Invigor Medical (invigormedical.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 60% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
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John · 1 review · Experienced 2025-06-19 ·
★★★★★
Great refill experience with Maddy
Maddy, who proactively reached out to assist me, wanted to confirm that my trimix prescription had worked well for me before proceeding with the fulfillment. This was perfect timing as I had recently investigated options of refilling it. The entire process was handled with the utmost care and professionalism, providing me a white glove service experience.
Reply from Invigor Medical2025-07-02
Thank you for sharing your experience! We're so pleased to hear that Maddy provided timely and professional support to ensure your needs were met with care.
– Invigor Medical Team
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Wes · 2 reviews · Experienced 2025-06-16 ·
★★★★★
Mandy was very helpful getting my…
Mandy was very helpful getting my trimix ordered
Reply from Invigor Medical2025-06-19
Thank you for your feedback! We're glad Maddy was able to assist you with your Trimix order.
Invigor Medical Team
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Michael R · 1 review · Experienced 2025-06-17 ·
★★★★★
I have to say I rarely complete these…
I have to say I rarely complete these requests for reviews and … Brooklyn provided me the best service possible. She answered my questions quickly and made sure I was completely informed of the process. She was great to interact with.
Reply from Invigor Medical2025-06-19
Thank you for taking the time to share your experience! We're so glad to hear that Brooklyn provided such helpful and informative support.
Invigor Medical Team
Maddy contacted me today to refill my “Super QuadMix” treatment and the timing was perfect. We were able to get everything squared away within a few minutes without any problem! Maddy and others I have worked with at Invigor have been very helpful, professional and thoughtful. I recommend them to those seeking treatments that they provide!
Reply from Invigor Medical2025-06-19
Thank you for your kind words and recommendation! We're glad Maddy and the team were able to assist you quickly and professionally.
Invigor Medical Team
Great company and amazing staff. Today I was assisted by Maddy and she was fantastic, she was able to get my order in quickly and was very knowledgeable on the Quadmix I needed.
Reply from Invigor Medical2025-06-16
Thank you for your wonderful feedback! We're glad Maddy provided quick, knowledgeable service to help with your Quadmix order.
Invigor Medical Team
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Lisa · 3 reviews · Experienced 2025-06-13 ·
★★★★★
Great experience with Maddy
Spoke with Maddy. She was very helpful and was able to answer all my questions about tirzepitide max. I called about switching my current prescription and she was able to switch it with no problem and even got it going the same day. I will definitely make a point to speak with her again if I need to call.
Reply from Invigor Medical2025-06-16
Thank you for your kind words! We're happy to hear Maddy provided helpful and efficient support with your tirzepatide max prescription.
Invigor Medical Team
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Judith S · 2 reviews · Experienced 2025-06-11 ·
★★★★★
Fast and responsive
I was going to switch to Lilly’s cash option for Zepbound but they do not make the highest dose available under this option. Happy for me that Invigor moved quickly to re-start my subscription. Brooklyn (my account coordinator) made it fast and easy. Hooray for Invigor!
Reply from Invigor Medical2025-06-16
Thank you for sharing your experience! We're glad Brooklyn was able to quickly and easily restart your subscription so you could continue getting the dose you need.
Invigor Medical Team
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LagunaGuy · 3 reviews · Experienced 2025-06-12 ·
★★★★★
Working with Brooklyn from Invigor was a delight.
I worked with Brooklyn who gave me efficient and courteous service. She is extremely knowledgeable regarding the product she works with. She made my ordering process easy, and I found her a delight to work with. Invigor Medical has a valuable asset with Brooklyn.
Reply from Invigor Medical2025-06-16
Thank you for your thoughtful feedback! We're thrilled to hear Brooklyn provided knowledgeable and efficient service that made your ordering process easy.
Invigor Medical Team
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Michael Melson · 2 reviews · Experienced 2025-06-12 ·
★★★★★
Great customer service
Maddy was so helpful with ordering the product and answering any questions I had. I have ordered from her many times and it’s been a pleasure every time
Reply from Invigor Medical2025-06-16
Thank you for your continued trust and kind feedback! We're glad Maddy has consistently provided helpful and pleasant service for your orders.
Invigor Medical Team
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customer John Barb · 4 reviews · Experienced 2025-06-09 ·
★★★★★
Maddy’s Professionalism Hits Home!
Maddy is a careful listener and a caring professional. Her demeanor during our discussion on my medication was empathetic and understanding. She advised she would seek a resolution of my health issue and respond before the close of business. She kept this promise and presented her resolution including a discussion with Invigor Physician. Invigor Medical CARES about its patients.
Reply from Invigor Medical2025-06-16
Thank you for your thoughtful feedback. We're proud to hear that Maddy provided empathetic, professional care and followed through promptly to support your health needs.
