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Health & Medical

Invigor Medical

100 reviews

4.4100 reviews
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About Invigor Medical

Data updated
Website
invigormedical.com
Category
Health & Medical
Location
United States · Kennewick
Status
Unclaimed
Last 12 months
36 reviews
Replies to negative
60% (9/15)
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Is Invigor Medical legit?

Invigor Medical (invigormedical.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 60% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

J
Jeremiah · 4 reviews · Experienced 2024-11-07 ·

angelo was very helpful

angelo was very helpful. great service

Reply from Invigor Medical2024-11-18

Thank you for your kind words—we're thrilled to hear that Angelo provided you with great service! Invigor Medical Team

L
LILI RAMIREZ · 1 review · Experienced 2024-11-06 ·

Enzo was simply amazing

Enzo was simply amazing. Super efficient and fast to respond to all my questions, knew exactly what he was talking about, no second guessing. Super satisfied.

Reply from Invigor Medical2024-11-18

Thank you for sharing your experience—it's wonderful to hear that Enzo provided such efficient and knowledgeable support! Invigor Medical Team

D
Devyn Pereyra · 1 review · Experienced 2024-11-05 ·

Enzo was very helpful and informative

Reply from Invigor Medical2024-11-18

Thank you for your kind words—we’re glad to hear that Enzo provided helpful and informative support! Invigor Medical Team

V
Victor Ramos · 7 reviews · Experienced 2024-10-28 ·

Enzo from customer service was really helpful!

Enzo from customer service was really helpful in helping me with all my questions Thank you Enzo! Great job keep up the good work.

Reply from Invigor Medical2024-10-29

We’re delighted to hear Enzo provided the assistance you needed—thank you for your kind words and encouragement! Invigor Medical Team

C
Coreen Lynch · 2 reviews · Experienced 2024-10-22 ·

The service was great

The service was great. Very quick and efficient. Delivery was quick too. And Enzo was a huge help! Thanks!

Reply from Invigor Medical2024-10-29

We’re thrilled to hear you had a positive experience with our service and that Enzo was able to assist—thank you for sharing! Invigor Medical Team

K
Kyle Jones · 1 review · Experienced 2024-10-18 ·

Enzo was a great help

Enzo was a great help. Quick and useful responses.

Reply from Invigor Medical2024-10-29

We’re so glad to hear Enzo provided quick and helpful support—thank you for your feedback! Invigor Medical Team

B
Brad Yates · 3 reviews · Experienced 2024-10-02 ·

Very helpful

Very helpful, walked me through the confusing steps to reset password. Thanks again

Reply from Invigor Medical2024-10-04

We're so glad to hear that you received the help you needed to reset your password smoothly—thank you for sharing! Invigor Medical Team

M
Mike Littrel · 1 review · Experienced 2024-09-19 ·

Disappointed after Having been a customer for years and…

Having been a customer for years and repeat purchaser, I was shocked about how dismissive the company was when they did NOT deliver the order I paid for. I ordered 2 products and paid for them separately. One product arrived in about 2 weeks. The other was shown as processing for nearly a month. After the 2nd month they claimed it was delivered with the first package. It was NOT. I went back and for with them explaining that I did not recieve the product and just wanted them to send the replacement. Instead I was told that they would not send a replacement or refund my money. Moreover, that I could file a police report. I have since disputed the charge with my bank and will be getting the refund that way. Also they have now lost a long time repeat customer. Maybe you should consider better service when your company did not fulfill its obligations. You refuse to make your mistake right and keep an approx $300 order but will lose that via the CC company and I will never work with this company again. And that was approx $2000 per year of orders. I guess it was worth it!

Reply from Invigor Medical2024-09-24

We apologize for the frustration and inconvenience caused, and we are sorry to lose you as a long-time customer. Please keep in mind that the pharmacies we work with do have a policy that allows patients to report any issues or missing items within 72 hours of delivery. Since this matter was brought to our attention well past the pharmacy's timeframe they are unable to replace your order directly.

A
Anna Beck · 1 review · Experienced 2024-09-12 ·

Excellent customer service

Excellent customer service. I was fortunate enough to have Angelo assist me with questions I had regarding an order. Not only was he timely, he made sure I had all the information I needed to where every matter was covered and all my questions were answered. I appreciate his efforts in helping me. Need more like him. Great asset to your team.

Reply from Invigor Medical2024-09-17

Thank you for your kind words; we’re thrilled to hear that Angelo provided you with such excellent support! Invigor Medical Team

P
Peggy Campbell · 1 review · Experienced 2024-08-30 ·

Will not order again

I ordered 12 week supply in June at a reduced rate through Groupon. It finally arrived at the very end of August. In June I received a package with alcohol wipes and syringes only. Filed an incident claim and it took months to finally receive. I will be reordering locally from now on.

