Incredible after sales service
Incredible after sales service. Amelia could not have been more helpful and understanding. Great product as well ! Thank you !
Hydrohbottle (hydrohbottle.com) has a 4.7 out of 5 rating on OK.one, based on 70 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 75% of negative reviews. Last updated 2026-08-10.
Incredible after sales service. Amelia could not have been more helpful and understanding. Great product as well ! Thank you !
While this product did not work for me, I was very pleased with the customer service and quick response given in having to return the product.
Love the water bottle but the customer service is absolutely top notch. I plan to do business with company for a long while
When I lost my charging cable I looked on the website to purchase a replacement. Having been unable to find one I contacted customer services. I was sent a couple of links to try but either I'm too blonde or they were broken links! I sent an email asking for help and promptly received a new cable in the post. Well done guys. First class assistance!
Great customer service! Prompt, friendly, professional.
I am amazed at how quickly I received a response to my questions after I received my order. Customer service responded with a complete explanation and I am so grateful as I now understand how the bottle works. Thank you so much.
I had ordered my Hydrohbottle some time back and had no problems with the shipping of the Bottle but recently my Bottle started acting up so I contacted customer service and explained what I was experiencing and customer service took care of me in short order. I received my new Hydrohbottle and it's working great. Thank you Hydrohbottle for your prompt and responsive service.
I'm realy happy with the service I recieved.they dealt with my problem straight away and the customer service is 100% .my replacement order was out for delivery next day Couldn't fault the company.would recommend to anyone .
I had the best customer service I've ever had from any company when my bottle broke and the company replaced it. Thank you so much. I love this product so much and their caring response 💖
I’m 90 years old and have been using Hydrohbottle products for several months now. The benefits of hydrogenated water were great. Within two weeks my range of motion in my neck was noticeable and the pain was significantly reduced. I sleep better and have more energy. Recently I had a problem with one of my bottles charging, now l’m worried about their customer service. Absolutely not necessary, I contacted them and they immediately responded and told me what to do to attempt to fix it. When it didn’t work they didn’t hesitate to replace the malfunctioning bottle. I not only recommend the benefits of hydrogenated water; but l more highly recommend Hydrobottle. Phil B.
They replaced the bottle that cracked and that was good of them! Great company and great product! I use this everyday and whenever I drink water I use this product!
I have found Hydroh customers services extremely quick, efficient, friendly and very professional. I enthusiastically recommend them, they are wonderful !!!
I ordered two bottles back in February. One of them quit working properly and I reached out to the company for either a refund or replacement. They responded back immediately, and offered to replace the broken unit. Very happy with the customer service and the way that they took care of the issue.
I have purchased several different Hydroh Generators some for my personl use and some for gifts. My wife and I and the people we have gifted a Generator to are all have great experience and results. I highly recommend this product! Customer service has been exceptional!!!!
Loved using the water bottles and were feeling the health benefits. One of our bottles became damaged and I contacted the company for advise. We have just received replacements after sending photos to show the problem. Amazingly great service, many thanks again
I have never enjoyed drinking water until I got this Hydrohbottle. This is the first time I’ve been able to get the water in my system that I need because the water taste better and I seem to drink more.
You stand by your product! Great customer service.
I had received my bottle and had an issue with it! The support team at Hydroh were amazing even though my problem fell short of the guarantee! They still replaced my Hydroh Bottle. Fantastic support team to say the least
I knocked over my water bottle and broke the glass. I checked the website to see if there were replacements for it but not luck. Thankfully, Ameilia sent an entire replacement Hydrohbottle! I am so thankful for the prompt response and great customer service!
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