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Money & Insurance

Smarty

203 reviews

4.4203 reviews
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About Smarty

Data updated
Website
joinsmarty.com
Category
Money & Insurance
Location
United States · Los Angeles
Status
Unclaimed
Last 12 months
203 reviews
Replies to negative
100% (20/20)
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Is Smarty legit?

Smarty (joinsmarty.com) has a 4.4 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

G
Glen英国 · 118 reviews · Experienced 2026-07-30 ·

Loss of signal daily for up to five…

Loss of signal daily for up to five minutes, going on since last year.. changed phones, sims, actual Smarty account and location 😡

Reply from Smarty2026-07-31

Thank you for your review. Should you have any questions or concerns, feel free to contact us at [email protected], and we will be happy to assist you.

A
Andrew Hughes英国 · 1 review · Experienced 2026-06-09 ·

I paid monthly with no sign ups

I paid monthly with no sign ups, I couldn't find a way to cancel my payment subscription I need to cancel it.

Reply from Smarty2026-06-11

Thanks for contacting us here. Our support team is available 24/7. Should you have any questions, feel free to contact us at [email protected] or call us at (877) 808-0810 and we will be happy to assist you.

J
Jill美国 · 1 review · Experienced 2026-05-13 ·

About to report these people for fraud

About to report these people for fraud. I clicked on the extension from the Swim Outlet app. It was the middle of the night and I was tired, so they offered me $15 back and a free trial, but they immediately took $25. I called them and talked to an agent who was rude to me, and they said it's just a hold, it'll come off in a few days. Whenever I've had something like this happen, the money usually comes back to my card right away. I don't believe it's legit. They've put me in a financial bind, especially with $25, because I need every penny to pay my upcoming electricity bill in the next few days. If I'm plunged into darkness, I will not rest until the proper people help me take this scam site down. Return my money! You're literally making me feel extremely depressed.

Reply from Smarty2026-05-18

Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at [email protected] or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.

T
Tyler Smith澳大利亚 · 1 review · Experienced 2026-04-07 ·

Safety is a scam don’t listen to other reviews

There is nothing good to say about joinsmarty. I was scammed out of 30 dollars and still haven’t gotten it back. The customer service is terrible they spoke to me for about 5 minutes then just ghosted me I’ve tried and tried but nothing works. Do not use this website

Reply from Smarty2026-04-13

Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at [email protected] or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.

L
Lingling美国 · 2 reviews · Experienced 2026-03-31 ·

Found this company through the Ulta…

Found this company through the Ulta app, promising rebates. That's what it did initially, but then they kept taking $25 from my account! I deleted both of my accounts last month. I brought it up with their people, who confirmed it. I brought it up with Ulta. I brought it up with my bank's customer service people ( shoutout Indian customer service people. U are loved). This is maybe the second or third time this has happened in the past two months!!!! Going to shoot them an angry email. WHAT THE ACTUAL %$&* IS UP WITH THEM?!?!?! I AM SO ANGRYYY!!!! DON'T DO IT!!! Will update. Update: issue resolved

Reply from Smarty2026-04-03

Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at [email protected] or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.

S
Scott美国 · 1 review · Experienced 2026-03-20 ·

Hidden renewal, unapproved charges, does not do promised cash back function

Hidden renewal. It is supposed to find cashback, but it never did. It took my debit card, presumably to add the cashback and completely unbeknownst to me, began to charge my card $25 per month. I only discovered it because my card fraud protection called me and asked if this was a legitimate transaction. I said no! My bank reversed the charges and I immediately unsubscribed. There are hundreds of complaints and a class action suit.

Reply from Smarty2026-04-04

Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at [email protected] or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.

A
Alda Curtis美国 · 6 reviews · Experienced 2026-03-09 ·

BEWARE! SCAM!

BEWARE! THIS IS A SCAM! Instead of a rebate they used my account to take money from me.

