Industrial Injection (industrialinjection.com) has a 4.6 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is excellent. 88% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Horrible product support and sell knock off Chinese counterfeits.
Reply from Industrial Injection2026-03-31
Hello Dane. The products we sold you are 100% Genuine Cummins and Bosch. Please tell us why you think they are counterfeit. I can promise you they are not.
We just tried calling you and you immediately hung up and blocked us. We then sent you an email with no response. Please contact us so we can verify your negative claims.
Bobby Wayne · 1 review · Verified · Experienced 2026-03-10 ·
★★★★★
Slow and no contact
No contact about shipping or status. Had no idea when to expect parts I should of ordered parts two weeks before needing them my bad. Good parts though! In regards to a tracking # check your emails no tracking # was ever sent like I said no contact ! Thank you.
Reply from Industrial Injection2026-03-26
Hello Robert, I see you placed your order on 2/26. We received, the order Friday 2/27. We were able to process your order the next business day Monday 3/2 as we are not open on weekends. We shipped the product only 2 business days after your order was placed. On 3/4 UPS had an issue with the address you provided or a possible sortation issue per the tracking number we emailed you and it was shipped back to us. We then re shipped the package after correcting the address or possible sortation issue UPS had. I apologize for the delay but this issue is directly related to issues with UPS and not something on our side. We hope you can understand this was not our doing and a fault of UPS and we hope you do business with us in the future.
Thank you,
iidiesel Team
Good company to deal with!! Left a poor rating originally because I ordered stuff from a few companies, got confused and one of them is screwing me over. Please dont ever do business with CPP Diesel they are the worst company in existence!! Liars and cheats. Industrial Injection is great!!
customer service is very important to me, obviously customer support is a top priority for Industrial injection! Thank you for your top notch support and innovative solutions.
Returning unused parts in the original packaging. 15% restocking fee. I pay return shipping. I’ll get back 60% of what I spent.
Reply from Industrial Injection2026-01-29
Re-stocking fees for products you no longer want is a standard in the industry. We shouldn't have to pay shipping / repackaging fees for a product you decided you no longer want that you ordered off our website.
David Vernon · 1 review · Verified · Experienced 2025-12-16 ·
★★★★★
BAD Silver bullet turbo
Had your Silver bullet turbo that failed at very low mileage... 30k ...
Your service tech originally said Can NOT be turbo leaking oil. We have run thru 8 Dodge 5.9l Cummins trucks using same type oils n twin filter systems.... thus none used any oil even at high 400k plus miles.
All trucks had been changed over to better turbos... no issues.
The 62/68 turbo that was ordered was for 05 Dodge 2500 5.9 Silver truck with 360,000 miles on second turbo that had just started using alittle oil. First changed valve seals n new valve springs. Still had just alittle oil use.... with miles figured getting turbo wear. Just now pulled this turbo n shaft has about 0.10" side to side wobble.
This tells me the first 05 Dodge 2500 5.9 Cummins... white truck had something wrong to start with this Silver Bullet turbo failing at 30k.
You wanted $800 to rebuild this turbo and I had already bought TWO of your 62/68 new turbos to get trucks going fast.
With the very low mileage it should be FREE rebuild. Especially after buying 2 other turbos. Very poor service. Have bought lots from you.
David Vernon 940-210-8038
They came in a whole kit packaged nicely and fast shipping and a great price for the ones who are on a budget I use industrials injectors and pumps in my own vehicles along with ones that come through. I installed these on a brand new motor and all went smooth and they work great. Will be using them again and more!