Founded in 2019 by two passionate professionals, JK Distro is dedicated to the exploration and distribution of high-quality hemp products. Our journey began with a deep commitment to understanding the benefits of cannabinoids and enhancing well-being through scientific research. We proudly source our products from trusted farms and suppliers, ensuring exceptional value and quality for our customers. With over 90,000 successful shipments and a robust online presence, our mission remains to provide premium hemp products and unparalleled support to our community. At JK Distro, we are driven by our dedication to excellence, knowledge, and the transformative power of hemp.
Written by the business, not verified by us.JK Distro (jkdistro.com) has a 2.5 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 59% of reviews are 1 star, a relatively high share; The business has replied to 17% of negative reviews; Reviews mostly discuss Product, Quality, Price. Last updated 2026-08-12.
Most reviewers were somewhat happy with their experience overall. Consumers frequently highlight the impressive selection of items, exceptional product quality, and remarkably affordable prices that make online shopping worthwhile. Many buyers also appreciate the careful packaging, consistent product availability, and the fun little extra gifts included with their purchases. However, some reviewers were not happy with significant delivery delays regarding their shipments and missing tracking information. Other customers experienced frustrating issues involving completely unfulfilled orders and money being charged without proper communication from the business. Additionally, people frequently noted that customer support representatives could be unhelpful, rude, or entirely unreachable when attempting to resolve problems.
Auto-generated from all reviews of this business. For reference only.IMO I think online companies completely changed what they where doing around the beginning of the year, possibly due to upcoming law changes. My eyes have seen a change, with most recent reviews being negative and it seems like they put out bot 5 star reviews to cope. Idk decide for yourself i guess.
I still haven't got a tracking number its order on 4/28 an never got answer so anyone reading this dont buy from this place they will rip you off an wont do anything about it it messed up fr
Hi there. Kindly share order number so we can look up your order for you
It has now been over a week since I’ve even gotten an update from this company. I’ve reached out numerous times in numerous ways, and not 1 person has been able to do anything. Not only not helping, they literally do nothing and I was told they cannot communicate with their own warehouse because it’s in a different state… In 40+ years on this earth I have never seen a place work so hard at NOT HELPING CUSTOMERS. Hopefully at least 1 person sees this and saves their money before they get screwed over like I have. At this point I am unsure if this place is a scam. Hopefully someone at JkDistro can figure out how to communicate with your customers.
I am sorry to hear that you didn't receive any help when you needed it. Kindly provide your details regarding what you require help with and I will see to it that you get the assistance that you need. Apologies once again.
JK Distro is great! They really are the people’s plug. It’s super easy to place an order and the customer service is awesome. I definitely recommend checking them out if you haven’t already. ❤️
Thanks for the review, we appreciate it:)
Today is the 5th day where as my order has been in limbo. Placed my order Monday night 4/27 and still nothing. I reached out to customer service for three days straight and on the second day which was Thursday 4/30 I still haven't received any response as yet. I don't know what type of games this company wants to play but I definitely have time to play with y'all. $91.38 isn't chump change so I'm expecting my money back or my product and of course you will tell me I can't get my money back. Please be careful everyone before making a decision on purchasing from this company. You're honestly taking a chance with your money
Hi there Kindly provide us with your order number if you still haven't received your order
Thanks for the review, we appreciate it:)
Look all I kno is i ordered something from JK on the 27th of April. And today is May 3rd and I still haven't gotten a tracking number or anything stating my order was shipped out or anything. They took my money and now im just left wondering how and when im going to get my order or money back. If I don't hear anything back from JK by Monday May 4th. Im going to look into getting me a lawyer and sue. I basically got robbed
Hi there. Kindly provide order number so I can look up your order for you
Thanks for the review, we appreciate it:)
Excellent Products, Excellent Customer Service, Amazing Selection and All Good??
Thanks for the review, we appreciate it:)
#JKDistro is selling product they do not have, they took my money and haven’t fulfilled my order.
