Hypnozio (hypnozio.com) has a 4.1 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
Y
Yvonne J · 2 reviews · Experienced 2026-08-03 ·
★★★★★
Too many additional offers
Too many additional offers. And why am I asked to review it before even using it!
Reply from Hypnozio2026-08-04
Hello Yvonne,
Thank you for your feedback and for taking the time to leave a review.
We’re sorry to hear that you experienced too many additional offers and were asked to review before having the chance to use the product. Your comments are very helpful, and we will share them with the relevant team so they can be taken into account for future improvements.
If you’d like to share any more details about your experience, please feel free to contact our customer service team at [email protected] so we can look into this further.
Hypnozio Support Team
Hello Jeanne,
Thank you for your review and for sharing your experience with us.
We’re glad to hear that you found it quite easy to purchase. If you have any suggestions on how we could make the experience even better, we would be happy to hear from you at [email protected].
Thank you for choosing Hypnozio.
Hypnozio Support Team
S
Stephen Bennett · 2 reviews · Experienced 2026-08-04 ·
★★★★★
Presentation was great
Presentation was great, but after the initial package proposal, I felt banned by additional offers.
Reply from Hypnozio2026-08-04
Hello Stephen,
Thank you for your feedback and for the 5-star review.
We’re glad to hear you found the presentation great, and we’re sorry to hear that the additional offers after the initial package proposal left you feeling that way. We appreciate you sharing this, as it helps us review how we present our options and improve the overall experience.
If you’d like to discuss this further or share more details, please contact our customer service team at [email protected] so we can look into your case more closely.
Hypnozio Support Team
J
Jillian Little · 4 reviews · Experienced 2026-08-04 ·
★★★★★
It worked!!
Easy app to navigate, like that it counted how many times you'd listened to a session so it was embedded and you didn't move on too soon. It worked!!
Very easy process to cancel subscription, no pressure.
Reply from Hypnozio2026-08-04
Hello Jillian,
Thank you so much for your wonderful feedback and 5-star review! We’re really pleased to hear that you found the app easy to navigate and that the listening counter helped you stay with each session long enough for it to work for you. It’s also great to know you found the subscription cancellation process straightforward and pressure-free.
We truly appreciate you taking the time to share your experience.
Hypnozio Support Team
full fraud, charge money for the subscription you have not confirmed and more over it does not work, have tried for 4 weeks
Upd: I provided all the details and would like to add as the answer from the seller will be - we informed you. The seller is registered in Lithuania, EU, so under the Consumer Rights Directive (2011/83/EU), the seller is required to clearly and unambiguously inform the consumer, at the time the contract is concluded (i.e., at trial sign-up), that the subscription will automatically convert to a paid one, at what frequency, and at what price. No information about frequency and price was given
Reply from Hypnozio2026-08-04
Hello Viktoryia,
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience and understand your concerns regarding the subscription, the charges, and the product not meeting your expectations after several weeks of use.
I appreciate you reaching out, and I sincerely apologize for any inconvenience you have experienced.
I want to let you know that I have received your response on Trustpilot. Please be assured that I will look into your concern as soon as possible. I kindly ask you to check your email for any updates regarding your case.
Thank you for bringing this matter to my attention. I appreciate the opportunity to review your concerns and work toward a resolution.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
E
Edward Birckhead · 3 reviews · Experienced 2026-08-04 ·
★★★★★
I don’t know yet
Reply from Hypnozio2026-08-04
Hello Edward,
Thank you for sharing your feedback and for taking the time to leave us a review.
If you have any questions or if there is anything you are unsure about, our customer service team will be happy to help. You can reach us at [email protected] so we can look into your experience in more detail.
Thank you for giving us a chance.
Hypnozio Support Team
U
UserA · 1 review · Experienced 2026-08-04 ·
★★★★★
To many up-selling attempts
Reply from Hypnozio2026-08-04
Hello,
Thank you for your feedback.
We’re sorry to hear that you felt there were too many up-selling attempts. We appreciate you taking the time to share this, as it helps us review how we present our offers and improve the overall experience.
If you would like to share more details, please contact our customer service team at [email protected] so we can look into this further.
Hypnozio Support Team
What the Hell is happening?? I paid. I just want to start
Reply from Hypnozio2026-08-04
Hello Cabby,
I’m sorry to hear that you’re having trouble getting started after making your payment. I completely understand how frustrating it must be to pay for a service and then not be able to access or begin using it as expected.
We have made our best efforts to reach out to you regarding your concern through Trustpilot, but we have not received a response from you.
If you would still like to discuss your experience or need further assistance, please contact us directly through https://support.hypnozio.com/ so we can privately review your case and work toward a resolution.
