CrowdHealth (joincrowdhealth.com) has a 4.9 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. Praise is nearly unanimous, with 99% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
The process of receiving funding went very smoothly. Even though there were a handful of different people assisting with communication throughout the process, they all were up to speed on our claim and very helpful. I really appreciate that level of customer service.
Crowd Health comes through again helping me fund my once a year eye wellness visit. Love this company and their partnership with Fold.
The customer service- compassion, knowledge, timeliness, care is unmatched.
Easy to understand guidelines and helpful customer service
Quick responses and the system works so far. I was reimbursed for a telehealth visit in a short period of time.
My husband and I signed up a few months ago and have enjoyed Crowd Health so far! Everyone is super responsive when we have questions & helps explain things in detail. We put in a bill for our wellness credit and received the funds within a month. It is so nice to be able to support others with the same mission of wellness-based care & true funding vs the headache of going through traditional medical insurance. It's less expensive AND actually lets us see who we want to. We highly recommend Crowd Health!
We have been very satisfied after having made the switch from traditional insurance to CrowdHealth. We had a funding request and the process was straightforward and simple. Can definitely recommend!
Literally my second time writing a review but that just shows how crowdhealth is just truly a breath of fresh air in the medical world! And how I feel over the moon being here! I have a medical event and the staff I work with have been such a pleasure to work with! Every one is so nice and supportive (especially my care advisor- Adri) I got funded on my case in a matter of just 2 weeks! This is incredible. The feeling of working with humans that truly care and being so supportive when you go through a medial event is just the best! Worth every single penny! Couldn’t recommend you to join enough!!! Thank you crowdhealth!
I joined Crowdhealth a few months ago. I love that I have a customer care specialist I can contact via text with any questions - it's personal and warm, not bureaucratic. When asked, they have provided lists of highly recommended specialist doctors in my area to contact. They make the process easy. I was given the membership annual wellness credit of $295 for a recent appointment. I'm hopeful for the future, in the event of a real health crises. I'm a business owner and it's difficult for me to get affordable health insurance (no boss or company I work for) So far, I'm loving it!
CrowdHealth has been amazing! We recently experienced our first health event. The team did an exceptional job ensuring that everything was taken care of. Highly recommend!
Adri, our care advocate, has been so helpful navigating my breast cancer diagnosis. It’s already overwhelming having that diagnosis and she has been great at answering all my questions. Although a little more work on my end getting things like estimates for upcoming procedures, it’s 100% worth it since I feel like I have more of a say in my treatment.
I’m blown away by how responsive the CrowdHealth team is. We have been members for a little over a year and just had a health event for the first time. Not only does the team care, they walk you through the process leaving no room for question!
Amazing company, I would recommend 1000%
Prompt replies and so far, very straight forward.
While signing up, I'd mentioned to the sales rep several times that we had a baby on the way and wanted immediate coverage. He repeatedly stated that coverage starts as soon as you sign up (which, for a newborn, is 2 weeks after birth). This in fact was not the case. Crowdhealth also defaults to auto-approve funding requests, so in the span of a few days I was billed for membership which we'd never used, paid for someone else's birth, and refused a refund. The reps fell back on fine print saying "this is our customer policy", despite the email correspondence with their rep suggesting otherwise. I've spoken with many other parents who joined and had similar experiences, so I'm skeptical of the reviews here which skew nearly all positive.
Danny, we are a bit confused by this feedback. We have reviewed the transcripts of your calls and emails with Matt. Matt specifically said "Yes, you can add your son to CrowdHealth. There's a two-week waiting period before a newborn becomes active." You responded with your plan "Two weeks after baby is born, add baby to CrowdHealth" Matt responded "Hi Daniel — you're circling the runway now, I promise. :smile: Your plan checks out." This all happened about 6 months before you started. Additionally, per our records, in the sign up process you confirmed that you wanted to auto approve funding requests. You started in July. We sent you a request via email three weeks later and, per your instructions, it was autofunded to help someone in NH with a pregnancy. Given these are peer to peer transactions we cannot "refund" your contribution given these funds went to another member, not us.
We are overall very pleased with our CrowdHealth experience. It is a great alternative to traditional health insurance, and we really appreciate the transparency, the easy-to-use app, the friendly staff, and the referral program. It was a little unnerving to see a hospital bill go to collections while it was being negotiated and then finally paid after a year. We learned through the process about the credit score rules with medical debt and about the CrowdHealth negotiation tactics that draw out the timeline to whittle down the price. The outcome was positive - costs were kept low for us and the crowd - though through the process, more regular and proactive updates would have been appreciated. We also had a health event denied because something in the algorithm marked it as a previously diagnosed or treated condition, which is not accurate. We still need to correct this with CrowdHealth, and we're hoping it's a simple fix. We have happily referred two other families to CrowdHealth - one who has signed up, and another who will once the enrollment period for their traditional health insurance arrives. We believe in the CrowdHealth product as a strong alternative for responsible & healthy individuals who no longer want to be gouged by health insurers. Thankfully, we've not had to turn to CrowdHealth for anything catastrophic, which would be the real test, but we are content with the risk we and the crowd are assuming for each other in order to step out of the bureaucratic and rent seeking health insurance industry.
I sent a message with questions since this was my first time using Crowd Health. The reply was fast and helpful. I submitted my bill and was reimbursed within a week.
I love having a personal representative at CrowdHealth who can answer questions. She is SO helpful. I also just scheduled a colonoscopy through their Colonoscopy Assist program and it was SO easy. I’m so grateful that I don’t have to be the one to haggle with the price. They do all the hard work for you!
Love being apart of the Crowd! Highly recommend
Having a CrowdHealth agent, a real human being, in your corner, rooting you along in your health journey and helping you navigate the challenges of care, billing, and self advocacy is priceless. I haven't had any issues receiving funding for the treatments and equipment/supplies required for optimal injury recovery. Grateful!
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