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Health & Medical

Innovative Primary Care

17 reviews

4.717 reviews
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About Innovative Primary Care

Data updated
Website
innovativeuc.com
Category
Health & Medical
Location
United States · San Antonio
Status
Unclaimed
Last 12 months
17 reviews
Replies to negative
100% (1/1)
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Is Innovative Primary Care legit?

Innovative Primary Care (innovativeuc.com) has a 4.7 out of 5 rating on OK.one, based on 17 user reviews collected here. It is listed under Health & Medical and its reputation is excellent. Praise is nearly unanimous, with 94% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

C
Charles · 1 review · Verified · Experienced 2026-08-05 ·

Pre-op Clearance

My appointment was on time and proceeded quickly. Everyone in the office were kind curteous and professional.

Reply from Innovative Primary Care2026-08-05

Thanks so much, Charles! 😊 We’re glad your visit ran on time and smoothly — that’s how primary care should feel in San Antonio. Our team works hard to keep wellness, weight loss, and hormone care efficient and compassionate. Appreciate you noticing the kindness and professionalism. – The Innovative Primary Care Team

M
Melissa · 1 review · Verified · Experienced 2026-07-06 ·

Dr Schanen is very caring

Dr Schanen has always been very caring and thorough. He is always delightful to speak to and makes you feel like he has time for you

Reply from Innovative Primary Care2026-08-05

Loved reading this, Melissa 🌟 Thank you for trusting our San Antonio primary care team with your health. Dr. Schanen’s caring, unhurried approach is exactly how we want every visit to feel. We’re grateful you’re part of our San Antonio community. — The Innovative Primary Care Team

T
TERRY · 1 review · Verified · Experienced 2026-07-03 ·

April took time to listen and explain…

April took time to listen and explain my lab results and not just peek in the door and say hi and bye

Reply from Innovative Primary Care2026-07-10

Hi Terry 😊 Thank you for sharing your experience! We’re glad April took the time to walk through your labs and provide the kind of attentive, personalized primary care you deserve. In Bandera, we’re committed to meaningful visits that go beyond quick check-ins—especially for wellness and ongoing care. We appreciate you being part of our community! — The Innovative Primary Care Team

S
SARAH · 1 review · Verified · Experienced 2026-07-02 ·

Best staff

Best staff, always comfortable when I have a visit.

Reply from Innovative Primary Care2026-07-10

Hi Sarah 😊 Thank you for your kind words! We’re so glad your visits in our Bandera clinic feel comfortable—that’s exactly what we strive for in primary care. From wellness to ongoing care, our team is here to support you every step of the way. We appreciate you being part of our community! — The Innovative Primary Care Team

G
Grizelda · 1 review · Verified · Experienced 2026-06-01 ·

Friendly and professional staff

Everyone makes you feel at ease,

Reply from Innovative Primary Care2026-06-12

Hi Grizelda 😊 Thank you for sharing your experience in Rockport! We’re glad our team helped you feel at ease—comfortable, patient-centered primary care is what we strive for. Whether it’s wellness visits, weight management, or ongoing care, we’re here for our Rockport community every step of the way. —The Innovative Primary Care Team

p
patient · 1 review · Verified · Experienced 2026-06-11 ·

Kerrie Baker is great!

Kerrie Baker is great! She listened to my concerns and took the time to answer all my questions. While the front desk clerk could be more welcoming and the facility needs a little TLC, as long as Baker is my primary care provider, I will follow her wherever she goes.

Reply from Innovative Primary Care2026-06-12

Hi Crystal 😊 Thank you for sharing your experience in our Rockport clinic. We’re so glad Kerrie made you feel heard and supported—that’s what great primary care is all about. We appreciate your feedback on the front desk and facility, and are already working to improve both for our Rockport community. Your voice helps us grow. — The Innovative Primary Care Team

J
Josephine Tarin · 2 reviews · Verified · Experienced 2026-06-02 ·

I love that I can do my follow up…

I love that I can do my follow up appointments virtually and my doctor is great Thank you

Reply from Innovative Primary Care2026-06-09

Hi Josephine 😊 Thank you for sharing your experience! We’re so glad your primary care follow-ups are convenient through telemedicine and that you’ve had a great connection with your provider. In San Antonio, we strive to make care accessible, flexible, and centered around your needs—whether in-clinic or virtual. We appreciate you being part of our community! — The Innovative Primary Care Team

G
Gail · 1 review · Verified · Experienced 2026-06-01 ·

Caring-

Caring, thorough, professional care.

