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Food, Beverages & Tobacco

JK Distro

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105 reviews

2.5105 reviews
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About JK Distro

Data updated
Website
jkdistro.com
Category
Food, Beverages & Tobacco
Location
United States
Status
Unclaimed
Last 12 months
105 reviews
Replies to negative
17% (11/66)
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About this business

Founded in 2019 by two passionate professionals, JK Distro is dedicated to the exploration and distribution of high-quality hemp products. Our journey began with a deep commitment to understanding the benefits of cannabinoids and enhancing well-being through scientific research. We proudly source our products from trusted farms and suppliers, ensuring exceptional value and quality for our customers. With over 90,000 successful shipments and a robust online presence, our mission remains to provide premium hemp products and unparalleled support to our community. At JK Distro, we are driven by our dedication to excellence, knowledge, and the transformative power of hemp.

Written by the business, not verified by us.

Is JK Distro legit?

JK Distro (jkdistro.com) has a 2.5 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 59% of reviews are 1 star, a relatively high share; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the impressive selection of items, exceptional product quality, and remarkably affordable prices that make online shopping worthwhile. Many buyers also appreciate the careful packaging, consistent product availability, and the fun little extra gifts included with their purchases. However, some reviewers were not happy with significant delivery delays regarding their shipments and missing tracking information. Other customers experienced frustrating issues involving completely unfulfilled orders and money being charged without proper communication from the business. Additionally, people frequently noted that customer support representatives could be unhelpful, rude, or entirely unreachable when attempting to resolve problems.

Auto-generated from all reviews of this business. For reference only.

What people say

No ORDERS

I ordered on 4 times an then this last time I ordered on April 30 it was processing all the way up til May 14 when I finally got a refund no one answered me when I emailed them 3 times or called. They have great product an shipping is usually 2 3 days but customer service SUCKS. They put up a order on hold sign saying no one can buy from them right now it's probably cuz gas is high they can't afford shipping.

Missing Item in Package Dealt With Satisfactorily

Ordered a couple of times, and had good experiences. During the holiday rush, I made a third order, which unfortunately was missing an item in my order and on the invoice. I attempted to make contact via Chat on the homepage, and had to deal with the robot gate keeper, which did help me get everything I needed together, but then it told me to just go ahead and submit everything via email to support. So, I rolled my eyes and sent an email. No reply came in for a week. So, then I tried calling the 1-800 number multiple times all day; it would just ring and go to a generic voice mail. Feeling anxious and kind of annoyed, I reached out to chat again, and eventually got through to a human, but even the human seemed like a chat bot, and eventually I got kicked out of the conversation before being able to complete the situation. After some more circular discourse with the robot, I was eventually given another human, but this chat agent introduced herself as Sandra and looked into my situation. She said that my case was already being processed for a replacement from my email, and that if I had waited one more day, there would be a notification of a shipment being made. [If there was any kind of reply to my email to let me know, I wouldn't have felt so anxious.] Sandra then offered me store credit, but I am wary of store credit situations, and just wanted a replacement item. She understood and said that that wouldn't be a problem except the item I ordered was out of stock. So she had me give a her a list of what I'd like in exchange and also give a summary of what I look for in a product in case my choices were also sold out by the time my case made it to warehouse. Sure enough a couple days later, I received notification that a shipment was sent, and the top thing I chose was sent as the replacement. I'm giving this review 5 stars, because 1) I was satisfied in the replacement -- I got what I paid for, and 2) Sandra's down to earth attitude and no-nonsense approach to my case was a big relief to the growing anxiety I was feeling. While satisfied, I do feel a little nervous about making future orders.

Taking Hard working people's money.

It's been 10 days since I placed and order and it's still processing. I've tried calling I've tried emailing them no response. They've done this not only to me but multiple people now since the end of April. That's shady business and unexcusable to have allowed people to place orders and pay and not render the product or services.

I don’t do many reviews

I don’t do many reviews, but they deserve this one. It’s been three weeks unplaced my order almost and I still haven’t received a shipping number spent almost $600 and they’re just leaving me on ice no replies to my emails. They don’t have a chat with you. No more on top of that. They’re changing everything they’re raising all the prices on the affiliate programs and they do not let you get any commissions if it’s on sale anymore.

Have been buying from jk for a couple…

Have been buying from jk for a couple years now… Extremely disappointed that my order has been processing for over a week now with no updates, no way to contact customer service, literally being robbed and left in the dark. The hemp ban doesn’t take effect till November, do better and fulfill the orders you have accepted and don’t be scummy!

I’ve been ordering from jk for years…

I’ve been ordering from jk for years and now all of a sudden they decide to not fulfill orders!!?? What thee actual hell is going on over there!!?? I spent 400 bucks on product and it still says processing!!! They don’t reply to emails or phone calls, they completely ghosted us!!! Class action lawsuit anyone???