Excellent response time!
I order from multiple promo item vendors and iPromo and specifically Kaytee B has been amazing. Very responsive, items are as described, communication is excellent.
About iPromo
Data updated- Website
- ipromo.com
- Category
- Events & Entertainment
- Location
- United States · New York
- Status
- Unclaimed
- Last 12 months
- 21 reviews
- Replies to negative
- 0% (0/2)
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Is iPromo legit?
iPromo (ipromo.com) has a 4.9 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has not yet replied to negative reviews; 21 of them were added in the last 12 months. Last updated 2026-08-12.
What people say
Great service
Great service. Responsive to our needs and on time delivery.
David is always very helpful and…
David is always very helpful and responds to inquiries same day! Love the service!
100% Reccommend
David Chan was amazing to work with. he made this process very smooth and he communicated very well along the way of my order being processed. I would 100% use this company again. My product turned out amazing.
Great, personalized recommendations to ensure a great product
I appreciate that Sean O'Sullivan had a recommendation for me to get my colors exactly right. Our logo is a gradient which can be tricky. He made the suggestion that I submit PMS colors along with the logo, and the printing/color came out perfectly. Sean is also incredibly responsive and full of good suggestions.
Great Experience with iPromo, Working with David Chan
I worked with David Chan on an order with a tight deadline, and he knocked it out of the park. He was very prompt to reply to my emails and offered me many options to consider that helped me make the most informed decision for the promo merch I needed. While the order was out for delivery, he gave me daily updates that put my mind at ease. I will definitely be working with him again in the future.
Great quality product at a fantastic price!
Received our wireless chargers today and am very happy with how they came out! Looked exactly how the proof showed, and it looks great with our logo. David Chan helped us get what we wanted earlier than expected and at a great price. Highly recommend!
David Chan demonstrates exceptional management and customer service excellence
David Chan demonstrates exceptional account management and customer service excellence. His proactive approach to order management ensures seamless project execution, with consistent follow-through on all deliverables and timely status updates. Key strengths include: Responsive Communication: Provides immediate responses to inquiries and proactively seeks solutions when additional research is needed. Account Management: Maintains detailed oversight of all orders with regular status monitoring. Customer Focus: Shows genuine commitment to client satisfaction and relationship building. We are delighted to have David managing our account once again. His reliability and dedication make him an invaluable partner for our promotional merchandise needs.
Works fine but occasional lag
Works fine but occasional lag. Build quality feels cheap
David Chan was a great communicator and…
David Chan was a great communicator and made sure we got the product we needed. We had an issue with our first order but he swiftly made changes, expediated shipping, and made sure we received the correct item and resolved our issues.
iPROMO Hired a good one!
David Chan made ordering marketing materials incredibly easy! He was attentive, informative, and always kept me in the loop with our order. He’s quick, efficient, and it’s no surprise his reviews speak so highly of him.
Our rep was amazing!
Our rep, David Chan, showed up for us on this project! When we heard that our first choice wouldn't arrive in time for our Company party, David did everything he could to get us another option in time for the party. We were super impressed!
David killed it again
David killed it again! Couldn't be happier with the custom hand sanitizers. We love them!!
David was incredibly responsive
David was incredibly responsive, proactive, helpful, and communicative about my order. Will definitely reach out and utilize this company again for future orders.
Thank you
Thank you, David, for the rapid work and always staying on top of my case. This is not the first time I’ve worked with David, and once again he delivered the best deal and the best service. Professional, responsive, and efficient — truly excellent business-to-business support. Highly recommend.
Great experience
Great experience. Jackie stayed on every detail and made sure my order was correct and delivered on time. I plan to use iPromo again for future projects.
Exceptional customer service and attention to detail and price
iPromo made ordering my employee holiday gift easy, affordable and delivered on time. David Chan offered me exceptional customer service and guided the production process thoroughly and expertly. The product I ordered is of high quality and the logo imprint is impeccable. I will definitely order more items from iPromo for my company, to be used for events and sales efforts.
Would give 100 stars!
Awesome experience with this team and company. They were quick to respond to emails, kept me updated on delivery status and everything came in in a week! I will absolutely be using them again in the future, shout out to David for the best costumer service!
David + iPromo = Great Combination
David with iPromo was attentive to our needs and the product quality was outstanding! Delivery to our conference site was seamless.
One and only swag provider ipromo
iPromo is the only company we use for our firm's branded swag. No matter how large or small an order we place it is always handled white glove. While many people think of this business as "commoditized" I assure you it is not. I would never use anyone but ipromo.