Invigor Medical (invigormedical.com) has a 4.4 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Health & Medical and its reputation is good. 85% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 60% of negative reviews; 36 of them were added in the last 12 months. Last updated 2026-08-10.
Maddy has helped several times. She and the company are a pleasure to work with getting me sildenafil reorders 🙏🏼👍🏼. Many many Thanks to Maddy. Great help is super hard to find and it’s refreshing that there are still people that have Great Customer Service !
I’ve been ordering from them now for several years…And Brooklyn has always notified me when I needed a refill…she let me know that they had a special going on this month so I did another order…Thank you Brooklyn…
My overall experience with Invigor Medical has been decent. Maddy is the person that made it better. She is very helpful. She answered all my questions, addressed my concerns, and worked diligently to correct the error with my address.
Maddy was so great to deal with. Asked all the right questions and made sure I was getting what I needed
Brooklyn has been very helpful with any needs that arise. I have appreciated her willingness to answer questions and be supportive getting me where I want to go!
Invigor Medical gets it. The sensitivity of medical case management and excellence in customer service. Gladys H is a rock star in both of these categories.
Great service. Fast and efficient. Maddy was very attentive and took good care of my order answering all my questions about Trimix and others.
Maddy has been amazing!! I have a crazy schedule but she makes time to get with me and get me straight!! I am so grateful for her so so much!! She is great at what she does and got me squared away! I SO APPRECIATE HER!! 🥰🤩
Maddy was excellent in reaching out to me and being very intentional about making sure I get exactly what I needed. She was wonderful!
This is by far the best service I’ve ever used. The team is incredibly helpful, always prompt, and the product itself is outstanding. Delivery has been reliable and on time, every single time. Truly a five-star experience.
Maddy has been great to work with. Very prompt and helpful with any questions and orders. Will continue to use Invigor!
Maddy has been wonderful every time I've needed to reach out. I have gotten immediate satisfaction on whatever issue I am having. She is helpful, patient and pleasant. This is what customer service should be!
Today I interacted with Maddy. She made very easy to refill my prescription for sildenafil. I am a repeat customer with Invigor. The service I rec'd from Maddy today insures that I will continue to use Invigor.
Maddy was very helpful and made sure it was clear on which medication, Tirzepatide, that I was needing to be filled and what the price point was before placing the order.
We’re happy to hear that Maddy was so helpful in making sure everything was clear with your medication and pricing before placing your order. Thank you for sharing your positive experience! Invigor Medical Team
Maddy was very helpful and courteous. Answered all my questions and placed order for me quickly Thank you
We’re thrilled to hear that Maddy was helpful and courteous, and that she was able to answer all your questions and place your order quickly. Thank you for sharing your experience! Invigor Medical Team
Mandy was extremely responsive and thorough. She made sure she answered all my questions and checked for understanding.
We’re so glad to hear that Maddy was responsive and thorough, ensuring all your questions were answered. Thank you for sharing your positive experience with us! Invigor Medical Team
I requested another order of Trimix with a stronger formulation than the previous order. I was contacted by Maddy in short order and was very pleased with her professionalism in handling my request.
Thank you for your feedback! We're happy to hear Maddy provided prompt and professional support with your Trimix order. Your satisfaction is our priority, and we appreciate you choosing us. – Invigor Medical Team
I spent a good deal of time placing an order with them because they were vague on delivery options to my rural locations where we experience thefts of parcels left unsecured. I made this VERY clear to their rep, and eventually informed them that I was buying and installing a locked parcel box ESPECIALLY for this Invigor delivery. I made this very clear to their rep, Brooklyn, in writing, before my purchase. Part of the delivery by UPS was delivered properly, but the second delivery two days later was left on the side of the county road,in plain view of strangers, and was stolen. They are now refusing to refund or replace, claiming it's my problem with UPS, but THEY are responsible for shipping problems, not me, and UPS won't take a complaint from me, only the sender. They just left me hanging; crappy, never do business with these people.
Thank you for taking the time to share your feedback. We're truly sorry to hear about the delivery issue and the frustration it has caused. Please know we take concerns like this seriously and always aim to provide clear communication and support throughout the process. While we understand the situation, it's important to note that there is a protocol all patients must follow for replacements to be considered, not just by Invigor Medical, but also by the pharmacy and the shipping courier. This process ensures that all parties involved have the necessary information to properly evaluate and resolve such claims. We would be happy to further review this with you if you'd like to reconnect. Our goal is always to help our patients feel supported and cared for. —Invigor Medical Team
Maddy was extremely helpful and got my script update done very professionally and efficiently. She was very sweet and understanding. I felt comfortable and taken care of. Thank you Maddy. Invigor found a keeper with hiring you.
Thank you so much for your kind words! We're thrilled to hear that Maddy provided such professional and compassionate support—your comfort and care are always our top priorities. – Invigor Medical Team
I dealt with Brooklyn and she made everything simple and easy. She did everything via text and I answered questions in my own timeframe. There was no 20min phone call. I just answered texts when I say they so it was like 0 time used.
Thank you for your feedback! We’re so glad Brooklyn was able to make the process smooth and convenient for you through text communication. – Invigor Medical Team
100 reviews matching