Invigor Medical Team
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Xander Magnus · 1 review · Experienced 2025-06-10 ·
★★★★★
Everyone as Invigor has been so helpful…
Everyone as Invigor has been so helpful and insightful and providing me the attention and care as a patient to meet my health needs. Specifically, Brooklyn has been the best at making sure all my needs are met and my medication management is always taken care of. She’s the best. Thanks Invigor! Happy patient here.
Reply from Invigor Medical2025-06-16
Thank you for your kind words and for trusting us with your care. We're delighted that Brooklyn has been so attentive and helpful in managing your medication needs.
Invigor Medical Team
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gary gates · 1 review · Experienced 2025-05-22 ·
★★★★★
Brooklyn was awesome!
Brooklyn was awesome!
I had a great experience with Invigor medical,
I received fantastic customer care and follow up from both Brooklyn F and Gladys H, I'm in the hospitality business and just really appreciated both their kindness and care, meds arrived quickly, I will use again and would highly recommend
Reply from Invigor Medical2025-06-16
Thank you for the wonderful review! We're so glad Brooklyn and Gladys provided such kind, attentive care and that your experience with us was smooth from start to finish.
Invigor Medical Team
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Jim · 6 reviews · Experienced 2025-06-09 ·
★★★★★
Great service and good price too!
Reply from Invigor Medical2025-06-16
Thank you for your positive feedback! We're glad you’re happy with both our service and pricing.
Invigor Medical Team
Brooklyn was extremely helpful, professional, and friendly. It’s refreshing to see outstanding customer service alive and well at Invigor Medical. Thank you!
Reply from Invigor Medical2025-06-16
Thank you for your kind words! We're thrilled to hear Brooklyn provided such helpful and professional service—it truly means a lot to us.
Invigor Medical Team
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Joseph · 2 reviews · Experienced 2025-06-06 ·
★★★★★
Brooklyn was fast
Brooklyn was fast, efficient and oh so pleasant. Joe
Reply from Invigor Medical2025-06-16
Thank you, Joe! We're glad to hear Brooklyn made your experience fast, efficient, and enjoyable.
Invigor Medical Team
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Ni No · 1 review · Experienced 2025-04-28 ·
★★★★★
untrustworthy
After I made an order (assisting my partner) , we got an email to proceed with further steps of some medical evaluation, which we weren't notified prior making a payment. Asking for refund took a month, they refused to assist over t he email, and over the phone. We had to contact the bank, and report the fraud.
Reply from Invigor Medical2025-04-29
We're sorry to hear about your experience and truly appreciate you bringing this to our attention. We’d be happy to look into this further. Please have your partner reach out to us directly so we can obtain their consent to discuss their information with you and assist appropriately.
Invigor Medical Team
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Andrew Stum · 4 reviews · Experienced 2025-03-25 ·
★★★★★
I had no idea what to expect when…
I had no idea what to expect when ordering injectables from an online company, but Invigor Medical completely exceeded my expectations. From the very beginning, their customer service was outstanding. They took the time to guide me through everything and made sure I felt supported—they genuinely cared.
Today, I had a very specific question and spoke with Brooklyn, who was incredibly helpful. She not only answered my questions clearly but also followed up with multiple texts, including a detailed dosing schedule and a summary of our conversation.
I wouldn’t hesitate to recommend Invigor Medical. Their customer service is truly top tier!
Reply from Invigor Medical2025-03-28
Thank you for your thoughtful review! We're so glad to hear that our team, especially Brooklyn, provided the guidance and support you needed throughout your experience. Your recommendation means the world to us, and we truly appreciate your trust in Invigor Medical.
Invigor Medical Team
K
Kevin Smith · 3 reviews · Experienced 2025-03-21 ·
★★★★★
We Luv Brooklynn
I have received amazing service from Brooklyn. Everyone I have referred communicates with Brooklynn. We all love her. Thank you team Invigor.
55 pound in 5 1/2 months.
Reply from Invigor Medical2025-03-28
Thank you for your kind words and for sharing your success! We're thrilled to hear that Brooklyn has provided such great support and that you've had such an incredible journey. We appreciate your trust in Invigor Medical and your referrals!
Invigor Medical Team
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Brandon · 3 reviews · Experienced 2025-03-10 ·
★★★★★
Courtney is always quick to message…
Courtney is always quick to message back and gets things done. Great job Courtney
Reply from Invigor Medical2025-03-18
Thank you for your review! We're glad to hear that Courtney provided prompt and efficient service.
Invigor Medical Team
received trimix that expired in 5 weeks. was told that was the shelf life of the product from their supplier Tailor Made Compounding.
Reply from Invigor Medical2025-02-26
Thank you for your feedback. We understand your concern and want to assure you that the expiration dates are determined by the supplier based on the product’s stability, sterility, and effectiveness. Typically the best used date is up to 60 days from the date the medication is compounded by the pharmacy. You're welcome to reach out to our support team and we'd be happy to look into this matter with you.
– Invigor Medical Team
