I really wish I could give 0 stars as…
I really wish I could give 0 stars as that’s what they deserve, very poor quality product (Chinese)my advice would be avoid as you are just wasting your money if you buy from this company.
About Htzsafe
Data updated- Website
- htzsafe.com
- Category
- Vehicles & Transportation
- Location
- China
- Status
- Unclaimed
- Replies to negative
- 0% (0/2)
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Is Htzsafe legit?
Htzsafe (htzsafe.com) has a 1.0 out of 5 rating on OK.one, based on 2 user reviews collected here. It is listed under Vehicles & Transportation and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-25.
What people say
Warning about htzsafe.com
I bought a security pack from htzsafe. It arrived with parts and a sensor missing. htzsafe accused me of lying, that their warehouse had assured them everything was sent; thing is, they don't have a UK warehouse, they are a Chinese company and use a UK mailing fulfillment company. Now, htzsafe responded as above within seconds, which means they are the liars, not least as they could not have got a response that quickly. They said the package should weigh 999g, but the postage label states 700g (of course, this is the declared up to postage rate, not the actual rate). So then they changed their claim, that three complete sensors and receiver weigh, of course, 700g and that proves I am a liar! What about the packaging / box weight? Even though they stated sensor and receiver weights individually, which came to 700g, they forgot to include / factor in the box / packaging weight! So, then, of course they claimed it included the packaging weight! It does not, if you look for the product on Amazon, the system / components weight excluding packaging is stated as 690g; the packaging, even if the declared shipping weight of 700g was accurate (it is not, they are cheating Royal Mail), 10g is not enough for the box and packaging, duh! What I received and am sending back weighs 405g including packaging. htzsafe are terrible; bad attitude, bad service. Bottom line, they refused to send me the missing parts, so I had to go the return for refund legal route. Now, ask yourself this; do you want to do business with a Chinese company that does not honour its UK legal responsibilities and calls their customers (who do not get what they paid for) "liars". Why would I lie? I only wanted the missing sensor and two missing sensor backs / mounts; what could I do without them? I can not mount them and they are hardly weatherproof without the backs. Htzsafe do NOT offer back up in the UK, they will accuse you of lying if there is a problem. Plenty of other better companies to buy from. PS The return label for Htzsafe is for success winner trading ltd; there is no such company registered with companies house and the address they give is an empty warehouse in Tamworth; be warned.
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