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Food, Beverages & Tobacco

Infinitymist

63 reviews

4.263 reviews
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About Infinitymist

Data updated
Website
infinitymist.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
63 reviews
Replies to negative
92% (11/12)
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Is Infinitymist legit?

Infinitymist (infinitymist.com) has a 4.2 out of 5 rating on OK.one, based on 63 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is good. 79% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 92% of negative reviews. Last updated 2026-08-10.

What people say

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Luke Wilcox · 2 reviews · Experienced 2026-04-29 ·

I have been scammed and I keep hearing…

I have been scammed and I keep hearing from other people the same story. I’ve given up it’s been months and fed same lies. I am absolutely clueless as to why this has 4.7 stars when every single person I’ve spoke to in person that I know have been scammed not one happy customer. I believe you have to receive the goods to be a customer so I’d rather say victims and I hope this reaches people that are considering handing over money to scammers

Reply from Infinitymist2026-05-01

We sincerely apologise for any inconvenience caused, and we fully understand your frustration in this situation. However, we would like to respectfully clarify that all information provided to our customers is accurate and based on real-time updates from our logistics partners. We do not intend to mislead customers in any way, nor do we provide any false information. We always operate with full transparency and aim to inform customers promptly once new updates become available. We highly value every customer’s concerns and we would never ignore or refuse any communication. If there has been any issue or misunderstanding, we kindly ask you to provide your order details so that we can carefully review and verify your case. Our team will be more than happy to investigate this further and assist you accordingly. We also fully understand that shipping delays or delivery issues can be extremely frustrating. However, please rest assured that we are actively working closely with our logistics partners to improve processing efficiency and ensure parcels are delivered as quickly as possible. If you still have any concerns regarding your order, please kindly send us your order information again, and we will carry out a full investigation and provide you with appropriate assistance as soon as possible. — InfinityMist Team

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De ej · 4 reviews · Experienced 2026-01-16 ·

Delivery time reasonable

Delivery time reasonable. Good prices and the one time I did have an issue a long time ago (faulty product), the customer service was very helpful.

Reply from Infinitymist2026-04-27

Thank you so much for your kind feedback! 😊 We really appreciate you taking the time to share your experience. We're glad to hear you are happy with the delivery time, pricing, and that our customer service was able to assist you when you previously had an issue. Your support means a lot to us, and we look forward to serving you again in the future 👍 PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social. — InfinityMist Team

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Michele · 1 review · Verified · Experienced 2026-04-22 ·

Love the convenience

It's a great site, delivery is pretty good, only negative is the flavours available, I wish there weren't as many unavailable.

Reply from Infinitymist2026-04-23

Thank you very much for your review and valuable feedback. We are truly glad to hear that you are satisfied with our website and delivery service. At the same time, we fully understand your concern regarding the limited flavour availability. Due to recent high demand and ongoing warehouse stock adjustments, some flavours may occasionally be temporarily out of stock. However, we are actively working on restocking and expanding our flavour range to provide you with a better experience. We sincerely appreciate your support and patience. — InfinityMist Team

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Margot · 3 reviews · Experienced 2026-02-01 ·

I recommend to everyone

I have been buying from here for a couple of years now and never had an issue…great products, great price always delivered

Reply from Infinitymist2026-04-21

Hi, thank you so much for your kind words and continued support! 🙏 We’re truly happy to hear that you’ve been buying from us for a couple of years and have consistently had a great experience with our products, pricing, and delivery. Your recommendation means a lot to us, and it really motivates our team to keep improving and providing the best service possible. We sincerely appreciate your trust and support, and we look forward to serving you again soon! 💙 PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social. — InfinityMist Team

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Micheal · 1 review · Experienced 2026-04-20 ·

Great airflow

Great airflow, taste and overall experience

Reply from Infinitymist2026-04-22

Hi, thank you so much for your great feedback! 😊 We’re really glad to hear you’re enjoying the airflow, taste, and overall experience—that’s exactly what we aim to deliver! Your support truly means a lot to us, and we appreciate you taking the time to share your experience 🙏 We look forward to serving you again soon! 💙 — InfinityMist Team

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Nicole Bell · 2 reviews · Experienced 2026-04-18 ·

I wasn't sure about ordering online…

I wasn't sure about ordering online because of the risk of it not being delivered but Infinity Mist is a must, they deliver promptly, they deliver on quality and you're always kept up to date with your order. If for some reason stock runs out after your order is placed they communicate with you in regards to an alternative and no shock swaps in the event they can't supply your chosen flavour. The range is incredible and I've tried quite a few different models and flavours, they also have member discounts which make reordering more affordable. Definitely would recommend highly.

