Hypnozio (hypnozio.com) has a 4.1 out of 5 rating on OK.one, based on 281 user reviews collected here. It is listed under Health & Medical and its reputation is good. 80% of reviews are 4 stars or higher and 8% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
I enjoyed the session and the focus on connection to the body. I did not like that it sounded like the voice was swallowing throughout and also that there was no way to restart if you get interrupted or need to reset.
Reply from Hypnozio2026-08-01
Hello Christina,
Thank you for taking the time to share your feedback with us.
We’re glad to hear you enjoyed the session and the focus on body connection. We also appreciate you letting us know about your experience with the voice audio and the difficulty restarting after an interruption. Feedback like yours is very valuable and helps us improve the experience for everyone.
If you’d like to share any additional details or have further suggestions, please feel free to contact our customer service team at [email protected].
Hypnozio Support Team
The shopping experience was easy to navigate. I'm not interested in buying anything additional. That part of the shopping always annoys me.
Reply from Hypnozio2026-08-01
Hello Wendy,
Thank you for your review and for sharing your experience with us.
We’re glad to hear that you found the shopping experience easy to navigate, and we appreciate your feedback about the additional offers. We understand that this part of the process can be frustrating, and we will make sure your comments are shared with the relevant team for review.
If you have any further feedback or need assistance, you can contact our customer service team at [email protected].
Hypnozio Support Team
I like how each product was described in full with the benefits that can be expected. No hidden fees or costs, just up-front pricing. I've done hypnosis with a therapist and, much like the ad with the woman paying thousands for glp-1, I can do the same with Hypnozio at a much lower cost with no in-person meetings.
Reply from Hypnozio2026-08-01
Hello Lupe,
Thank you so much for your wonderful 5-star review and for sharing your experience. We’re really glad to hear that you appreciate the clear product descriptions, transparent pricing, and the value Hypnozio offers compared to in-person sessions.
Your feedback means a lot to us. If you ever have any questions or need support, you’re always welcome to reach out to our customer service team at [email protected].
Hypnozio Support Team
Too much upselling after initial payment. Would never have purchased this knowing that. Would like a refund.
Reply from Hypnozio2026-07-31
Hello TerLyn,
Thank you for sharing your feedback, and I’m sorry to hear about your experience with the upselling after your initial payment. We understand how frustrating this can feel, especially if it wasn’t what you expected when you first made your purchase.
Your comments are very important to us and will be passed along to the relevant team so we can review how these offers are presented and improve the clarity of our process.
For assistance with your request and to review your specific case in detail, please contact our customer service team at [email protected] so they can look into this directly with you.
Kind regards,
Hypnozio Support Team
I tried the app for 12 weeks. It has merit but I chose not to continue as it’s not for me. Cancellation was easy but make sure that you save your order number when you sign up. It just makes the communication so much easier.
Reply from Hypnozio2026-07-31
Hello Gordon,
Thank you for taking the time to share your experience and for giving us 4 stars.
We’re glad to hear that cancellation was easy and appreciate your constructive feedback. It’s very helpful that you mentioned keeping the order number, as this indeed makes communication smoother for everyone.
If you ever decide to give Hypnozio another try or have any questions, you’re always welcome to reach out to our customer service team at [email protected].
Thank you again for trying Hypnozio and for helping us improve.
Hypnozio Support Team
This company is a total scam, don't get fooled like I did. I purchased what I thought was a 12 weeks plan and there was no mention that it was a subscription. £18.99 wasn't much, I thought. I didn't even set up my account or accessed the content, forgot I even bought this plan until they charged £99.99. I contacted Hypnozio immediately asking to cancel but they said the charge was correct and they wouldn't refund anything. PayPal was on their side too. Please share you experience to make other people aware
Reply from Hypnozio2026-07-31
Hello,
Thank you for taking the time to share your feedback. I'm sorry to hear about your experience with the subscription and the concerns you had regarding the renewal charge. I understand how frustrating it can be when there is confusion about billing, especially when you did not intend to continue with the service.
