Is International Sports Sciences Association legit?
International Sports Sciences Association (issaonline.com) has a 4.6 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Sports and its reputation is excellent. Praise is nearly unanimous, with 92% rating it 4 stars or higher; The business has replied to 45% of negative reviews. Last updated 2026-08-10.
What people say
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Lilly Diaz · 1 review · Experienced 2026-07-06 ·
★★★★★
Arguably one of the worst customer service..
Arguably one of the worst customer service/ financial service companies ever. They claim to be flexible and accommodating, but their “customer service” takes forever to respond to emails and never answers phones calls. I called about adjusting my account/payments due to medical injuries & loosing my job, and they were FAR from understanding. They didn’t want to work with me or even offer a refund. Now my account is locked and they keep saying they will keep taking my money. I even tried to work with them on adjusting my account due to the state of the economy (as stated in a previous email by them), but no luck. They laughed and hung up in my face. Needless to say this was a disappointing experience.
Reply from International Sports Sciences Association2026-07-09
Thank you for sharing your feedback. We're truly sorry to hear about your experience, and we offer our sincerest apologies for the frustration and distress this situation has caused. What you described—especially feeling unheard during a difficult time involving job loss and a medical injury—is absolutely not the standard of service we aim to provide. We're taking your feedback seriously and reviewing our internal processes to address the communication issues you experienced.
We genuinely want to help our students succeed, especially when unexpected life changes happen. While our standard policy limits cancellations after the initial enrollment period, we want to find a way to support you through this transition. We're more than willing to work with you on a solution.
Our teams are ready to help you find a reasonable path forward. Please reach out to our financial services team at [email protected] to discuss flexible options for your balance, and contact our support team at [email protected] so we can look into alternate options.
We hope to work together to turn this experience around for you.
The information was concise and easy to understand. The video content was very useful and straight to the point. If you want to be a Personal Trainer, this is a great place to learn. I have my Personal Trainer certification along with my Strength and Conditioning certification.
Reply from International Sports Sciences Association2026-07-07
Thank you so much for the fantastic review! We're thrilled to hear that you found the information concise, easy to understand, and that our straight-to-the-point video content was so useful to you.
A huge congratulations on earning both your Personal Trainer and Strength and Conditioning certifications! Combining those two powerful credentials sets you up with an incredible foundation to help clients achieve both their fitness and high-performance athletic goals.
Thank you for choosing ISSA to back your career, and we wish you the absolute best out there on the training floor!
Love the courses I learned alot taking this classes
Reply from International Sports Sciences Association2026-07-07
Thank you so much for the wonderful feedback! We're absolutely thrilled to hear that you loved the courses and learned a lot during your classes.
Our main goal is to provide a rewarding and engaging learning experience, so it's fantastic to know that you got so much value out of the material.
Thank you for choosing ISSA to back your fitness journey, and we wish you the absolute best as you put that new knowledge to use!
It has been a long time coming for me to decide on taking the necessary steps to become a personal Trainer.
Things happen in the right time, and the time was now!
Deciding to go with ISSA was a perfect choice for me, because, the courses, the study guides, and the support team are excellent!
There are several other Personal Trainer programs available that are legitimate, but this one was best for me.
I appreciate how the process is set up for you to succeed, although it all starts with making the efforts to get started and stay focused.
I already have clients that I’m training, and looking forward to further using my skills, studies and tool guides that ISSA has offered to help me eventually create a business that I will train and support those seeking to achieve better health, fitness, and wellness.
Thank You ISSA!
Reply from International Sports Sciences Association2026-07-07
Thank you so much for this amazing feedback! Your mindset is exactly what turns a passion into a successful career. We're incredibly honored that you chose ISSA as the perfect fit for your journey when the time was right for you.
It's fantastic to hear that our courses, study guides, and support team gave you everything you needed to feel set up for success. The fact that you are already training clients and using your new skills, studies, and tool guides to build your future business is amazing! You're well on your way to making a massive impact on the health, fitness, and wellness of so many people.