Reply from Invigor Medical2024-09-09

We apologize for the delay and inconvenience you experienced. We appreciate your patience and are sorry to hear that the process did not meet your expectations. Invigor Medical Team

S
Sophia Ramirez-Godinez · 1 review · Experienced 2024-09-05 ·

Resolved my issue promptly.

Reply from Invigor Medical2024-09-09

We’re glad to hear your issue was resolved promptly—thank you for sharing your feedback! Invigor Medical Team

B
BRENDA WILLIS · 1 review · Experienced 2024-09-03 ·

Enzo was very helpful with answering…

Enzo was very helpful with answering all of my inquiries

Reply from Invigor Medical2024-09-09

Thank you for sharing your experience! We're glad to hear that Enzo was able to assist you with all of your inquiries. Invigor Medical Team

R
Richard Shelnut · 5 reviews · Experienced 2024-09-02 ·

Always great service from Invigor

Always great service from Invigor. Enzo was great to work with and answered all my questions promptly. Highly recommend this company and Enzo!!

Reply from Invigor Medical2024-09-09

Thank you for your kind words and recommendation! We're thrilled to hear that Enzo provided you with excellent service. Invigor Medical Team

V
Vic · 17 reviews · Experienced 2024-08-31 ·

I bought a Groupon to help with starter…

I bought a Groupon to help with starter costs, but when attempting to place Invigor order, the amount did not change plus there were added drug costs that were supposed to be included in the price. Was able to cancel the Groupon, thankfully, without proceeding with Invigor. Very confusing. Can see where someone could be mislead by it. I would add that Groupon took care of me immediately, and confirmed it with me by email. Very helpful. Will continue to use Groupon!!!

Reply from Invigor Medical2024-09-09

We’re sorry to hear about the confusion with your Groupon offer and appreciate your feedback. We will review the issue to improve our process. Invigor Medical Team

L
LissaMarie Butler Scotti · 3 reviews · Experienced 2024-08-30 ·

Enzo

Enzo assisted me and was very helpful and answered all of my questions in a timely manner. :-)

Reply from Invigor Medical2024-09-09

We’re glad to hear Enzo was able to assist you and provide timely answers to your questions! Invigor Medical Team

e
ed olarte · 3 reviews · Experienced 2024-08-29 ·

Enzo was a great help

Enzo was a great help. He was very professional and very helpful

Reply from Invigor Medical2024-09-09

Thank you for sharing your experience! We’re happy to hear that Enzo provided professional and helpful service. Invigor Medical Team

N
Nichoal · 1 review · Experienced 2024-08-27 ·

I needed help

I needed help trying to update my phone number and then log into my account. I contacted online support and was promptly replied to by Enzo. Enzo was amazing as customer support. Went above and beyond to help me out very quickly. And was so nice in the process. Enzo is a very nice person and I if I need future assistance hopefully I will get Enzo again.

Reply from Invigor Medical2024-09-09

Thank you for your kind words! We're glad to hear that Enzo went above and beyond to assist you, and we’ll be sure to share your feedback with him. Invigor Medical Team

J
Jack Adams · 1 review · Experienced 2024-08-26 ·

The customer service given to me by Enzo

The customer service given to me by Enzo was amazing. I had some issues with an order. He was able to resolve everything in a precise, professional manner. He kept me informed every step along the way and followed up with each and every question I had. All I can say is if you have any kind of issue, ASK FOR ENZO!

Reply from Invigor Medical2024-09-09

Thank you for your glowing review! We're delighted to hear that Enzo provided such excellent support and kept you well-informed throughout the process. Invigor Medical Team

J
Jeanyne DeMuth · 2 reviews · Experienced 2024-08-26 ·

Enzo quickly confirmed account questions

I began my journey with Invigor last week and so far things have been great. Enzo helped me in a chat to see why my account wasn’t reflecting some updates. Quickly answered me and assured me things were going in the right direction.

Reply from Invigor Medical2024-09-17

We’re thrilled to hear that Enzo was able to assist you promptly and provide reassurance on your journey with us. Invigor Medical Team

M
Mexico in Alaska · 5 reviews · Experienced 2024-08-26 ·

To many bots but CS is on point TY ENZO

I don’t like how many bots I had to go through before reaching an agent .. however the agent was very helpful and quick in getting my account back to where it should be and resolved all my issues Thank you ENZO

Reply from Invigor Medical2024-09-09

Thank you for your feedback and patience. We're glad to hear that Enzo was able to resolve your issues promptly and effectively. Invigor Medical Team