Reply from Innovative Primary Care2026-06-09

Hello Gail 😊 Thank you for sharing your experience! We’re glad you felt cared for every step of your primary care visit. In Rockport, we strive to deliver thorough, professional care—from wellness and weight management to personalized treatment plans—so you feel confident in your health journey. We appreciate you being part of our community! — The Innovative Primary Care Team

S
Super · 2 reviews · Verified · Experienced 2026-06-03 ·

Easy

Easy, direct communications

Reply from Innovative Primary Care2026-06-04

Hello Kelly 😊 Thank you for highlighting the easy, direct communication—that’s a core part of how we deliver primary care in Rockport. From quick questions to ongoing care like wellness or weight management, we aim to keep things clear and convenient for our community. We appreciate you! —The Innovative Primary Care Team

A
ARTHUR · 1 review · Verified · Experienced 2026-06-02 ·

excellent care

very attentive, prompt and professional

Reply from Innovative Primary Care2026-06-03

Arthur, thank you for the kind words! 😊 We’re glad your primary care visit in San Antonio felt attentive, prompt, and professional—exactly what we strive for every day. From wellness to weight management, our team is here to keep our community feeling their best. We appreciate you! — The Innovative Primary Care Team

M
Melissa Daniels · 2 reviews · Verified · Experienced 2026-05-12 ·

I love Innovative

I love Innovative! It is so convenient for the working woman I am. Televisit is great for me and my truck driver husband. Dr. Schanen has changed our lives. We are healthier than we’ve ever been.

Reply from Innovative Primary Care2026-05-14

🌟 Hi Melissa, thank you for sharing your experience! We’re so happy that our San Antonio primary care team and telemedicine visits have made healthcare easier to fit into your busy lifestyle. Helping hardworking families stay on track with wellness and long-term health goals is exactly why we do what we do. It means a lot to hear you and your husband are feeling healthier than ever! 💙 — The Innovative Primary Care Team

J
Jorge · 1 review · Verified · Experienced 2026-03-30 ·

Dr. Schanen

Dr. Schanen was attentive, listened to my health concerns, and provided great care!

Reply from Innovative Primary Care2026-04-09

Hey Jorge 👋 Thanks so much for sharing your experience! We’re thrilled to hear how our primary care team in San Antonio helped you feel truly heard and supported. Listening first is the cornerstone of better wellness, weight loss, and hormone optimization care. Your health journey matters to us, and we’re grateful you chose our San Antonio clinic for it. — The Innovative Primary Care Team

A
Arnulfo · 1 review · Verified · Experienced 2026-04-01 ·

Highly recommend

Very professional clean and super friendly. Switch to innovative for primary care due to easy scheduling and quick responses to concerns. Staff and Dr Schanen are awesome. Highly recommend

Reply from Innovative Primary Care2026-04-09

✨Hey Arnie! Thank you so much for trusting our San Antonio primary care team with your health journey. We’re thrilled that our easy scheduling, quick responses, and friendly care made a difference for you. Providing seamless wellness and hormone optimization services right here in the community is what drives us every day. Grateful to have you with us on this path to better health! – The Innovative Primary Care Team

K
KAREN · 1 review · Verified · Experienced 2026-03-04 ·

I love Dr Schannen and his staff are so…

I love Dr Schannen and his staff are so friendly and helpful.

Reply from Innovative Primary Care2026-04-09

🌟 Hi Karen! Thank you for sharing your kind words — we’re thrilled to hear you felt cared for by Dr. Schanen and our friendly San Antonio primary care team. Our goal is to make every visit feel comfortable and personalized, whether it’s for wellness, weight management, or hormone optimization. We’re so glad you’re part of our San Antonio community! – The Innovative Primary Care Team

J
Jeanine Goff · 2 reviews · Verified · Experienced 2026-01-05 ·

Excellent Care

So easy, excellent care, and for me worth the drive!

Reply from Innovative Primary Care2026-04-09

🌟 Hi Jeanine! We’re so thrilled to hear your experience with our San Antonio primary care team made the drive worthwhile! Your trust means everything, and we’re glad we could make your visit smooth and full of attentive care. Thanks for choosing us to support your wellness journey—see you next time for more health and energy! — The Innovative Primary Care Team

F
FRANCISCO · 1 review · Verified · Experienced 2026-02-17 ·

Great experience

Reply from Innovative Primary Care2026-04-09

Hey Francisco! 🌟 Thanks for sharing your 5-star experience with us here in Bandera. We’re thrilled to know your visit was seamless and positive! Helping our patients feel supported—whether for wellness, weight loss, or hormone balance—is what great primary care is all about. We can’t wait to continue being part of your health journey in our Bandera community. — The Innovative Primary Care Team

J
Jean · 1 review · Verified · Experienced 2026-02-17 ·

Very difficult to fill in information…

Very difficult to fill in information on the website. I put information in that was requested and required, it would not save it or show i had completed.

Reply from Innovative Primary Care2026-02-19

Jean, you typed, you clicked, the website ghosted you. No save, no mercy, just pure betrayal. One star for our form’s cold shoulder—fair. Next time skip the digital drama and just call us. We answer. Promise.