Reply from Infinitymist2026-04-18

Thank you so much for your amazing feedback and support 😊 We are truly glad to hear that you are satisfied with our service, product quality, and delivery updates. Your recognition means a lot to our team and motivates us to continue improving. We will always do our best to provide you with a smooth shopping experience, reliable communication, and high-quality products. Looking forward to serving you again in the future! Have a great day and thank you once again for your kind support 👍 — InfinityMist Team

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Helen Ferris · 1 review · Experienced 2026-04-14 ·

Fabulous products

I have made multiple purchases from this site over the past few months and love their products. Unfortunately my last order was lost by Australia post but I got in touch with support and a new package was sent out and received today. Very impressed with customer service!

Reply from Infinitymist2026-04-15

Thank you so much for your kind feedback and continued support! 💙 We’re really sorry your last order was lost in transit, but we’re glad our support team could resolve it quickly and get a replacement delivered to you. It’s great to hear you’ve been enjoying our products over the past few months and are happy with the service. We truly appreciate your trust and look forward to serving you again soon! — InfinityMist Team

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Joyce Hollenberg · 5 reviews · Experienced 2026-04-14 ·

Excellent experience from ordering to…

Excellent experience from ordering to receiving my products. The selection is next level and the customer support team are amazing and responsive to any questions. Very happy customer

Reply from Infinitymist2026-04-15

Thank you so much for your wonderful feedback! 🌟 We’re really glad to hear you had an excellent experience from ordering through to delivery, and that you’re happy with both our product selection and customer support team. Your kind words mean a lot to us, and we truly appreciate your support. Looking forward to serving you again soon! PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social. — InfinityMist Team

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Kerrie Beeck · 2 reviews · Verified · Experienced 2026-04-14 ·

Great communication and continuous…

Great communication and continuous updates. And your products are fantastic, thank you

Reply from Infinitymist2026-04-15

Thank you so much for your kind feedback 😊 We’re really glad to hear you’re happy with the communication, updates, and our products. We are committed to providing clear communication, timely updates, and high-quality products to ensure the best possible experience for our customers. We truly appreciate your support and look forward to serving you again soon 👍 — InfinityMist Team

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Stacie Fitt · 1 review · Experienced 2026-04-14 ·

Hands down 10/10

Hassle free. Easy to order, quick to deliver. Great price and superior quality. Very happy customer, have purchased several times now.

Reply from Infinitymist2026-04-14

Thank you very much for your kind feedback! 😊 We’re really glad to hear that you found the ordering process smooth and easy, and that delivery was quick. It’s great to know you’re happy with both the value and quality of our products, and we truly appreciate your continued trust and repeat purchases. PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social. — InfinityMist Team

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Stephy · 1 review · Experienced 2026-04-13 ·

Good price

Good price, good products and good customer service!

Reply from Infinitymist2026-04-14

Thank you so much for your kind words! 😊 We truly appreciate your support and are glad to hear that you’re happy with our prices, products, and service. It means a lot to our team! We look forward to serving you again in the future. 💙 — InfinityMist Team

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Santana Waiariki · 1 review · Experienced 2026-03-18 ·

Dodgy vapes

Absolutely disturbed , I have spent $140 on vapes to get the order and they have no flavour and sucking gas at 97 percent. Have reached out via WhatsApp to rectify and ask to get replacements or a refund to no surprise being ignored. So so disappointed Will not be going to shop here again.

Reply from Infinitymist2026-04-10

We’re very sorry to hear about your experience and truly apologize for the inconvenience. Due to recent restrictions on some of our WhatsApp accounts, our response time may have been affected, and we’re sorry if we missed your message. Please kindly send us your order number or details, and we will make sure to resolve this for you as a priority (replacement or refund). If you are unable to reach us on WhatsApp, you can also contact us anytime through our official store online chat/message system — we are actively monitoring it and will respond as quickly as possible. Thank you for bringing this to our attention — we’re here to help and make things right. — InfinityMist Team

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Graham Prus · 13 reviews · Experienced 2026-03-30 ·

Scammers as far as I can see

Scammers as far as I can see. Vague email after order and the only way I could find the site and my order was using history of my web browser. 10 days after order and it hasn't been sent, can't contact them at their site even though its business hours. No reply Whatsapp. *Haha they claim there Whatsapp is having issues or is it more likely there known scammers. *They did reply on their site and told me because I asked for the order to be refunded actually decided to suspend the order. I ordered items off Ebay the exact same day as the vapes and the items from Ebay arrived today. They claim they have issued a refund, but no refund and their site still say we have received your order and are preparing it. No email with refund details. Now I'm off to Consumer Affairs to lodge a complaint through Consumer Affairs and have their dodgy site taken down. Scammers so beware! Fake website and a bunch of thieves.