I appreciate you reaching out, and I apologize for the inconvenience you’ve experienced.
I want to let you know that I’ve received your response on Trustpilot, and I’ll look into your concern as soon as possible. Please be assured that I will review the details of your case carefully. I kindly ask that you check your email for any updates, as I will be in touch to assist you further.
Thank you for bringing this matter to my attention. I appreciate the opportunity to look into your concerns and work toward a resolution.
Have a great day!
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
I m enjoying the nightly listening. So far Ive used the sleep help and the overeating sessions. Im sleeping 5-6 hours and have gone from 282.5# to 274#.. its been 2.5 weeks. So far so good.
Reply from Hypnozio2026-07-30
Hello Barb,
Thank you so much for sharing your experience and for your 4-star review.
We’re really glad to hear that you’re enjoying the nightly listening and that you’re already noticing positive changes with your sleep and weight in just a couple of weeks. That’s wonderful progress.
If you ever have questions, feedback, or need any assistance with the sessions, you’re very welcome to contact our customer service team at [email protected] so we can support you further.
Hypnozio Support Team
I just wanted the program. It was tedious going through the special order
Reply from Hypnozio2026-07-30
Hello Wyndye,
Thank you for taking the time to share your feedback. I'm sorry to hear that the ordering process felt tedious and that it did not meet your expectations.
I understand that you were looking for a simple and straightforward way to access the program, and I appreciate you sharing your experience. Your feedback is valuable and helps us identify areas where we can improve the customer journey.
Thank you again for your comments. I appreciate your input and hope we have the opportunity to provide you with a better experience in the future.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
Ordering was very easy. Information was targeted and clearly communicated. Too many special offers. Time will tell if marketing claims turn into reality.
Reply from Hypnozio2026-07-30
Hello Mary,
Thank you for your review and for sharing your experience.
We are glad to hear that you found the ordering process easy and the information clear. We also appreciate your honest feedback about the number of special offers and your caution regarding the marketing claims.
Rest assured, we take your comments seriously and are continuously working to ensure our communication and offers feel balanced and helpful. If you have any further questions or concerns as you try the product, please feel free to contact our customer service team at [email protected] so we can assist you personally.
Thank you for choosing Hypnozio.
Hypnozio Support Team
The site is well constructed and easy to use. The options available are clearly stated. I would have liked to explain my circumstances when I chose other or not sure. My challenges are the result of a car wreck. My mobility is limited.
Reply from Hypnozio2026-07-30
Hello Patricia,
Thank you for taking the time to share your feedback and for your kind words about our site being well constructed and easy to use.
We are sorry to hear about your accident and the challenges you are facing with mobility. Your suggestion about being able to better explain your circumstances when choosing “other” or “not sure” is very valuable, and we appreciate you bringing this to our attention.
If you’d like to share more details about your situation or need further assistance, please contact our customer service team at [email protected] so we can review this in more detail.
Thank you again for your review.
Hypnozio Support Team
I didn't like all these other options to choose. Let me start the program first and if I want to add later, then offer me that opportunity.
Reply from Hypnozio2026-07-30
Hello Maria,
Thank you for taking the time to share your feedback. I understand your concern about being presented with additional options before starting the program.
I appreciate you sharing that you would prefer to begin with the program first and have the option to add additional features or offers later if needed. Your feedback is important, and I will make sure it is shared with the appropriate team as we continue looking for ways to improve the overall customer experience.
Thank you again for your honest feedback. I appreciate your input and hope you have a positive experience moving forward.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
All of the add-on pop ups were way too aggressive and irritating. Until I try the initial product, I don't want to buy add-ons. Maybe offer them after the first week or two instead of threatening that if you don't chose it RIGHT NOW the offer will not be offered again.
Reply from Hypnozio2026-07-30
Hello Patti,
Thank you for sharing your honest feedback.
We’re sorry to hear that the add-on pop-ups felt aggressive and irritating. Your experience is very important to us, and we appreciate you taking the time to explain how the timing and tone of the offers affected you.
