I still haven’t received my print of…
I still haven’t received my print of The Delicate Arch. I have emailed customer support several times and no one ever gets back to me or responds. I don’t think I’ll ever get my picture, so beware.
About Inktuitive - Canvas Wall Art
Data updated- Website
- inktuitive.com
- Category
- Hobbies & Crafts
- Location
- United States · Sarasota
- Status
- Unclaimed
- Last 12 months
- 12 reviews
- Replies to negative
- 36% (4/11)
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Is Inktuitive - Canvas Wall Art legit?
Inktuitive - Canvas Wall Art (inktuitive.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 88% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 36% of negative reviews; 12 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Poor print quality and no response to return request
I ordered from Inktuitive and the print I received looks nothing like the advertised photo. The website image shows a clean black-and-white print, but mine arrived with purple/grey shading, poor print quality, and blown-out/grainy details. I submitted a return request April 29th on their webform, followed up on May 1st and May 4th, but have received no response despite their 24-hour customer service claim. After seeing similar Trustpilot reviews, I’m very concerned I won’t get my refund. Please respond to my return request Inktuitive.
I ordered a canvas from these people…
I ordered a canvas from these people and when the canvas arrived it was severely damaged. I understand that the damage wasn’t caused by them but the simple fact that I’ve emailed them 4 times, messaged them on FB messenger, and have yet to receive a reply in any way. Their website says we typically reply in 24 hours. My first email was Monday which was 5 days ago so to not receive any kind of reply in 5 days is absurd. I don’t even want them to replace my canvas at this point I just want a refund. If there was a way to give zero stars that’s what they would have gotten. I’d say order from London Gray if you want good wall art and customer service.
Fantastic service
Fantastic service, great product, and I will be buying again!
Beautiful picture
Beautiful picture, great vibrant colors!!
Terrible customer service
This is the worst company I have ever ordered from ever. There’s absolutely no way to reach anyone. They don’t provide a phone number they don’t answer emails or Facebook or Instagram messages. I ordered art for a client and I could not make a change of address one second after hitting the order button. We had to arrange our own delivery for the correct address. Abhorrent.
Everything was oerfect...well packaged…
Everything was oerfect...well packaged and quick service. Quality of art is great.
Excellent quality art!
No response to emails
Is there any reason why emails to customer service go into a black hole of non responsiveness? You don’t have a phone number to contact. After several days of emailing Inktuitive to change the mailing address before shipment, they completely blew off my emails and sent the order to the wrong address. They simply don’t respond to emails.
I have emailed twice regarding my…
I have emailed twice regarding my order. I ordered the picture too small I wanted to order a bigger one. I was trying to see what do I need to do to return it no one still haven’t got back to me.
NO Customer Service, NO Return Option
Two pieces arrived damaged and I requested a return authorization. After 3 emails and several calls, this company is totally unresponsive. In addition to nonexistent customer service, the quality and workmanship of the art work is lacking.
Love my flamingo painting!
love the flamingo painting and fast shipping
Get products and customer service!
Reply from Inktuitive - Canvas Wall Art2025-06-08
Thank you Kenneth! Happy to hear you had a great experience with us 🙌
Simply perfect
Perfect for home office! Better than expected quality! I will be buying more!
Reply from Inktuitive - Canvas Wall Art2025-04-18
Thank you! Happy to hear that you're loving your new canvas art!
Everything went well thankfully
Everything went well thankfully, but packaging came ripped . It could be more protected as I inspected it I don’t believe it was damaged and I love your products but the packaging should be better as it isn’t safe
Reply from Inktuitive - Canvas Wall Art2025-04-11
Thank you for your feedback Craig! Glad to hear that you love our canvas art, and will definitely be sharing your feedback regarding packaging with our fulfillment team to protect the orders better.
Great Product & Customer Service
These guys are great...I have 3 pieces, all look great! Great customer service.
Reply from Inktuitive - Canvas Wall Art2025-02-20
Thank you! Glad to hear you're enjoying your new art from us
Delivered promptly and in good…
Delivered promptly and in good condition. Higher quality than expected
Reply from Inktuitive - Canvas Wall Art2024-12-30
Thank you Tim! Happy to hear that you're enjoying your new art!
Quick shipping
Quick shipping, great packaging, good selection!
Reply from Inktuitive - Canvas Wall Art2024-12-28
Thank you Andrea! Glad to hear you're happy with your purchase!
The painting is top notch and pops in…
The painting is top notch and pops in my office. Will definitely shop again.
Reply from Inktuitive - Canvas Wall Art2024-12-27
Thank you! We're happy to hear you're loving your new canvas art 🙌
I have made several purchases and…
I have made several purchases and Inktuitive has never disappointed. I look forward to new collection's!
Reply from Inktuitive - Canvas Wall Art2024-11-23
Thank you Kevin, really appreciate your continued support!