Thank you for choosing ISSA to back your dreams, and we can't wait to see your business thrive!
Reply from International Sports Sciences Association2026-07-07
Thank you so much! We're thrilled to hear that you had such a great experience with us.
Thank you for choosing ISSA to support your fitness journey, and we wish you the absolute best with your next steps!
The lessons with the video explanations was a great help. Even the live sessions were very useful in understanding the concepts. The final chapter on the business of fitness training I found very detailed and extremely helpful.
Reply from International Sports Sciences Association2026-07-07
Thank you so much for the wonderful feedback!
We're thrilled to hear that the video explanations and live sessions were a huge help in breaking down the concepts and making them easy to understand. We also love that you found the final chapter on the business of fitness training so detailed and valuable—learning the science is only half the battle, so we want to make sure you have the exact tools you need to build a successful career!
Thank you for choosing ISSA to back your fitness journey, and we wish you the absolute best as you launch into the business!
Great experience, love the lecture help a lot felt personal.
Reply from International Sports Sciences Association2026-07-07
Thank you so much for your feedback! We're thrilled to hear that the lectures made a big difference for you and felt personal.
Learning online can sometimes feel a bit distant, so we work really hard to make our instructors and video content feel engaging, encouraging, and connected.
Thank you for choosing ISSA to back your fitness journey, and we wish you the absolute best with your studies!
Very informative, written interestingly and easy to navigate
Reply from International Sports Sciences Association2026-07-07
Thank you so much for the fantastic feedback! We work hard to ensure our courses are easy to dive into and navigate, while keeping the material engaging and packed with valuable information.
Our goal is to make learning both exciting and straightforward, and we are thrilled to hear we hit the mark for you.
Thank you for choosing ISSA to back your fitness journey!
It was great I learned a lot through the courses they were packed with info and the lectures helped reinforce my knowledge for the quizzes they were the most helpful.
Reply from International Sports Sciences Association2026-07-07
Thank you so much for the fantastic feedback! We're thrilled to hear that the courses were packed with valuable info and that you learned so much.
It's great to know that the lectures were the most helpful part of your experience—we design them specifically to lock in those key concepts and make sure you feel completely confident tackling the quizzes.
Thank you for choosing ISSA to back your fitness journey, and we wish you the best as you apply all this new knowledge!
Very good course. Some of it was a bit hard to follow but I learned a lot and would take this course again in future. I look forward to helping my clients.
Reply from International Sports Sciences Association2026-07-07
Thank you so much for the feedback! We're thrilled to hear that you learned a lot and would take the course again.
While some of the more technical sections can definitely be a bit challenging to follow at first, pushing through them is exactly how you build real expertise. We're so proud of you for mastering the material, and we know your clients are going to benefit tremendously from your new knowledge.
Thank you for choosing ISSA to back your journey, and best of luck out there helping your clients smash their goals!
Reply from International Sports Sciences Association2026-07-07
Thank you so much! We take huge pride in our Support team, so hearing that our service was outstanding means the world to us.
We're always here to help you succeed. Thank you for choosing ISSA, and we wish you the absolute best on your fitness journey!
I\nJust printed out all the information and it may taking the quizzes in the exams.A lot easier , because everything was open book
Reply from International Sports Sciences Association2026-07-07
That is an excellent strategy! Printing out the material is a fantastic way to keep your notes organized, highlight key concepts, and navigate those open-book exams and quizzes smoothly.
Even though it's open-book, navigating all that information still takes a great understanding of the material, so give yourself credit for working smart!
Thank you for choosing ISSA to back your fitness education, and congratulations on wrapping up your quizzes and exams! We wish you the best as you take your next steps!
The time line to complete the course was a good amount of time and I am working full time with 3 little kids so im a busy mom and was able to complete this. I feel like there was definitely plenty of information and I was well educated.
Reply from International Sports Sciences Association2026-07-07
Thank you for sharing your feedback, and huge congratulations to you! Managing a full-time job and raising three little kids is already a massive full-time role, so completing your course on top of all that is a phenomenal achievement.