Reply from Smarty2026-03-11

Thank you for your review. Our support team is available 24/7. Should you have any questions, feel free to contact us at [email protected] or call (877) 808-0810, and we will be happy to assist you. We’re committed to addressing our customers’ concerns and look forward to having the opportunity to assist you.

K
K B QwertyK英国 · 5 reviews · Experienced 2026-03-02 ·

Scam

Scam. Clearly said I would be charged £0 for a free trail. Proceeded to take £20. Would recommend not signing up.

Reply from Smarty2026-03-03

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at [email protected] or call (877) 808-0810. We look forward to hearing from you.

J
Justin加拿大 · 1 review · Experienced 2026-02-04 ·

This company is a scam you will never…

This company is a scam you will never get their rebate they make it as hard as possible to apply and then just deny you in the end I asked them to delete my information but even that was hard and I'm not sure that my information is actually been deleted.

Reply from Smarty2026-02-16

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at [email protected] or call (877) 808-0810. We look forward to hearing from you.

L
Lisa C澳大利亚 · 6 reviews · Experienced 2026-01-29 ·

Scam

Scam - auto subscribe you with hidden fine print

Reply from Smarty2026-01-30

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at [email protected] or call (877) 808-0810. We look forward to hearing from you.

U
Usman MeharAE · 6 reviews · Experienced 2026-01-18 ·

I am satisfied with tha service provider

Reply from Smarty2026-01-19

Thanks for sharing your experience. We appreciate your feedback.

I
Iiaqat MalikAE · 9 reviews · Experienced 2026-01-15 ·

Very good platform

Reply from Smarty2026-01-17

Thanks for sharing your experience. We appreciate your feedback.

N
Niko Cato美国 · 1 review · Experienced 2025-11-30 ·

Scam

Naw don’t trust them they are tryna take money off my card, luckily I already took all my money off but they tried charging me for $25 two times !!🤦🏿‍♂️

Reply from Smarty2025-12-18

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at [email protected] or call (877) 808-0810. We look forward to hearing from you.

K
Khaled walid sawan加拿大 · 1 review · Verified · Experienced 2025-12-01 ·

Good

Good , affordable and amazing

Reply from Smarty2025-12-18

Thanks for sharing your experience. We appreciate your feedback.

M
Michael Redmond加拿大 · 3 reviews · Verified · Experienced 2025-12-01 ·

Easy messy easy

Reply from Smarty2025-12-18

Thanks for sharing your experience. We appreciate your feedback.

E
Elizabeth Marfo加拿大 · 1 review · Verified · Experienced 2025-12-01 ·

Great deals on the website

Reply from Smarty2025-12-18

Thanks for sharing your experience. We appreciate your feedback.

A
Ammar Vakharia加拿大 · 1 review · Verified · Experienced 2025-12-01 ·

False Info(Scam)

It's shows 15$ cashback and gpt only 1.44$

Reply from Smarty2025-12-18

Thank you for your review. Please know that our goal is to give our members a great experience and help them save more while shopping online. We regret to hear you are unhappy with our service. We would like to have an opportunity to look into your account, address any concerns, and provide a refund in accordance with our refund policy. Please email us at [email protected] or call (877) 808-0810. We look forward to hearing from you.

T
Tamara Bienvenue加拿大 · 1 review · Verified · Experienced 2025-12-01 ·

Easy to use no problems whatsoever ever…

Easy to use no problems whatsoever ever will use in the future for sure

Reply from Smarty2025-12-18

Thanks for sharing your experience. We appreciate your feedback.

s
shadiya osman加拿大 · 1 review · Verified · Experienced 2025-12-01 ·

Giving money back

Giving money back. Love it.

Reply from Smarty2025-12-18

Thanks for sharing your experience. We appreciate your feedback.

X
Xavier Gonzalez美国 · 1 review · Verified · Experienced 2025-02-12 ·

Great app

Thanks for the discount

Reply from Smarty2025-12-18

Thanks for sharing your experience. We appreciate your feedback.