We will share your comments with our team so they can review how and when these add-ons are presented, as insights like yours help us improve the experience for everyone.
If you’d like to share any additional details, please feel free to contact our customer service team at [email protected].
Hypnozio Support Team
Easy but hated the fact you tried to sell other programs after initial payment.
Reply from Hypnozio2026-07-30
Hello Tobie,
Thank you for sharing your feedback and for your 4-star review.
We’re glad to hear you found the process easy, and we’re sorry that the additional offers after your initial payment felt frustrating. Your experience is important to us, and we appreciate you taking the time to let us know.
If you would like to share more details or have any concerns you want us to look into, please contact our customer service team at [email protected] so we can assist you further.
Hypnozio Support Team
It’s a new beginning for me to get control over what I eat and why. Ian writing weight Food water intake
Looking toward eating 3meals a day rather than grazing all day long
Working towards not overeating and stuffing myself
Not procrastinating by eating
Having and saying positive thoughts
I want to be conscious of what I am doing and why.
How does my creativity or fear of creating influence my eating bad habits.
Let’s begin here and pay attention to
You are worth getting healthy and living without pain
Practice your leg knee and hip movements NOW and OFTEN during the day MOVE!♥️🩷❤️🌹
Reply from Hypnozio2026-07-27
Hello Katie,
Thank you for taking the time to share your thoughtful review and for rating us 4 stars.
It’s inspiring to read about the intentions you’ve set for yourself around mindful eating, movement, and positive self-talk. Becoming more conscious of what you do and why, and connecting your creativity and emotions to your habits, is a powerful step forward.
If you ever have any questions, concerns, or need support with your experience, please feel free to reach out to our customer service team at [email protected] so we can assist you further.
Wishing you continued success on your journey.
Hypnozio Support Team
I installed for a free trial but never accessed or used it. I emailed them within the month as requested on the website to cancel a subscription (there was no button to manage subscriptions) and I've since been charged for a 12 week subscription. I cannot afford this and I didn't use it.
I have emailed asking for this refunded. 😔
They will only refund half! 😡
**The reply below is useless as I've been emailing the support email and even though they recognise I contacted them the same month of the initial trial to cancel they are doubling down on some hidden T&C that they'll charge you even if you cancel your trial! . They charged my card $124 for something I never used, asked to be cancelled and have been charged for 3 months worth. Absolutely avoid this app and company. 😔
Reply from Hypnozio2026-07-26
Hello Emma,
Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I understand your concerns regarding the trial, cancellation request, and the subscription charge. I sincerely apologize for any inconvenience and frustration this situation has caused.
I've received your response on Trustpilot and want to assure you that I'm looking into your concern as soon as possible. Please check your email for any updates, as I'll be reaching out with further information regarding your case.
Thank you for your patience and for giving me the opportunity to address your concerns. I appreciate your feedback and hope to assist you further.
Have a great day!
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
I would give zero if I could. Stay away from this company as you may loose weight but you certainly will loose money. When I signed up I made sure I didn’t sign up to continue. £99.99 has just been taken without notification, agreement, date, amount, not given the option to cancel, an invoice. PLS STAY AWAY FROM THEM
Reply from Hypnozio2026-07-26
Hello Susan,
Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I understand your concerns regarding the unexpected charge and your subscription. I sincerely apologize for the frustration and inconvenience this has caused.
I have made my best efforts to reach out to you regarding your concern through Trustpilot, but I have not received a response from you.
If you would still like to discuss your experience or need further assistance, please contact me directly through https://support.hypnozio.com/ so I can privately review your case and work toward a resolution.
When reaching out, please use the subject line: Trustpilot - Hypnozio. Kindly reference your Trustpilot review so I can quickly locate your case and continue assisting you.
Thank you for taking the time to share your feedback. I would appreciate the opportunity to address your concerns whenever you are ready.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
I didn’t get on with the app, and after 3/4 days cancelled subscription.
Well thought I had……..
today I got a £89.99 charge, I contacted them straight away, and stated my case.
I genuinely thought had cancelled subscription.
