The custom pop up was beautiful
The custom pop up was beautiful! Great job on the canopy! The delivery was great! Still waiting on the DELUX BAG. I think it was back ordered.
Instant Promotion (instantpromotion.com) has a 4.8 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 50% of negative reviews; 70 of them were added in the last 12 months. Last updated 2026-08-12.
The custom pop up was beautiful! Great job on the canopy! The delivery was great! Still waiting on the DELUX BAG. I think it was back ordered.
It was very easy to work with Instant Promotions. Our pop-up banner arrived quickly and the quality was great!
From start to finish James was outstanding. The quality of the tent is great made very well. Definitely need to people to put the tent up. Just wished a storage bag came with the purchase(tent)especially for the price of it. Cheap tents come with storage bags that’s one of the negatives. The other is the weights for the legs for the price should have been a lot better than what is offered. They are not filled
A first class company . Great product outstanding customer service. Super fast delivery. Highly recommend and will continue to order from them. Yes it’s made in china but they make a lot of good things as well as cheap stuff. This is quality, You get what you pay .
Need a missing part for a feather flag, had what I needed and shipped it right out.
Great quality and customer service. You get what you pay for.
I was very happy with the Canopy Package I received. The prints looked great, the equipment was solid and well-made, and all of the logos turned out exactly as expected. The quality exceeded my expectations, and everything had a professional appearance. The entire process was smooth, and the finished product looked fantastic. I would definitely recommend this company to anyone looking for high-quality custom canopy products
Great experience. Very helpful, even when things don't go right, they make sure your satisfied, and make things right. Much appreciated.
We have ordered several custom canopies from Instant Promotion and always get compliments on how nice and durable they all are. We will be ordering from them again for sure!
Customer service was great before the sale and the product was perfect.
Great quality and exactly what I wanted! Can’t wait to order the 10 x 10 for my business!
I sent in my logo and some basic design ideas, and the team responded with a full color rendering. One adjustment, and my order was ready to submit. My one gripe is that there are so many "upgrades" that should be included in the cost, such as a rolling bag for storage.
We’ve had a fantastic experience working with Instant Promotion. We’ve purchased three custom canopies, multiple tablecloths, and several pop-up tables, and every product has exceeded our expectations. The quality has been excellent, the branding looks great, and everything has held up well through repeated use at events. What has impressed us just as much as the products is the customer service. Their team has been responsive, helpful, and easy to work with throughout the entire process. Orders have been handled professionally, and they’ve consistently delivered on what was promised. We highly recommend Instant Promotion to anyone looking for high-quality promotional displays and outstanding customer service. We look forward to continuing to work with them in the future.
I sent an email because the storage bag I just purchased for my custom tent from last year is too big. I haven't received a response because i would like to return it.
My sales rep was super helpful and acomodated my requests quickly. The overall product quality has been maintained (or even in some cases improved) from previous materials.
Wonderful experience! The sales rep I worked with, Bo, was responsive, helpful and available. He was incredibly helpful as I worked to get our items done to perfection. Processing and shipment was extremely fast too!! Great customer service, great quality and care. I couldn't have asked for a better experience.
Bo Peele has great customer service and always delivers updates on orders! Thank you for all your help with my logo.
James Minson was very helpful in the hole process! Help me come up with other ideas for what I wanted and it looks great very happy with what I got!!! I highly recommend this company.
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