Hi there Kindly provide us with order number if you still haven't received your order
Fastest shipping of anyone I've ever ordered from. Great quality. They have me for life 💗
Thanks for the review, we appreciate it:)
JK HAS THE WORSE SERVICE EVER. THEY DON'T INFORM YOU IF SOMETHING WRONG WITH YOUR ORDER. THEY ALWAYS TAKE FOREVER WITH YOUR ORDER WHEN YOU PAY EXTRA MONEY FOR DELIVERY,BUT WHEN YOU DO THE FREE SHIPPING YOUR SHIT COME ASAP. FOH
Hi there. Kindly provide us with your order number if you still haven't received your order
My order number is 675916 I made an order back on April 20th, as of April 27 , my order still hasn't even been processed yet, the shipping label hasn't even been created yet. I can't tell the last time I ordered anything and it took 7+ days just to process the order and I've ordered from shein AND temu. No emails or any kind of communication about the reason for the lengthy delay or anything. I sent another message to customer service today and still no response. Just feels like the owner is running an ONLINE business with OFFLINE rules like not being available on the weekends which is crazy to think of an ONLINE business in 2026 being closed on the weekends and now there's this backlog that's so huge it's taking two weeks to process orders. Gee I wonder why. Just disgusted with the service. If there are any issues with the order just know you'll realize just how little they care about their clients. My order number is 675916 Update : The company just asked me to provide my order number for the sole purpose of procuring the illusion that they actually care. They didn't reach out to me , customer service to was useless as always . It's just a tactic to ensure that their response rate stays high on trust pilot unfortunately the same can't be said about their actual service. 24 hours after my complaint that my product hasn't even been shipped in 8 days with zero communication, i'm currently in the process of asking for a refund which again has been met with zero responses. It's crazy because since you won't be able to fulfill any more orders after November at all you'd think u held on to your customers until then not push them to the competitor. I'll give an update of the results of them getting around to processing my refund or the fraudulent charge claim I'll file with my bank for goods not delivered, which ever comes first, which based on their disgusting attitude towards actually providing customer service ( which is practically non-existent) most likely gonna be a lengthy fraudulent claim dispute. I'll provide an update so anyone reading this can get an idea of the kind of customer service they can expect to get from them Finale update: 4/29. After waiting 9 days for them to even get as far to point the shipping label, I was able to get a refund as it still wouldn't have been ready today. Never again.
Hi there. Kindly share your order number so we can look into this. We apologize for the inconvenience.
Awesome product. And you can't beat the prices. It came a day early and I was able to track it with ease all the way to my house. I live on the other side of the country . 😊
Thanks for the review, we appreciate it:)
It is great quality flower and its super affordable
Thanks for the review, we appreciate it:)
Been using JK probably around 3 years only had one slight problem and it was the post offices fault, was fixed in a week 💯 I buy a lot,probably in the last 3 years probably around a quarter pound a month 💯
Thank you :-)
They sell the same product I’ve been buying at the local smoke shop nearby for $15 per gram. That costs 15 times more than JK Distro!!! Only $1.00 per gram!!!😋🤤
Thank you :-)
Normally I order on Friday / Saturday and it will be out by Tuesday. Not this time, now after four days I get told they're backed up. So what, tomorrow? Next week? Not my problem you got busy, sounds like you need to figure your shit out. I now suffer because you can't operate a busy warehouse.
We apologize for the inconvenience. Please give us your order number so we can check what the issue is
I love yall jk yall got me right like always ❤️
Thank you :-)
I approached my first purchase with JK Distro with high expectations, specifically timing my order to hit the pre-4/20 drop. Unfortunately, the experience was a masterclass in how to lose a first-time customer through rigid, automated service and a lack of back-end initiative. The Issue: Shortly after ordering, I reached out to request a minor modification. Rather than providing a solution, I was told I had to reorder. Before I could confirm that the original strains were even still in stock to facilitate that reorder, they unilaterally canceled my original transaction. Because the drop was high-demand, the strains I selected sold out immediately. The Professional Perspective: I am not a casual critic; I previously managed the shipping department for a compounding pharmacy, handling thousands of daily shipments under strict FDA guidelines with significantly faster turnaround and higher service standards. I know for a fact that order modifications can be handled on the back end without nuking a customer’s reservation. The Fallout: Lost Product: I lost my original strain selection due to their premature cancellation. Inadequate Recovery: A $30 credit does not compensate for several hours of lost time or the frustration of receiving a 'second-choice' order that doesn't meet my original needs. Poor CX: Being told 'there is nothing we can do' when the error was caused by their failure to read a message fully is unacceptable for a company of this scale. As a first-time buyer, I am left with a sour taste. If you value your time and want to ensure the items you actually select make it into the box, be aware that their 'solution' for minor issues is to hit the delete button and leave you unhappy. I was okay not making a change on my order. Order #672548 & #673957 #JKDistro #JKDistroReview #CustomerService #LogisticsFailure #THCA #CannabisCommunity #420Drops #ShippingIssues #FirstTimeCustomer #Instagram #facebook #twitter #discord #UserExperience #ConsumerAlert
We do apologize for the bad experience with you first order. I hope the second order met your expectations.
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