I made an order back on April 20th
My order number is 675916 I made an order back on April 20th, as of April 27 , my order still hasn't even been processed yet, the shipping label hasn't even been created yet. I can't tell the last time I ordered anything and it took 7+ days just to process the order and I've ordered from shein AND temu. No emails or any kind of communication about the reason for the lengthy delay or anything. I sent another message to customer service today and still no response. Just feels like the owner is running an ONLINE business with OFFLINE rules like not being available on the weekends which is crazy to think of an ONLINE business in 2026 being closed on the weekends and now there's this backlog that's so huge it's taking two weeks to process orders. Gee I wonder why. Just disgusted with the service. If there are any issues with the order just know you'll realize just how little they care about their clients. My order number is 675916 Update : The company just asked me to provide my order number for the sole purpose of procuring the illusion that they actually care. They didn't reach out to me , customer service to was useless as always . It's just a tactic to ensure that their response rate stays high on trust pilot unfortunately the same can't be said about their actual service. 24 hours after my complaint that my product hasn't even been shipped in 8 days with zero communication, i'm currently in the process of asking for a refund which again has been met with zero responses. It's crazy because since you won't be able to fulfill any more orders after November at all you'd think u held on to your customers until then not push them to the competitor. I'll give an update of the results of them getting around to processing my refund or the fraudulent charge claim I'll file with my bank for goods not delivered, which ever comes first, which based on their disgusting attitude towards actually providing customer service ( which is practically non-existent) most likely gonna be a lengthy fraudulent claim dispute. I'll provide an update so anyone reading this can get an idea of the kind of customer service they can expect to get from them Finale update: 4/29. After waiting 9 days for them to even get as far to point the shipping label, I was able to get a refund as it still wouldn't have been ready today. Never again.