idyl (idyl.com) has a 4.9 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Very good customer service and super fast shipping (within three days). My necklace sparkles very much. It’s worth the price as one can see the quality!
Thank you so much for your kind words, Silvia. We're delighted to hear that you were happy with our customer service and the quick shipping. It’s wonderful that your necklace sparkles just as you hoped, and we truly appreciate your recognition of the quality. Enjoy wearing it!
Good customer service, and amazing pieces that they stand by. A little overpriced for lab created diamonds but I assume we are paying for the amazing service as well
Thank you for your kind words about our customer service and jewelry. We truly appreciate your feedback regarding pricing and understand your perspective. At Idyl, we strive to balance quality, ethical sourcing, and attentive service in everything we do. Thank you for choosing us and sharing your thoughts!
The quality of their jewelry is great, but the chain on the necklace I bought broke months after the purchase and they exchanged it right away with no issues. 👍👍
Hi Kate, Thank you for sharing your experience! We're glad to hear you're happy with the quality of your jewelry and that our team was able to help you with a quick replacement. Your feedback means a lot, and we're grateful for your support. Enjoy wearing your necklace!
Thank you so much, Efstratia! We’re truly grateful for your enthusiasm and continued support. It means a lot to us that you enjoy your Idyl pieces, and we look forward to being part of your jewelry collection for years to come.
This is the second time i have bought from Idyl, and again, the items and packaging was absolutely beautiful and arrived to me (in the UK) very quickly. I ordered on the 22nd December and the item arrived on Christmas Eve. Idyl have also been acknowledged by Vogue for the quality of their lab grown diamonds. I would still buy again.
Thank you so much, Chloe, for sharing your experience and for coming back to us a second time! We're delighted to hear that your order arrived quickly and in time for Christmas, and that you loved the packaging and jewelry. It means a lot to know our dedication to quality is recognized by both our customers and publications like Vogue. We look forward to welcoming you again in the future!
Best experience
Thank you so much for your kind words, LOLO. We're delighted to hear that you had such a great experience with Idyl. Your feedback means a lot to us and inspires our team to continue providing the best possible service and jewelry.
I received a piece of jewelry from my husband December 2024 (for Christmas), from Idyl. In December 2025, I noticed a diamond missing. I sent one email advising of the issue, pictures and a copy of my husband's receipt, and within hours, I received a return label, and within two weeks, I received a replacement. Beautiful jewelry and wonderful customer service. I definitely recommend this company.
Thank you so much for sharing your experience, Jessica. We're grateful for your kind words about both our jewelry and our customer service. It's wonderful to hear that the replacement process was smooth and timely for you. Your recommendation truly means a lot to us!
I received my idyl earrings for Christmas. I was impressed with the packaging in a grey cloth fold over that has a wrist strap included. The earrings are sparkly. Delightful! I think of them as a little constellation of stars for my ears!
Thank you so much for sharing your experience! We're truly glad to hear you enjoyed the packaging and that the earrings brought a bit of sparkle to your holiday. It’s wonderful to know they remind you of a constellation—what a beautiful way to describe them. We hope they continue to bring joy every time you wear them!
I love this jewelry, they are so beautiful , perfect matching with me. The shipping is very quick.
Thank you so much for your kind words, Andreia. We're delighted to hear that your jewelry matches you perfectly and that you found the shipping quick. Your feedback means a lot to us, and we hope you continue enjoying your Idyl pieces!
Beautifully designed high quality jewelry. Received my order quite fast and it came beautifully packaged.
Thank you so much for your kind words, Sara. We're delighted to hear that you enjoyed the design and quality of your jewelry, and that your order arrived quickly and beautifully packaged. Your feedback means a lot to us!
These Idyl pieces are beautiful. The diamonds sparkle like crazy! The shipping is fast and customer service is great. Can't wait to chose my next items.
Thank you so much for your kind words, Janice. We're delighted to hear that you love the sparkle of your Idyl pieces and had a positive experience with our shipping and customer service. Your enthusiasm means a lot to us, and we look forward to helping you find your next favorite piece!
The delivery was quick. The packaging was nice and the earring is gorgeous.
Thank you so much for your kind feedback, Reka. We're delighted to hear that your earring arrived quickly and that you enjoyed the packaging. It means a lot to us that you find your new piece gorgeous. We hope it brings a special touch to your everyday style!
Idyl's jewellery is amazing. I no longer feel like wearing pieces from other brands. The packaging is exceptional and delivery is super fast. I'm counting down to my birthday so I can treat myself to another Idyl piece.
Thank you so much for your wonderful feedback, Elena. We're delighted to hear how much you love your Idyl jewelry and that our packaging and delivery met your expectations. It means a lot to us that you've chosen Idyl as your go-to brand. We hope your upcoming birthday is fantastic—and we look forward to helping you celebrate with another special piece!
Idyl customer service is excellent, quality of stones is unmatched! Highly recommend!
Thank you so much for your kind words, Jaime. We're delighted to hear that you had a great experience with our customer service and that you're enjoying the quality of our diamonds. Your recommendation means a lot to us!
Thank you so much for your kind words, Tina! We're delighted to hear that you find your Idyl jewelry beautiful. Your feedback means a lot to us and inspires our team every day. Enjoy wearing your new piece!
Best company they have beautiful things a great quality and they’re always answering your questions and mails. They give you great advice and other options. I bought a lot of things from them. And I will buy more…… Thanks for everything Caroline
Thank you so much, Caroline, for your kind words and continued support. We're delighted to know that you've enjoyed both the quality of our jewelry and the service from our team. It's wonderful to hear that our advice and assistance have been helpful to you. We look forward to helping you find more pieces you'll love in the future!
I love every single piece that I buy because are very cool, versatile and sparkling. ✨♥️ I have already some of them but I want more…all of them ☺️
Thank you so much for your kind words, Maria! We're delighted to hear how much you enjoy your Idyl pieces and appreciate that you find them versatile and sparkling. It means a lot to us that you're already building your collection. We look forward to helping you discover even more pieces you'll love!
Truly the sparkliest pieces in my collection. I love my necklace so much I bought the exact same one as a gift for my mom, and idyl really blew her away! The packaging, note and extras are such a nice touch - my mom was so happy when she received them ❤️
Thank you so much for your kind words, Christina! We're delighted to hear that both you and your mom are enjoying your Idyl necklaces. It means a lot to us that the sparkle and thoughtful packaging made such an impression. Your support truly inspires us—thank you for choosing Idyl for such a special gift!
Great customer service. I needed to add something else to my order and they were able to cancel it and send the complete order to me in no time! Any time I have asked for something, they have always delivered! (And the jewelry is quality, too.)
Thank you so much for your kind words, Carolyn. We're delighted to hear that our team could assist you quickly and efficiently with your order, and it means a lot that you've found our service reliable each time you've reached out. We're also glad you're happy with the quality of your jewelry. Your feedback truly motivates us to keep providing the best possible experience for our customers!
Beautiful pieces. Fast shipping. Nice packaging.
Thank you so much for your kind words, Ellen. We’re delighted to hear that you enjoyed the beauty of your jewelry and appreciated our fast shipping and packaging. Your feedback means a lot to us!
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