When reaching out, please use the subject line: Trustpilot - Hypnozio. Kindly reference your Trustpilot review so we can quickly locate your case and continue assisting you.
Thank you for taking the time to share your feedback. We would appreciate the opportunity to address your concerns whenever you are ready.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
V
Victor Tellez Rodriguez · 1 review · Experienced 2026-08-04 ·
★★★★★
Ir esa great
Reply from Hypnozio2026-08-04
Hello Victor,
Thank you so much for your 5-star review and your kind words, we really appreciate it.
Hypnozio Support Team
R
Richard Hornsey · 5 reviews · Experienced 2026-08-02 ·
★★★★★
SCAM AVOID AVOID AVOID
On 2nd July I bought a 4 week course for £9.99. On 2nd August they took a further payment of £38 to my suprise. When I had a look to see why, it turns out they send you 3 emails AFTER you sign up. The third email which they tactically send an hour later then tells you that by making the payment you are now subscribed. I don't check my emails that often and only noticed this email upon investigation as to why they have taken more money. I complained and all I got was some snooty lady telling me that they cant refund me because it's over their 30 day Policy.. this was on day 31 where I only found out due to money leaving my bank in the first place. They are hoping on creating as much friction as possible hoping that customers just give up but I wont. I will take this to small claims if I have to.
Reply from Hypnozio2026-08-04
Hello Richard,
I’m sorry to hear about your experience with the additional charge and the frustration this has caused. I completely understand how concerning it must have been to see a further £38 payment after initially purchasing the four-week course for £9.99, especially when you were not expecting the additional charge.
I’m also sorry that your previous communication with our team left you feeling that your concerns were not properly heard or addressed. I understand why you would want a clear explanation of what happened and why the payment was taken.
We have made our best efforts to reach out to you regarding your concern through Trustpilot, but we have not received a response from you.
If you would still like to discuss your experience or need further assistance, please contact us directly through https://support.hypnozio.com/ so we can privately review your case and work toward a resolution.
When reaching out, please use the subject line: Trustpilot - Hypnozio. Kindly reference your Trustpilot review so we can quickly locate your case and continue assisting you.
Thank you for taking the time to share your feedback. We would appreciate the opportunity to address your concerns whenever you are ready.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Hello Landon,
Thank you so much for your 5-star review and for sharing that you had an overall very enjoyable experience.
We truly appreciate your feedback and your support.
Hypnozio Support Team
S
Sherry · 3 reviews · Experienced 2026-08-04 ·
★★★★★
Well explained and user-friendly
Reply from Hypnozio2026-08-04
Hello Sherry,
Thank you for your review and for the 4 stars.
We’re glad to hear you found Hypnozio well explained and user-friendly. Your feedback is very important to us as we continue to improve our service.
If you ever have any questions or need assistance, you can always reach our customer service team at [email protected].
Hypnozio Support Team
M
Mark Kristic · 2 reviews · Experienced 2026-08-04 ·
★★★★★
I purchased a short term plan without…
I purchased a short term plan without any mention about subscription.
They changed me after 3 months and immediately reached out to them but to no avail. They just cancelled the subscription and didn’t refund the 12 month plan.
PURE SCAM.
I had sent already submitted two request, later I received an email about cancellation of the subscription but not a refund. The amount paid was taken and they informed me that I have access for the next 12 months, so the gave 0 ef’s on my requests.
Now the act as if they didn’t know anything and request my email and the some ID after I left this review.
Just FYI, I submitted both requests from my account, while logged in, and provided my account ID.
And still no refund, the support reached out again after leaving the initial review only to tell me that the subscription was cancelled again and no refund again.
I didn’t even use the initial trial plan because it was not delivering any value.
Now I received an email offering me a partial refund with the mention “ While our standard policy does not allow refunds for digital content that has been available for use, I truly want to find a fair resolution for you.”
WTF!!! They stripped the money away yesterday and there is the whole year left!!!
BE CAREFUL BECAUSE THEY DO NOT DO REFUNDS AS THEY MENTIONED IN THE MESSAGE I RECEIVED.
Do not use your credit card because if you get “accidentally” charged m forget about your money.
I am living in the EU and they are handling against the law!
Reply from Hypnozio2026-08-04
Hello Mark,
Thank you for taking the time to share your feedback. I appreciate you reaching out, and I sincerely apologize for the inconvenience and frustration you have experienced regarding your subscription and refund request.
I want to inform you that I have received your response on Trustpilot. Please be assured that I will look into your concern as soon as possible and review the details of your case carefully.
I kindly ask you to check your email for any updates from me regarding your request. I appreciate your patience while I look into this matter and work toward understanding what happened.