We specifically design our timelines and self-paced format to fit into the busy lives of people just like you, and we're so glad it gave you the flexibility you needed. Hearing that you feel well-educated and packed with plenty of information means the world to us.
Thank you for choosing ISSA to back your journey, and we wish you the absolute best with your new credentials!
I took on 6 certifications. I found most of them to be useful, or very useful. It came down to wanting to complete the daily task some days, there were definitely frustrating days of sacrificing for school. I've boughten some hard copy books. Plus, ISSA has additional education courses I'm already interested in like the Foot Complex, or Hip Complex, Gout, and many more.
Reply from International Sports Sciences Association2026-07-07
Thank you so much for your feedback! Taking on six certifications is a massive undertaking, and we love your dedication to pushing through those tough, sacrificing days to get it done.
It’s great to hear you found the material so useful and that you're already looking into our specialized courses like the Hip and Foot Complexes. Niche training is the absolute best way to stand out as an expert!
Thank you for choosing ISSA to back your fitness education, and congrats on tackling such a huge milestone!
Great team to work with! They work with you extremely well when it came to payment plans and questions regarding such.
Reply from International Sports Sciences Association2026-07-07
Thank you so much for the fantastic feedback! We know that investing in your education is a big decision, so we always strive to make the financial side of things as stress-free and manageable as possible.
Our team is dedicated to working closely with you to find payment plans that fit your life, and we are thrilled to hear that they took great care of you.
Thank you for choosing ISSA, and we wish you the best on your fitness journey!
Reply from International Sports Sciences Association2026-07-07
Thank you so much for your feedback! We're thrilled to hear that you really enjoyed the live teachings.
We love offering those live sessions because they bring a dynamic, interactive energy to learning and allow you to connect with our instructors in real time.
Thank you for choosing ISSA to back your fitness journey!
I love that I could log off if I was in the middle of a module but was busy, and get right back from where I left off later on.
Reply from International Sports Sciences Association2026-07-07
Thank you so much for the great feedback! Life can get incredibly busy, so we designed our platform to fit seamlessly around your schedule.
Being able to step away when you need to and pick up right where you left off is exactly the kind of stress-free flexibility we want our students to have.
Thank you for choosing ISSA, and happy studying!
K
Kevin · 5 reviews · Verified · Experienced 2026-06-27 ·
★★★★★
I like the tempo and it was easy for me…
I like the tempo and it was easy for me to understand and recall.
Reply from International Sports Sciences Association2026-07-07
Thank you so much for your feedback! We're thrilled to hear that the tempo of the course worked well for you and that the material was easy to understand and recall.
Structuring the content so that it flows logically and locks into your memory is a top priority for us, as we want you to easily call upon that knowledge when you're out working with clients.
Thank you for choosing ISSA, and we wish you the absolute best with your studies!
B
Beverly White · 3 reviews · Experienced 2025-07-02 ·
★★★★★
I learned so much
I learned so much. That even my vocabulary in conversation has impressed even me. Thank you for my advanced skills and my updated communication skills.
Reply from International Sports Sciences Association2026-07-07
Thank you for sharing your feedback! It's one thing to learn the material, but when you notice your own vocabulary and communication skills elevating in everyday conversations, that's a true sign of professional growth.
Fitness education isn't just about understanding the exercises; it's about learning the "language of the industry" so you can speak to clients, medical professionals, and other trainers with absolute confidence and authority.
Thank you for choosing ISSA to back your journey, and keep impressing yourself—you've earned it!
Amazing Platform, Very informative videos and I love that there was an option to download the full textbook!
Reply from International Sports Sciences Association2026-07-02
Thank you so much for the fantastic review! We're thrilled to hear that you love the platform and find the video lessons so informative.
We know everyone has a different learning and studying style, so offering the option to download the full textbook as a PDF is our way of making sure you can study seamlessly whether you're online or completely offline.
We appreciate you choosing ISSA to back your educational journey and wish you nothing but the best with your studies!