Reply from Infinitymist2026-04-08

We sincerely regret the unpleasant experience you have encountered and fully understand your concerns. We would like to confirm that we have successfully been in contact with you, and your refund has already been processed on our end. However, depending on your bank or payment provider, it may take several business days for the refunded amount to appear in your account. Regarding the order status and tracking information, please kindly note that occasional system delays or synchronization issues may occur, which can temporarily cause inconsistencies in the displayed information. We truly regret any inconvenience this may have caused. This is not the service experience we strive to deliver, and we take your feedback very seriously as it helps us continuously improve our service. If you have not received your refund after the standard processing time, please feel free to contact us again, and we will be more than happy to assist you further. — InfinityMist Team

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Sara Feszt · 1 review · Experienced 2026-04-05 ·

Such a quality site

Such a quality site. I have ordered a few times now and each time been incredibly happy. Never had a parcel go missing ,but I recommend taking out the parcel insurance anyway in case. It’s a small price to pay to make sure you receive it

Reply from Infinitymist2026-04-07

Thank you so much for your kind words! 😊 We’re thrilled to hear that you’ve had a great experience with us and that your orders have arrived safely each time. We really appreciate your recommendation about parcel insurance — it’s a small step that can give extra peace of mind. Looking forward to serving you again on your next order! — InfinityMist Team

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Kristie lee · 6 reviews · Experienced 2026-04-06 ·

Customer service 5 star

Always , always the best customer service at infinitymist always helpful and caring I now only use Infinitymist as my go to for my products and the new introduction of games and points to cash and updates are fantastic I highly rate these guys to anyone wanting a regular stop ! 🙏👌🇦🇺 Thank you Infinitymist

Reply from Infinitymist2026-04-06

Thank you so much for your amazing review! We’re thrilled to hear that you enjoy our service and the new games and points system. 🙏💖 Your support means the world to us, and we’re honored to be your go-to for all your products. We’ll continue working hard to provide the best experience for you and all our customers. Thanks again for recommending us – we really appreciate it! — InfinityMist Team

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Erika · 2 reviews · Experienced 2026-04-01 ·

Excellent customer service and great…

Excellent customer service and great consistent products highly recommend

Reply from Infinitymist2026-04-06

Really appreciate your recommendation! 🌟 We're glad our service and product consistency met your expectations. We’ll continue putting in the effort to keep everything running smoothly for you! PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social. — InfinityMist Team

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Hunter Howard · 4 reviews · Experienced 2026-04-05 ·

great service amazing deals i will be…

great service amazing deals i will be buying more!

Reply from Infinitymist2026-04-06

Thanks so much for your amazing feedback! 😊 We're really glad to hear you’re happy with both our service and the deals. We always try to make sure our customers get great value and a smooth experience, so it means a lot to know we got it right. We’ll definitely keep working hard to maintain this standard! — InfinityMist Team

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Zane Green · 1 review · Experienced 2026-04-05 ·

Perfect these guys are quick and…

Perfect these guys are quick and efficent the product is top teir would recommend

Reply from Infinitymist2026-04-06

Thanks a lot for the awesome review! 😎 We're thrilled you had a smooth experience and enjoyed the product. We really appreciate your support and will keep delivering top service and quality! ✅ — InfinityMist Team

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Gemma Merritt · 1 review · Experienced 2026-04-01 ·

Would definitely shop here again

Always good quality and usually good delivery time considering

Reply from Infinitymist2026-04-06

Thank you for your positive feedback! 😊 We're happy to know you’re satisfied with both the quality and delivery time. We truly appreciate your support and look forward to your next order! PS: Due to local network policies, our main domain may occasionally be restricted. Our latest backup domain is vapepie.social. — InfinityMist Team

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Luke Wilcox · 2 reviews · Experienced 2026-04-02 ·

Shocking it’s been over a month they…

Shocking it’s been over a month they wrote back to say would give extra vape for long delay and have been ignored via email and WhatsApp for over a week. It’s also had a fake aus post tracking number for 10 days doesn’t exist

Reply from Infinitymist2026-04-02

Hi there, We’re truly sorry for the frustration and inconvenience this delay has caused. We completely understand how upsetting this must be and want to assure you that we will carefully verify your order and make sure it’s properly resolved. Currently, our WhatsApp accounts are experiencing temporary issues, so responses there may be delayed. To help us assist you as quickly as possible, please provide your order number and the email address used for the order, and contact us via: Email: [email protected] Online chat: available on our website at the bottom-left corner Once we have this information, we will immediately check your order and ensure it’s handled properly. Thank you so much for your patience and understanding — we truly appreciate it 🙏