Thank you for giving me the opportunity to review your concerns.
Have a great day!
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
The audios are all the same and they keep charging the suscription even if you have cancel it. Don't put your credit card, I will have to cancel my credit card in order to stop the payment
Reply from Hypnozio2026-08-04
Hello Giancarlo,
Thank you for taking the time to share your feedback. I appreciate you reaching out, and I sincerely apologize for the inconvenience and frustration you have experienced regarding your subscription and billing concerns.
I want to inform you that I have received your response on Trustpilot. Please be assured that I will look into your concern as soon as possible and review the details of your account to better understand what happened.
I kindly ask you to check your email for any updates from me regarding your case. I appreciate your patience and the opportunity to address your concerns.
Have a great day!
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
j
james northcutt · 3 reviews · Experienced 2026-08-04 ·
★★★★★
Very relaxing and soothing
Very relaxing and soothing. Actually feel a sleep to it.
Reply from Hypnozio2026-08-04
Hello James,
Thank you so much for your 5-star review and for sharing your experience. We’re really glad to hear you found the session very relaxing and soothing, and that it helped you fall asleep.
Your feedback means a lot to us and helps us keep improving our content.
Hypnozio Support Team
P
Peggy · 1 review · Experienced 2026-08-04 ·
★★★★★
Was easy to listen to
Was easy to listen to; really relaxed me
Reply from Hypnozio2026-08-04
Hello Peggy,
Thank you so much for your wonderful review and 5-star rating.
We’re really glad to hear that you found it easy to listen to and that it helped you relax. Your feedback means a lot to us.
Hypnozio Support Team
j
jay.mac · 2 reviews · Experienced 2026-08-04 ·
★★★★★
I have not been able to use the resource in order to rate it properly.
I have not had the opportunity to try the app before answering this question! Please allow time!
Reply from Hypnozio2026-08-04
Hello Jay,
Thank you for sharing your feedback. I completely understand that you haven’t had the opportunity to use the app yet and therefore don’t feel you have enough experience to rate it properly. I’m sorry if you felt rushed to provide feedback before having enough time to explore the resource.
I appreciate you bringing this to my attention, and I hope you’ll have the opportunity to try the app and form an informed opinion based on your experience.
We have made our best efforts to reach out to you regarding your concern through Trustpilot, but we have not received a response from you.
If you would still like to discuss your experience or need further assistance, please contact us directly through https://support.hypnozio.com/ so we can privately review your case and work toward a resolution.
When reaching out, please use the subject line: Trustpilot - Hypnozio. Kindly reference your Trustpilot review so we can quickly locate your case and continue assisting you.
Thank you for taking the time to share your feedback. We would appreciate the opportunity to address your concerns whenever you are ready.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
J
Johnny · 1 review · Experienced 2026-08-04 ·
★★★★★
Let’s get started
Reply from Hypnozio2026-08-04
Hello Johnny,
Thank you so much for your 5-star review and for choosing Hypnozio.
We’re glad to have you with us and look forward to supporting you on your journey. If you ever have any questions or need assistance, you can always contact our customer service team at [email protected].
Hypnozio Support Team
L
Lynn Jones · 5 reviews · Experienced 2026-08-04 ·
★★★★★
I'm not completely relaxing so I'm not…
I'm not completely relaxing so I'm not sure if the messages are being planted. I'm not ready to give up yet though.
Reply from Hypnozio2026-08-04
Hello Lynn,
Thank you for sharing your honest feedback. I understand that it can be difficult to fully relax and feel confident in the experience, especially when you’re unsure whether the messages are having the intended effect. I appreciate that you’re willing to continue giving it a chance, and I hope you’ll find the experience more comfortable and beneficial as you progress.
We have made our best efforts to reach out to you regarding your concern through Trustpilot, but we have not received a response from you.
If you would still like to discuss your experience or need further assistance, please contact us directly through https://support.hypnozio.com/ so we can privately review your case and work toward a resolution.
When reaching out, please use the subject line: Trustpilot - Hypnozio. Kindly reference your Trustpilot review so we can quickly locate your case and continue assisting you.
Thank you for taking the time to share your feedback. We would appreciate the opportunity to address your concerns whenever you are ready.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
c
customer · 3 reviews · Experienced 2026-08-04 ·
★★★★★
Let you know if it works
Reply from Hypnozio2026-08-04
Hello,
Thank you for your review and for sharing your experience with Hypnozio.
If you have any questions or need assistance while using our service, our customer service team will be happy to help. You can reach us at [email protected].
Thank you for choosing Hypnozio.
Hypnozio Support Team
