InCharge Debt Solutions (incharge.org) has a 4.2 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 75% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 91% of negative reviews; 39 of them were added in the last 12 months. Last updated 2026-08-10.
Thank you so much for sharing your feedback! We are so glad to hear it was easy to get the help you needed, that’s what we are here for.
If you ever have any questions, don’t hesitate to reach out!
Sincerely,
InCharge Debt Solutions
A
Ana M Curras · 1 review · Verified · Experienced 2026-06-03 ·
★★★★★
The setup was very easy and they were…
The setup was very easy and they were very professional and explained everything in detail.
Reply from InCharge Debt Solutions2026-06-09
Thank you for sharing your experience, it truly means a lot! We know taking that first step isn’t always easy, so we’re really glad our team could make the process simple and walk you through everything. Please don’t hesitate to reach out if you ever have any questions.
Sincerely,
InCharge Debt Solutions
Thank you for leaving us a review! Staying consistent is such an important part of the journey, and we are glad to be supporting you as you pay down your account. We appreciate you taking the time to share your experience!
Sincerely,
InCharge Debt Solutions
S
Steven · 5 reviews · Verified · Experienced 2026-06-02 ·
★★★★★
In Charge Debt Solutions is Awesome
In Charge Debt Solutions is doing great work. Thank you.
Reply from InCharge Debt Solutions2026-06-09
Thank you so much for your kind words! We’re thrilled to hear you’re happy with our service. Your feedback means a lot to our team, and we appreciate your support.
Sincerely,
InCharge Debt Solutions
D
Deb P · 2 reviews · Verified · Experienced 2026-06-02 ·
★★★★★
As you know
As you know, asking for debt assistance is embarrassing and personally stressful. The staff I have had the pleasure of talking to did everything right when helping me. They were kind, patient and understanding. They never made me feel bad about my bad choices and they got me on a plan that will bring peace to my life. The 2 sites confused me a bit and not sure where to find them but I am so happy I made the decision to call Incharge!!
Reply from InCharge Debt Solutions2026-06-09
Thank you so much for sharing your experience. We understand that reaching out for debt help can feel overwhelming, and we’re truly glad our team was able to make you feel comfortable, supported, and respected throughout the process. It means a lot to hear that our team’s kindness and patience made a difference for you. We’re also happy you found a plan that brings you peace of mind. Thank you for choosing InCharge we’re here for you every step of the way!
Sincerely,
InCharge Debt Solutions
C
Carol A Dodak · 1 review · Verified · Experienced 2026-06-03 ·
★★★★★
easy
I like how easy it is to contact, maintain and make payments.
Reply from InCharge Debt Solutions2026-06-09
Thank you for your feedback! We’re so glad to hear that you’ve found it easy to contact us, stay on track, and make your payments. Making the process simple and stress-free is very important to us, so we truly appreciate you sharing your experience.
Sincerely,
InCharge Debt Solutions
Over all it is a good service. I have have a few issues with your company. Had one of my accounts that was consolidated get took it off the program and wasn’t picked up for several months. And most recently had an account closed, but your company was still making payments to them.
Reply from InCharge Debt Solutions2026-06-02
Thank you for taking the time to leave a review, and more importantly, thank you for taking the time to speak with our team today. We truly appreciate the opportunity to review the account, provide a full update, and go over any concerns you may have.
If there are any additional questions or if anything comes up moving forward, please don’t hesitate to reach out.
Sincerely,
InCharge Debt Solutions
Just the best! Took care of everything immediately!! You can’t go wrong getting the monkey off your back with in charge you are in charge!!
Reply from InCharge Debt Solutions2026-05-22
It truly means a lot to hear that we could take care of everything quickly and help lighten the burden for you. We’re incredibly grateful for the trust you placed in us and for your recommendation. Thank you for allowing us to service you.
Sincerely,
InCharge Debt Solutions
S
Sandra L Jones · 1 review · Verified · Experienced 2026-05-20 ·
★★★★★
They have done what they said they…
They have done what they said they would do and I have no complaints.
Reply from InCharge Debt Solutions2026-05-27
Thank you for your time and leaving us with your feedback! We’re glad to hear everything was handled as promised and that you’ve had a smooth experience with no concerns. We appreciate your trust in us. Thank you for choosing InCharge.
Sincerely,
InCharge Debt Solutions
Customer service great, understanding and make you feel better about situation you're in
Reply from InCharge Debt Solutions2026-05-22
Thank you for your kind feedback! We’re very glad to hear that our team provided understanding and support and helped make the situation feel more manageable. We truly appreciate you taking the time to share your experience.
Sincerely,
InCharge Debt Solutions
InCharge has been a big blessing in my life, giving me freedom and picking my financial decisions more wisely.
Thank you, InCharge!!
Reply from InCharge Debt Solutions2026-05-22
We’re truly grateful for your confidence and the trust you’ve placed in us. We’re honored to have been part of your journey and to hear that our program has made such a meaningful difference in your financial life. We sincerely appreciate you taking the time to share your experience.