Total inflexibility about receiving a refund.
I was literally in tears, cannot afford this payment to be going of account, will receive bank charges.
Just same response again and again.
So if signing up please make sure to CANCEL correctly, as weeks later you will get a nasty surprise, and the company won’t help you at all.
So disappointing, in these times when people are struggling so much.
Reply from Hypnozio2026-07-24
Hello kelly,
Thank you for taking the time to share your feedback. I'm sorry to hear about your experience, and I understand how upsetting and stressful this unexpected charge has been for you. I sincerely apologize for the frustration and inconvenience you've experienced.
I have made my best efforts to reach out to you regarding your concern through Trustpilot, but I have not received a response from you.
If you would still like to discuss your experience or need further assistance, please contact me directly through https://support.hypnozio.com/ so I can privately review your case and work toward a resolution.
When reaching out, please use the subject line: Trustpilot - Hypnozio. Kindly reference your Trustpilot review so I can quickly locate your case and continue assisting you.
Thank you for taking the time to share your feedback. I would appreciate the opportunity to address your concerns whenever you are ready.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
12 week subscription at 81% off. Guaranteed results or money back. Cancellation after 12 weeks and no more payments.
Reply from Hypnozio2026-07-23
Hello Melissa,
We apologize for any inconvenience and confusion regarding the subscription details.
We are investigating the specifics of your case and will get back to you as soon as possible. If you would like to share more information or have any questions in the meantime, please contact our customer service team at [email protected].
Thank you for your patience and for your review.
Hypnozio Support Team
This is my second review because Hypnozio had my last review taken down. This is what I said. I dropped my stars from 2 to 1 because I don't like a company requesting removal of a bad review.
"I was disappointed with my experience. The advertising gave me the impression that the subscription would provide access to the features I was interested in. However, after I paid, I discovered that many of the most useful sections required additional fees.
I don't object to companies offering premium features, but I believe those extra costs should be clearly disclosed before a customer subscribes. Finding out only after paying felt misleading and left me frustrated.
If you're considering this program, be aware that the initial subscription may not include everything you expect, and you could end up paying more than you anticipated."
Reply from Hypnozio2026-07-23
Hello Julie,
Thank you for taking the time to share your feedback. I'm sorry to hear that your experience left you feeling disappointed and that you have concerns about both your review and your experience with our subscription.
I have tried to locate your account using the information provided in your Trustpilot review, but unfortunately, I was unable to find a matching account. Because of this, I'm unable to review the details of your case at this time.
I'd like the opportunity to personally investigate what happened and assist you further. Please contact me directly through https://support.hypnozio.com/ so I can review your case privately. When reaching out, please use the subject line Trustpilot - Hypnozio and include the email address used to place your order, along with any relevant order or transaction details you may have.
To help me locate your feedback more quickly, please also include the link to your Trustpilot review or a screenshot of your review.
Best regards,
Jenna Torres
Hypnozio Customer Care Manager
I thought I had made sure there was no subscription, nothing showed up in my Playstore account. Then got charged without notice a full month before the year was up. I made a complaint and was told I would be refunded 50% as a goodwill gesture because it was "clear" there was a subscription involved (no, no it wasn't)... No refund turned up, no answer to numerous emails. Its basically theft at this point...awful company, awful experience.
Reply from Hypnozio2026-07-22
Hello Katherine,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and the concerns you have raised regarding your subscription, billing, and refund.
We understand how frustrating this situation must have been, and we appreciate you bringing it to our attention. We would like the opportunity to review your case and assist you further.
We have made our best efforts to reach out to you regarding your concern through Trustpilot, but we have not received a response from you.
If you would still like to discuss your experience or need further assistance, please contact us directly through https://support.hynozio.com/ so we can privately review your case and work toward a resolution.
When reaching out, please use the subject line: Trustpilot - Hypnozio. Kindly reference your Trustpilot review so we can quickly locate your case and continue assisting you.
Thank you for taking the time to share your feedback. We would appreciate the opportunity to address your concerns whenever you are ready.
Hypnozio Support Team
