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Business Services

IDville

103 reviews

4.4103 reviews
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About IDville

Data updated
Website
idville.com
Category
Business Services
Location
United States · Grand Rapids
Status
Unclaimed
Last 12 months
1 review
Replies to negative
0% (0/11)
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Is IDville legit?

IDville (idville.com) has a 4.4 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Business Services and its reputation is good. 86% of reviews are 4 stars or higher and 7% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

P
Parts · 2 reviews · Verified · Experienced 2023-01-12 ·

smooth transaction

This was the one of a very few websites who had a stock on what I was looking for. It was a smooth transaction. just wish it offered free shipping. Regardless, I'd buy from them again.

P
Piedmont family practice · 2 reviews · Verified · Experienced 2023-01-17 ·

Easy set up

Easy set up. Works great! Instructions very helpful.

M
M. McGreivey · 2 reviews · Verified · Experienced 2023-01-13 ·

IDville gives excellent customer…

IDville gives excellent customer service. They emailed to confirm the order, shipping and delivery and the products were delivered on time and as described.

R
Robert "Bull" Carmichael · 1 review · Verified · Experienced 2023-01-11 ·

Needed help and got it fast.

I was in need of assistance with taking over this part of the counties responsibility and IDVille was there to help. Great folks and Great service. Thanks.

G
Gannon Wood · 1 review · Verified · Experienced 2023-01-12 ·

Great experience!

Great experience! Kim was awesome with helping us get our system and getting it set up.

J
Jenifer Leprevost · 2 reviews · Verified · Experienced 2023-01-18 ·

Great Customer Service

Great customer service. Email and phone conversations were very helpful. Placed an order and it was in them mail the next day.

L
Lakeisha Smith · 1 review · Verified · Experienced 2023-01-10 ·

Called in to place order...very easy and simple

This was my 2nd time placing a call for an order. The rep was very helpful. She gave me pricing and then a grand total. I did not have the card on my and had to go get it and she offered to hold on while I get the payment method ready. The process of calling to place an order was easier for me than going online to place the order. All she needed was my client number and she was able to add my name to the packages so they would come directly to me. Thank you.

D
Damond Coffey · 1 review · Verified · Experienced 2023-01-18 ·

Awesome

The company and awesome job taking care of my department.

M
Mayela · 1 review · Verified · Experienced 2023-01-16 ·

The team at IDville are GREAT

The team at IDville are GREAT! They have great customer service and ALWAYS make sure you are 100% satisfied with your order.

J
Jamie Hess & Chris Hale · 1 review · Verified · Experienced 2022-12-18 ·

Awesome customer service

Awesome customer service. Able to pull up previous orders to allow us to reorder our most needed/preffered items.

H
Heather Davis · 1 review · Verified · Experienced 2023-01-12 ·

Very easy to talk with and place my…

Very easy to talk with and place my order.

L
L. Blake · 4 reviews · Verified · Experienced 2023-01-12 ·

Exceptional customer Service…

IDville provides excellent customer service. They are very attentive to their customer's needs.

K
KP Human Resources · 2 reviews · Verified · Experienced 2023-01-09 ·

Great customer service

Great customer service. Item in stock and shipped fair quickly

C
Craig Isaac · 1 review · Verified · Experienced 2022-12-13 ·

My initial encounter

My initial encounter with the customer service representative was awesome. She was informative. Solved any problems that I had. She also was informative about the product and our last order.

M
Michelle B · 1 review · Verified · Experienced 2023-01-12 ·

Speed of service and delivery

J
Janea Sharpe · 1 review · Verified · Experienced 2023-01-11 ·

It took less than 24 hours to receive…

It took less than 24 hours to receive the items I ordered.

B
Brandi S. · 1 review · Verified · Experienced 2023-01-10 ·

Quick delivery

Need to purchase ne blank ID cards. Website comparison feature was helpful. Item arrived very quickly.

D
Dagoberto Rendon · 1 review · Verified · Experienced 2023-01-09 ·

Great service

Great experience with knowledgeable techs.

I
IT Manager · 1 review · Verified · Experienced 2022-12-16 ·

Fine Product, Annoying Practices

The product is fine, but I despise that any order placed online will be put on hold until you get on the phone with a rep. If I hit the buy button, what I don't need is to schedule a phone call. I already own three, which is clearly visible in my order history. I don't need to be asked if I forgot to buy replacement toner or cards.

A
Aaron Smith · 1 review · Verified · Experienced 2023-01-05 ·

Super helpful staff

Super helpful staff. Answered all questions. Very knowledgeable.