New Arch
The response time on the artwork was fast and the design turned out matching the artwork exactly. The product itself is engineered well , allowing for easy inflation and deflation.
About Instant Promotion
Data updated- Website
- instantpromotion.com
- Category
- Business Services
- Location
- United States · Morrisville
- Status
- Unclaimed
- Last 12 months
- 70 reviews
- Replies to negative
- 50% (1/2)
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Is Instant Promotion legit?
Instant Promotion (instantpromotion.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 70 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Awesome product!
Awesome product! Super high quality! Can’t say enough great things about the canopy, frame, and rolling bag. Can’t wait to use it at events!
Repeat client
Repeat client and, once again, quality, service, and timeliness have exceeded expectations!
The Instant Promotion staff made sure…
The Instant Promotion staff made sure my order was correct and that it was shipped on time for my event. Thanks guys your awesome.
Business Manager
We had gradient color designs which turned out nicely.
The process was smooth and product amazing!!!
The process was smooth and the canopy was top notch. Perfect for my events.
Replacement part
Easy to order and shipped expeditiously.
I highly recommend Instant Promotions…
I highly recommend Instant Promotions and Sales Associate Bo Peele! Customer service is beyond compare. Bo Peele Sales Associate out of North Carolina Office and the design team were exceptional, extremely helpful, responsive, professional and kind. I was am so impressed with how they went the extra mile to help me. They even took the time to give me step by step instructions on how they locked down my adobe illustrator artwork so I could do it myself for other projects. I am so grateful! The quality of the 10’ x 20’ Pro Expo Tent with Classic Digital Package, 10’ walls with and without doors and Pro Expo Roller bag is exceptional, heavy weight, durable and high quality. The tent withstood high winds while other tents collapsed around it. The printed canopy looked so nice with quality graphics. The sides are heavy weight with quality zippers and strong Velcro. The door feature is well thought out and perfect. The Pro Expo Roller Bag is drastically improved from older versions. The bag is durable with larger wheels and support plates. This bag makes it so much easier to pack and move the tent. High Quality! Must Have! Extremely quick turnaround. Took less than 2 weeks from start of design to shipping, and less than 3 weeks to arrival.
You guys are perfect in every way!
The design team and customer service are great!
The design team and customer service was outstanding. They are really professionals at what they do. I love my new fitted tablecloth and would purchase from Instant Promotion again. The quality is very good as well as the constant updates and communication about the status of my order. I highly recommend them.
Client was very happy and process was…
Client was very happy and process was easy!
Good quality product
Ordered Replacement Legs
I called regarding replacement parts and customer service pointed me to the right place to order new canopy legs that got bent. It is a relief knowing I can buy individual parts for my canopy that may wear out or get damaged. The shipping was also fast. Customer service was extremely friendly and informative.
Excellent All Around
Excellent response time. Very professional. Accurate proofs and quick shipping. Accurate results. We also have already used our products and they were easy to put up and looked great. I know they'll last for many years.
Overall great experience
Super quick, quality product, easy to work with the team!
Reply from Instant Promotion2026-01-28
Hi Karin, thank you for the great feedback! We’re glad the process was smooth and that the final product met your expectations. It was a pleasure working with you. Thanks again for choosing us!
Thank You, Thank You, Thank You ...
Start to Finish !! Top Notch Customer Service!!
Reply from Instant Promotion2026-01-20
Hi Chris, we really appreciate you taking the time to share your experience. It’s great to know our team met your expectations throughout the entire process. Thanks for choosing us to support Circle C Sales—we look forward to working with you again!
Our sales rep James was very responsive…
Our sales rep James was very responsive and helpful along the way.
Reply from Instant Promotion2026-01-19
Hi Paul, thanks for the great feedback! We're glad James was able to support you throughout the process. It was a pleasure working with Monkey Rung Products, thanks again for choosing us!
Good communication and Timeliness
Good communication on project and timely delivery.
Reply from Instant Promotion2026-01-06
Hi Michelle, thank you for the great feedback! We're glad to hear the communication and delivery met your expectations. It was a pleasure creating the custom cocktail table for Quality Equipment—thanks again for choosing us!
Excellent product and company
Excellent product and company; Solved shipping solution rapidly; very responsive
Reply from Instant Promotion2025-12-18
Hi Harry, thank you for the kind words! We're glad we could resolve the shipping issue quickly and that you were happy with both the product and our responsiveness. We appreciate your support and look forward to working with you again!
I have to give Rocket Canopy credit for…
I have to give Rocket Canopy credit for their unparalleled customer service. I ordered a 10 foot screen door for my canopy that I purchased from ABC canopy who does not offer such a option. Upon receipt of this order, who ever packed it, accidentally sent a plain 10 foot screen wall. Well, I called and spoke to a gentleman in customer service who apologized and said they would replace it with the proper one. He then explained that he would send out a return label for FEDEX. I received the email right away and sent the product back two days later. To my astonishment FEDEX had dropped off the replacement that same day with the screen door. I know that Rocket Canopy did not receive the old one but sent a replacement right away without even getting the original wall back. To me this is great customer service! Further I couldn't help but notice how much superior Rocket Canopies screens are....WAY better materials used as compared to ABC. I now wish I would of purchased my 10 x 15 canopy from Rocket Canopy instead of ABC. Obviously your merchandise is far stronger and durable compared to ABC....I thought I did my homework researching these canopies. Anyway GOOD job with my order and I will surely buy any future Canopies from your company...with regards- John P.
Reply from Instant Promotion2025-12-09
Hi John, thank you for taking the time to share such a detailed and thoughtful review! We're glad we could get the correct screen door to you quickly and that the return process was smooth. It's great to hear that the quality of our materials stood out, especially in comparison to your previous setup. We’re proud to offer both strong products and responsive customer support, and your feedback is exactly why we do what we do. We’d be honored to work with you again whenever you're ready for your next canopy—thanks again for your trust!