Great experience so far
Great experience so far, Ash was very attentive and helped us with everything throughout the process. Quick replies and good service.
inspexion.com (inspexion.com) has a 4.9 out of 5 rating on OK.one, based on 60 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
Great experience so far, Ash was very attentive and helped us with everything throughout the process. Quick replies and good service.
Inspexion.com is user-friendly, lightning-fast, and innovative, making it the future of inspections worldwide. Highly recommended for its seamless experience and cutting-edge technology.
The service has been great, this activities can be improved if Inspexion allow a space with professionals to explain the scope wished
Thanks for your very valuable input. We strive on being continually being able to improve our service, and this can only happen on the basis of constructive comments like yours!
Best supporting and excellent service provider
I cannot express enough how impressed I am with the high-quality service provided by the inspectors' team. As a wholesale trader, the convenience of being able to inspect warehouses or offices anywhere on the planet is truly invaluable. The global reach of the service has significantly streamlined our operations. The platform boasts an incredibly competent and robust support system. Having a personal manager who goes above and beyond to assist feels like having the best ally in the business. The support is not just efficient but also personalized, making our experience truly exceptional. Being a European B2B company, we place a premium on quality, and the inspector service has exceeded our expectations. The meticulousness with which inspections are carried out reflects the commitment to excellence. Our gratitude extends particularly to our dedicated manager, Ash Mishra, whose outstanding support has been nothing short of brilliant. His professionalism and dedication have played a crucial role in our satisfaction with the service. In conclusion, we highly appreciate the outstanding quality of service provided by the inspectors' platform. It has not only eased our workflow but has also become an integral part of our business operations. Kudos to the entire team, and a Special thank you to Ash Mishra for his exceptional support ^) We wholeheartedly recommend this service to fellow traders.
I have been working with Inspexion.com for about 6 months now as we are a small regionally based inspection company in the USA and since we began on the platform we have picked up 2-3 extra inspections per month a few of which have come from repeat now customers. The platform has been easy to use and the customer services has been exceptionally helpful when there are questions or clarifications required on a posting, They are very active in communication to help ensure both the success of the assignments and the success of our company as a partner with the platform. It has been my experience that they are very open to feedback to ensure continual improvement of the process for the benefit of the inspection providers as well as the customers. Looking forward to their continual growth in North America and more opportunities for us to grow with them.
Department – Knit, Oven, Denim, Home Tex and Sweaters, Shengda Bangladesh sourcing Ltd. 1st March 21, to till now. I have done QMS, ISO 9001-2015, and EMS 14001-2018. Preparation of total documentation, Documentation and record control, Internal audit, Product testing and inspection, Product safety audit, Brand protection, Requirement of 1st, 2nd and 3rt party audit, Quality control and Inspection, Implementation of lean Manufacturing to Improve QMS, Mold prevention audit. Min tine 5S System. Flow up Sample Development, Bulk production Quality and closely monitoring production styling file, production flow up and reporting day to day, communicate with Merchandiser, flow up buyer instruction technical sheet, Have Good knowledge of AQL, Instructed factory Lay-out procedure, visiting with supplier all factory, Flow up and approval all dying fabric batch lot to lot, checked GSM batch to batch, weight consumption calculation, checked all accessories and trims, flow up yarn and fabric in house inventory report, reporting to senior management face if any critical satiation production, quality, accessories. up to date all styling file with comments, flow up Size Set, PP meeting, Pilot run, In-line, Pre-Final and doing the Final Audit and making Report.
Customer service is nice enough, but my inspector wasn't licensed or an authority in their field of inspection. I assumed since they contracted with Inspexion they'd atleast be licensed, but no. So I ended up spending $200 on a piece of paper. I asked for a refund and they gave me the run around and said no. I asked for a referral from the manager at Inspexion, and he told me I should go with the most expensive option as she had experience... turns out she doesn't and she's not licensed in the state or country. Like I said... $200 down the toilet. Great job! Review Update: What's so interesting to me is all this run around from Inspexion. They just posted a reply to my review, it's about a page long and doesn't really answer anything. Just like the email from the CEO Rose something... page long pre-written email giving me the run around. Do you know what customer service is? Seems like they don't. I was told I'd get something, I didn't, not accurately of course... Refund required. They messed up, I'm not mad I wasted hours of my time... It's fine, just take responsibility for not vetting your people. STOP talking in circles, your responses don't answer a single one of my questions. Ugh... so frustrating.
