Informative
The questions that I asked were answered timely. The organization aslo reached out so you wont feel completely out of your depth
InterExchange is a non-profit organization and a J-1 visa sponsor designated by the US Department of State.
Written by the business, not verified by us.InterExchange (interexchange.org) has a 4.5 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss User experience, Customer service. Last updated 2026-09-03.
Reviewers overwhelmingly had a great experience with this company. Participants frequently describe their time abroad as a life-changing and unforgettable journey filled with personal growth. Customers consistently praise the incredibly helpful staff, smooth application procedures, and exceptionally clear communication that made them feel safe and well-prepared. Many consumers also highlight the amazing cultural exchange and the great opportunity to build lasting friendships with people from all over the world. However, some reviewers were not happy with certain issues, noting unresponsive support or difficult camp conditions upon their arrival. A few people also felt that the guidance provided during specific situations could be improved to better address individual concerns.
Auto-generated from all reviews of this business. For reference only.The questions that I asked were answered timely. The organization aslo reached out so you wont feel completely out of your depth
This experience was amazing I get to meet some amazing people with wonderful interactions I am so grateful for this opportunity to experience a different culture from my culture, I will most definitely want experience this opportunity again.
Very good experience and service, I liked the support they gave me.
Fantastic, we appreciate your feedback!
TYSM!
Interexchange is the best agency ever , during my first year at camp the took some time out to go visit me and give a shirt, they’re always keeping an eye on you and helping you out whenever you need
The entire process was very smooth and the communication between interexchange was really good and frequent. The experience was so amazing! The people I've met was such an inspiration I really miss camp already. Thanks for the great opportunity and I hope I get to do it again next year!!
The reality is that many host families view au pairs less as participants in a cultural exchange and more as inexpensive childcare. They often arrive with unrealistic expectations, and even when you give your full effort, they will focus on the one task you missed or the one thing you forgot, blowing it out of proportion. The exploitation some au pairs endure under the guise of “cultural exchange” is alarming. While living in a new country can be an incredible experience, no one should have to sacrifice fair treatment, respect, and mental well-being to do so. Living in another country should be a beautiful experience not one where you’re treated like disposable labor. The way au pairs are used, drained, and dismissed is disgraceful, and it’s about time people stop pretending it’s all sunshine and happy family photos.
Hi, We are sorry to hear that your view of the program is not positive. This is far from the experience than we hear from the majority of our au pairs, and hosts. We work very diligently with both parties to ensure the safety above all. The cultural exchange aspects of the program are "baked in", so if this fell short of expectations we would like to hear more about how this could be better.
I am writing on behalf of my daughter who has been to camp for the last two years. We cannot fault the support and the organisation of the programme. However O has not been able to return to camp this year for fear of having a record of a medical bill still being unpaid. Two representatives of InterExchange have worked tirelessly for O but nearly a year on there is still no closure with her medical claims and her excess due to be paid. As a family we are at a total loss of what to do and O is now petrified of returning to the USA alone as she is so fearful of being stopped at immigration. It also has had an impact on getting insurance for her holiday as we have to declare that there is a claim in progress. I would really like some help and support. As a single mum trying to support her daughter, we feel so helpless.
We understand your apprehension, Claire. It's unfortunate that O was unable to return to camp this year, and we hope the matter can be resolved soon. Thank you so much for recognizing the hard work and dedication of our Camp USA team.
I started using InterExchange for my CampUSA application at first it started smoothly, then all of a sudden I struggled to get hold of anyone for almost two weeks at the company. Switched to Camp Leaders and they sorted all my problems within a day.
Hi, Luke. Please accept our sincerest apologies if we fell short in the promptness of communications. As I'm sure you can imagine, this is a very busy time of year for our Camp USA team. We're glad our friends at Camp Leaders were able to help you and we wish you a fantastic summer at camp!
Thank you! 😊
The camp was an amazing experience for me and the people there were very friendly and welcoming. The program was very helpful and informative to me in every step of the process. I have made really good friends and the job was everything that I had wanted it to be.
Glad you had a nice summer, Isabela. Thanks for the feedback!
Don't get carried away by what the employer says and start listening to employees (speaking specifically of counselors). Speaking specifically of summit camp, the work positions is too much and the difference between being a counselor and a being a specialist is huge. A counselor only rests half an hour per day and a specialist rests about an hour and a half. They should provide equal opportunities.
Thanks for the review, Maria. Your feedback will help us improve the experience for participants in the future.
It was a fun experience, but also kinda intriguing and challenging. It really made me think in a new way, and I found out I had some skills I didn’t even know about.
It's great that you were able to rise to the challenge, Jose. Hopefully those new skills that you discovered will be useful in your future endeavors.
great opportunity for career development especially if you are in the helping profession. I have achieved most of my objectives, make positive change in my campers life, meet people across the globe and build lifetime friendship.
That's what it's all about! Glad you had a fulfilling summer, Shanz!
I consider it was an incredible experince for me. I knew a lot of good people and I grew as person.
That's great to hear, Joshua. Thanks for the review!
It was easy to apply, and the team always answer me qhen I needed
Thanks for your review, Tayna!
InterExchange was a great help this summer, ther took care of me and my friends that I met at the camp, it was a freat cultural and learning experience
New friends are hands-down one of the best parts of the experience. Glad to hear you had a great summer!
That's great to hear! 🏕️
Appreciate the feedback, Juan. If you could be more specific, it might help us improve the program for future participants.
How supportive interExchange is. I love how the company will tirelessly work with you from the start of your application till you reach the united states of America. Apart from that they support you and check up on you during your stay in the US, which I found so special and amazing. interExchange is definitely the best ❤️🙏.
We appreciate the words of encouragement. Thanks, Malilwe!
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