I wish he was my PCP in person.
Your support means a lot to us, Nicole! Thank you for trusting our team with your care and for sharing your experience with others!
Doctor Aaron was super nice and listened. His staff was helpful and speedy. They answered all my questions in a timely manner. I couldn’t have been happier with any of it.
We truly appreciate your feedback, Tracy and are happy to know you felt well cared for. Wishing you a blessed journey!
I’m facing a crisis in my life that I have never experienced and Dr. Sartin and the team have been an absolute lifeline, and God sent. Cannot express how grateful my family and I are for their services. The process was extremely simple with very quick responses. The flat rate to get everything done makes all the difference. They are kind and compassionate with a deep understanding of what we were going through. Highly recommended and thank goodness this service is available to people like us that insurance had lapsed in the worst possible time. Thank you Dr. Sartin and team! 🙏
Thank you so much for your kind words, Jennifer — we’re glad you had a great experience with our team! Your trust in our team means everything to us. Thank you so much for sharing!
From a diligent, attentive team to the actual video call with Dr. Sartin, the entire experience was seamless and calming. I was nervous about telehealth and faced a tight FMLA/STD deadline from the company that handles leave for my employer. Their quick responses, well within 1–2 hours on operating days, answered my endless questions, easing my stress. Dr. Sartin was both compassionate and professional, thoroughly reviewing my symptoms and certifying my leave efficiently. The process was fast, supportive, and reliable. I’d highly recommend them to anyone needing medical documentation for leave claims, especially if you've had bad experiences with other providers in person or have trouble finding an appointment quickly.
We’re so grateful for your kind review Matej! Knowing we made a difference for you means everything to our team. Wishing you continued health and a blessed journey!
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