Sincerely,
InCharge Debt Solutions
I was explained all the details felt comfortable talking to the agent the payment is lower the other debt consolidation vompanerñ
Reply from InCharge Debt Solutions2026-05-22
Thank you for leaving us a review! We’re glad to hear that everything was clearly explained and that you felt comfortable throughout the process, that’s very important to us. We appreciate you taking the time to share your experience and are happy we could help you find a solution that works for your needs.
Sincerely,
InCharge Debt Solutions
Thank you for taking the time to leave a review of our organization. We’re glad to hear that you had a great experience with our services and found our team helpful. Should you have any additional questions or need further assistance, please don’t hesitate to reach out.
Sincerely,
InCharge Debt Solutions
Working with this company has made my life a lot easier dealing with my credit card debt and becoming debt free with easy payments and low rates
Reply from InCharge Debt Solutions2026-04-24
Thank you for leaving us with you feedback! It’s wonderful to hear that our program has helped make managing your credit card debt easier to handle. We appreciate you sharing your experience and are glad to be part of your journey toward becoming debt‑free.
Sincerely,
InCharge Debt Solutions
I have been able to always get great service. Every question I had got answered and made me feel more informed which calms me. Excellent service.
Reply from InCharge Debt Solutions2026-04-27
Thank you for taking the time to share your feedback. We are pleased to hear that our team has been consistently helpful and that providing clear answers has helped you feel informed and reassured. We sincerely appreciate your kind review and thank you for choosing InCharge.
Sincerely,
InCharge Debt Solutions
S
Siri Backer · 2 reviews · Experienced 2026-04-22 ·
★★★★★
They held my hand thru the process
They held my hand thru the process, and reduced high interest cards to 6.9% interest, set easy to afford monthly pmts and were available by phone, offered classes and education articles for sound financial well being.
Reply from InCharge Debt Solutions2026-04-24
Thank you so much for your five‑star review! We’re glad to hear our team was able to guide you through the process, provide support by phone, and offer education and resources to support your financial well‑being. We appreciate you taking the time to share your experience.
Sincerely,
InCharge Debt Solutions
They were there for us went I really needed it and made my life back to normal so I thank them for that I will do it again if I need to
Reply from InCharge Debt Solutions2026-03-04
Thank you so much for leaving us a review! We’re truly glad to hear that we could be there for you when you needed support the most, and that the program helped you get things back on track. Your trust means a lot to us, and we’ll continue to be here to support you every step of the way.
Sincerely,
InCharge Debt Solutions
They wouldn't keep you informed about your accounts and the payments
Reply from InCharge Debt Solutions2025-12-24
Thank you for sharing your feedback. We’re sorry to hear that you felt uninformed about your accounts and payments. Keeping clients updated is very important to us, and we appreciate you taking the time to let us know about your experience.
We do want to clarify that we send periodic communications to keep clients informed about their accounts and payments, and also provide statements to ensure accurate and timely updates. Earlier today, we attempted to reach you by phone to discuss your review and gain a better understanding of your specific situation, but we were unable to connect. Please feel free to return our call at the telephone number provided in your voicemail at your convenience.
Your insights are valuable, and we’d love the opportunity to learn how we can improve. Thank you again for sharing your thoughts!
Sincerely,
InCharge Debt Solutions
R
Ramonita santiago · 1 review · Experienced 2025-12-13 ·
★★★★★
The best decision I made was to enter…
The best decision I made was to enter into their debt management program. It has been almost 4 years, and I can begin to see the light at the end of the tunnel. I have added another card to the program, and I love to see that the debt will be taken care of faster than if I had continued paying the minimum payment. All these years in the program, has lifted a heavy load from me.
Thank you In Charge. In my book, you are #1.
Reply from InCharge Debt Solutions2025-12-15
Thank you so much for leaving us a review and for sharing your journey with us. We are honored to have supported you over the past several years and are thrilled to hear you are seeing the light at the end of the tunnel. Your commitment and progress are truly inspiring, and we are grateful you trusted InCharge to be a part of that journey. Wishing you continued success as you move closer to becoming debt free.
Sincerely,
InCharge Debt Solutions
T
Teddy · 1 review · Experienced 2025-07-03 ·
★★★★★
Good but don't ask a question in client area
Okay they were good until I asked them Bankruptcy through there client area and then they shut off the autopay, this made me miss a payment on all bill and the creditor been blowing up my phone.
I ask 3 people who work for Incharge if they are going to take the money out of my bank account automatically and each person said Yes.
They never took money out and I missed a payment.
Now I'm no longer with them.
Reply from InCharge Debt Solutions2025-08-06
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience did not meet your expectations, but we truly appreciate the opportunity to speak with you directly following this review.
As discussed, you have been provided with contact information so that if you have any additional questions about your past program with us, you're always welcome to reach out.
Sincerely,
InCharge Debt Solutions