Super fast shipping great experience…
Super fast shipping great experience web site is vary user friendly
About Industrial Injection
Data updated- Website
- industrialinjection.com
- Category
- Construction & Manufacturing
- Location
- United States · South Salt Lake
- Status
- Unclaimed
- Last 12 months
- 62 reviews
- Replies to negative
- 100% (6/6)
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Is Industrial Injection legit?
Industrial Injection (industrialinjection.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
So far so good I called told them what…
So far so good I called told them what I was doing and they had it in stock. Was sent to me here in central NYS. Took 7 business days in total. Now I can get the pistons to the machine shop so he can finish then my mechanic can put back together. Then I can give a true rating. But looks good so far.
Great Service
I bought two borg warner replacement turbos through a distributor of Industrial Injection for a 2015 f150 3.5 ecoboost. The right side failed around 800 miles, so I sent it in for warranty inspection. Initially my warranty was denied due to a contaminate in the oil port of a bearing collar. After further conversation with Steve from Industrial Injection and looking at the pictures of the teardown of the turbo, he offered to ship me another turbo on him. Thats the best news I've heard all day. Steve changed my opinion of Industrial Injection and they are lucky to have him. Way to help a customer. I will definitely give them my business in the future.
Great customer service
Fast delivery and great parts
Great product
Great product, worked perfectly. Also the sales team was amazing too!! I will definitely be back.
The whole process was great
The whole process was great. And shipping was on point. Couldn’t ask for better!
The very best company to deal with!!!!!!!!!!!
I have a 2007 Ford F 650 with a 5.9 Cummins ISB 215 hp. I have been trying for years to get some horse power out of this thing with not much luck, I had the ECM reprogramed, fuel pressure booster, fuel pump, boost controller, etc. I called Industrial Injection and talked to Preston about what I could do. He sold me a set of 25% over injectors, then transfered me over to Gavin in the turbo dept. He lined me out with a custom turbo HY35W-XR2. When we were all said and done I could not believe the power!!! I used to leave Grand Junction Co. grossing about 32,000 lbs and I would have to shift my ass off (13speed Fuller) to get to San Rafell Swells. This trip ,I set the cruise control and did not sift once all the way to the bottom of the Swells. These guys are GREAT, the will help you with what ever you need!!!!!
It's a great product and my fuel…
It's a great product and my fuel mileage has increased by at least 2/10. Ever since we started using this about 3 years ago our injector problems have pretty much disappeared. Good price and timely delivery!
Super easy to order parts
Super easy to order parts, website is super nice and laid out. Parts came quick and love the quality.
I never got the package
I never got the package , I’ve been in contact with ups , the picture then sent me is of a chair at my house
Reply from Industrial Injection2026-04-30
Hello Eric, we are sorry to hear you are having issues with UPS. This negative review might be better suited for them and not us as the services we provided had no issues. If you would be so kind as to remove this negative review as I don't see that you had any issues with our services that would be very helpful. Thank you.
Amazing highly recommended
Products that perform
Products that perform, shipping that is quick and outstanding customer support.
Best in the business!!
Choose wisely there’s better and cheaper
The time that they gave me was off way off first of all second of all the support team isn’t effective and doesn’t help with the questions I had aswell as charging me for something that will not matter to me and something I shouldn’t be paying for that is all I would recommend going somewhere else
Reply from Industrial Injection2026-04-15
Hello Myles, can you please provide me with your order information so I can look into this for you? I cannot find your name in our system that shows you ordered anything from us. We pride our selves in our customer support and have helped thousands of customers. Please provide me a little more information to assist you with your complaints.
Awesome customer service
Well after I ordered the tool kit to…
Well after I ordered the tool kit to install injector cups in a ISX. I thought I should get some extra o-rings for the cups. So I tried to call back and get them to put them with the tool. Charged me $24 to ship the tool kit. Charged me $43 to ship 24 o-rings that cost $60 for the o-rings. No one was any help when I called back. But about the tool. It worked great on installing the cups.
Perfect part
The packing job is a little overkill but definitely not getting damaged. Part was super easy to install as well
You great service
You provided fast, knowledgeable service at a great price! Thank you!
shopy said Item was delivered when it…
shopy said Item was delivered when it wasn't, called industrial injection multiple times to find out why it hadnt shipped, employees said they would find out and get back to me and never did so i ended up calling 4 times before they found where it was and shipped the item. item arrived 2 weeks late after i told a customer his vehicle would be ready 2 fridays earlier. shit service
Reply from Industrial Injection2026-03-31
Hello Andrew, We sent you an email the day you ordered it notifying you of a lead time to build the turbo. The lead time we estimated did take a little longer than expected and we apologize for that. We do not know why Shopify sent you a shipping confirmation but we will look into that issue for future orders. We shipped the product the day it was completed and sent you a notification with tracking that day as well. We apologize for the delay but we did communicate with you the day it was ordered letting you know if a lead time.