intheclouds

Great record

Great record. Sounded great.

Everything always goes smooth during…

Everything always goes smooth during the ordering process. Product shows up at a reasonable time.

The cd was done very well

The cd was done very well! Great production!

Affordable

Affordable, simple ordering, and quick shipping. The CDs performed perfectly. The only issue was that the disc art didn’t quite match the color of the case artwork.

Print was off noticeably off-center

Print was off noticeably off-center. Emailed over a week ago and never heard back.

Good morning everyone have a great day

Absolutely amazing

Absolutely amazing! Can’t recommend this enough. Great quality. I ordered this as a gift for someone and they loved it. Very reliable.

I just want to say how perfect our…

I just want to say how perfect our albums came out. Truly the most perfect gift to give anyone. The sound quality was top notch and the pictures for the album came out flawless. Great product & customer service!!

WOnderful

i love my vinyl it was a special gift and will definantly buy another

I ordered a custom album for $100

I ordered a custom album for $100, but I’m disappointed with the quality. The jacket is flimsy, the printing is dull, and the white space is dirty. The album itself is lifeless, dull, and lacks bass. (I had my tracks mastered for vinyl.) Unfortunately, I wouldn’t use it again.

Cheap materials

Cheap materials , no Gloss Not even cardboard

You guys are amazing for letting me add…

You guys are amazing for letting me add anything to that vinyl

I love my music on vinyl more than I expected wonderful experience

I love my music on vinyl

Comunication is important

I sent a project #ITC35308 on July 7 2025. I received the usual pitch emails, but the record didn't arrive in the expected time. I wrote ITC via email explaining the situation but got no answers. I logged and checked my project and all the tracks and images were gone, wrote again to Dan asking what was going on, I got no answer. I logged to ITC and found out my tracks and images were gone. Wrote back, again no answer. I had to go to PayPal and get my money back, without any communication on your part. I reorder the project and received it. I have done 5 previous projects without a problem.

NO Customer service... SCAM SITE!

I made an order with the understanding it would take 4-6 weeks. It took almost 10 weeks to receive. THEN the quality of the record was UNLISTENABLE. There was a high-toned squeal underneath the entire record, on both sides. I have been arguing with them for 3 months now to get some resolve but have heard NOTHING from the customer service team. I am STILL waiting. I have sent countless emails, posted on their Facebook, all to no avail. They are a SCAM! Update: It's been another 2 months and they STILL have not attempted to get in touch with me, despite REPEATED attempts. They have zero customer service. Their product is awful. NO quality. Sounds like it was recorded with Thomas Edison's original equipment! They offered NO apology, NO refund, NO steps on how to make things right. BUYER BEWARE!!! THIS IS A SCAM SITE!!!

I was excited to try In the Clouds out

I was excited to try In the Clouds out, as I wanted to get a few different records made. The album cover itself was folded/glued together unevenly. The print quality was good, but the paper stock was flimsy. As for the record itself, it looked great, but the sound was not so good. It was very quiet, and the sound quality wasn't great. I can't really enjoy listening to the record, and I guess I'll have to use a Sharpie to color in the white overlap of the misaligned cover so that I can at least frame it and display it. I was hoping to have it be a record that I listened to. I wish this had been a better experience.

Amazing quality product

The vinyl sounds fantastic! I’m heavily impressed in the time and quality that was put into my order. Can’t wait to order more!

I received a really high quality vinyl…

I received a really high quality vinyl and CD of my EP in a really quick amount of time. Thank you so much!

Quality Products and Support

This is my 2nd time ordering from this company. I've used it to aid in collections of 2 CD's so far that are otherwise unobtainable anymore or just nonexistent in CD form to add to my collection. I was worried about the guidelines beforehand on RGB and CMYK color printing and the possible outcome but upon receiving the CD, the colors were fantastic and they even sent me a 2nd CD, one with the audio and one blank when I merely was requesting a Blank alone. The storage medium for the CD's is a little iffy for long term storage but it fits my needs for the framing of the art and CD. I would 100% recommend this company for collectors and personal reasons alike.

your service is crap

your service is shit, my package has been sitting in once place for weeks and not moving, you never sent it out. I want a refund