Dear Rachael, Thank you for acknowledging the efforts of our customer service team. We genuinely appreciate your feedback and want to address your concerns. We understand your frustration, especially in light of the findings from the inspection of your goods. However, it's important to clarify a few points: Inspector's Role and Expertise: In our industry, there's no formal licensing for bag inspection, as it's typically different from sectors that require state or country-specific licenses, like home inspections. Our inspectors are trained to assess product authenticity and quality, which, in your case, led to identifying the goods as non-genuine. Nature of the Inspection: We are tasked with providing an unbiased evaluation of goods. In your situation, the inspection was requested by your client, and our role was to report on the authenticity of the products accurately. The findings were based on the condition and nature of the items, not partiality. Initial Satisfaction and Review: We understand that the inspection results might have been unexpected and disappointing for you. However, the initial validation of our report indicates satisfaction with the service rendered at that time. While we empathize with the position this puts you in with your client, the purpose of our service is to ensure that all parties in a transaction have accurate information about the products in question. We are committed to performing our duties with integrity and thoroughness. We respect your right to share your opinion and would appreciate a review reflecting the accuracy and integrity of our service, though the final decision on this is, of course, yours. If there's any further clarification we can provide or any other way we can assist you, please do not hesitate to contact us at [email protected] Thank you for your feedback, Rachael. It is essential for us to continually improve our services and customer experience. Stefan
Hi Samer, thanks so much for the review, the team is always pleased to get positive feedback! Looking forward to be of assistance again anytime.
At first, client manager was in touch with me from the first moments. Moreover he helped a lot in picking a right inspector out of a list of 6 (with different price range). And finally the inspector was in close touch with me as well so I could address him any question throughout the process.
Thank you very much for this review, the team is always more than excited to get this kind of feedback!
I want to recommend Inspexion which I recently used to inspect my IT/CCTV items in Shenzhen China. They did a great job with very reasonable rates. What impressed me the most was their ability to do high quality work even when I gave them very short notice to get things done. If you even need inspection services, I highly suggest giving this website a try. They are reliable, fast, and they do a great job.
Thanks so much for this kind review and for your valuable comments. We look forward to maintain this level of excellence!
Team was very supportive Offered wide options Economic costing All round support
Thank you so much for the kind review. Always at your service.
Great experience to work with Inspexion *****! I am new in TPI service business however the Inspexion and its team cooperated so well that I feel extremely relaxed! Wonderful Support for opinion, advice, delivery and very prompt feedback from Avinash-Well done and well-deserved 5-STARs
Thank you so much for the kind review, the team is excited and thankful!
Great service Great prople handling our projects
Thanks so much for this review Aby, we look forward to be of assistance again as soon as you need us!
Hi Rami, the whole team thanks you for this rating, it makes a big difference when we make a customer happy!
Service are Great! They will assist you from start to finish! I will Recommend this for all your inspection needs anywhere. Thank you Ash and Inspexion!
Hey Jason, your review is much appreciated and it is a great incentive to do even better next time!
Excellent service by inspexion team but third party inspector report was having some vague information that create little difficulty in evaluation.
Thanks very much Saif, we've taken note of your comment on the reporting side, and will work on improving this accordingly.
Thanks for the kind review Caner, and we look forward to be of assistance again anytime.
I was communicated to at every stage promptly and kept abreast of any information I needed to know.
Hi Norman, your kind review is much appreciated, and we look forward to do our very best again in the future!
Ash Mishra, inspexions representative was extremely helpful. Even after closing the deal he was following up.
Thanks Hisham, your review is much appreciated, and Ash is indeed a valued member of our customer success team!
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