Jolly (jolly.me) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Events & Entertainment and its reputation is mixed. Opinions are polarized: 70% rate it 4 stars or higher while 27% give 1 star; The business has replied to 100% of negative reviews; 56 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
R
Ramiro AP · 2 reviews · Experienced 2025-03-03 ·
★★★★★
They keep your credit card details…
They keep your credit card details to charge you automatically. Be very careful, this is not legal in my country. But they still do.
They also manage with Trustpilot to remove negative ratings
Reply from Jolly2025-04-01
Hello, Ramiro! We understand your concerns and want to clarify that we fully comply with all legal regulations in the countries where we operate. To offer continuous service, we use an automatic renewal system for subscriptions. Our goal is to provide a high-quality, safe experience for all users, and subscription fees help us improve the platform. We’re committed to creating a positive and secure environment for meaningful connections. We encourage you to contact our support team if you need assistance with any payment-related issues. You can reach us via email at [email protected], and we’ll be happy to help resolve any concerns you may have. Regarding Trustpilot, we value all feedback, and we always aim to improve our service based on it.
Customer service very understanding and helped me with my account details
J
Jacques · 1 review · Experienced 2025-02-28 ·
★★★★★
Outright scam.
Utterly awful.
The platform is populated by scammers and chatbots.
Reply from Jolly2025-03-05
Hello! We’re really sorry to hear about your experience. We strive to create a platform where real people can connect and form meaningful relationships. Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. We take the safety of our users seriously and are constantly working to minimize dishonest activity. If you have encountered suspicious profiles, please report them to us. You can also reach out to our support team at [email protected], and we’ll be happy to assist you.
Hello! We're sorry to hear that you feel this way. Could you please share more details about your experience? We’d love the opportunity to assist you. Feel free to reach out to us at [email protected], and we’ll do our best to help.
M
Mohammed Nafih · 2 reviews · Experienced 2025-02-16 ·
★★★★★
Good experience
o
official fred tv · 1 review · Experienced 2025-02-11 ·
★★★★★
It was cool but it was too expensive…
It was cool but it was too expensive for me that is why I stop using it
Reply from Jolly2025-03-05
Hi! We're glad to hear that you found the platform cool! Regarding the pricing, we strive to offer competitive rates compared to other dating services—our Premium subscription is actually 25% to 50% more affordable than similar platforms. A subscription unlocks all features and opportunities to meet new people, making the experience even more enjoyable. If you ever decide to give it another try, we’d be happy to welcome you back! 😊
O
Osiris “Osiris” FUT · 1 review · Experienced 2025-01-07 ·
★★★★★
Good website I love it .
A
Andrew Lisowksi · 4 reviews · Experienced 2025-02-03 ·
I won’t suggest anyone, they are just scamming other, they’ll get your card details and then charge you lot of money I mean deduct random money from your account so think about before using it.
It’s just a scam
Reply from Jolly2025-03-05
Hello! We are sorry to hear that you had a negative experience. We are an international dating platform and fully comply with all legal regulations. To provide our users with continuous services, an automatic payment renewal system is used. We want to clarify that our goal is to provide a high-quality service to all users. Our platform offers a range of features designed to help people connect and find meaningful relationships. The subscription fees are in place to maintain and improve the site, ensuring a safe and enjoyable experience for everyone. Please feel free to email us at [email protected]. We’ll be more than happy to assist you with any concerns.
K
Kenshro · 4 reviews · Experienced 2025-01-31 ·
★★★★★
The site is full of nothing but fake…
The site is full of nothing but fake profiles and scam artists, no real people on there, don't waste your time!
Reply from Jolly2025-03-05
Hello!
We’re sorry to hear about your experience. We take the quality of our community very seriously and work hard to ensure that all users are real people looking for meaningful connections. Many people are hesitant to start conversations and may activate the automatic greeting service, which could give the wrong impression. If you find this feature bothersome, please don’t hesitate to contact our support team, and we’ll be happy to assist you in turning it off.
If you come across any users that seem suspicious or dishonest, please let us know by reaching out to our support team. We value your feedback and are here to ensure your experience is positive.
I can give positive feedback ,the app is doing good , customer service they are doing good,they respond immediately and help where the can ,matt ,thank you for you good work
Interesting service Jolly.me , a very quick chat with the support service, everything is clear without any unnecessary words, the subscription issues have been resolved
I
Ify · 1 review · Experienced 2025-01-25 ·
★★★★★
Request to reopen my account:I opened an acount with this amazing…
I opened an account with this amazing site through a friend but couldn't login because I was blocked and I don't know the reason.
Could you please unblock me
Thank you
Reply from Jolly2025-03-05
Hello! We’re sorry to hear that you’ve encountered this issue. Our main goal is to ensure that all users have a secure and enjoyable experience on our platform. It's possible that your account was suspended due to some unusual activity, as we take necessary precautions to protect our community.
Please feel free to reach out to our Customer Support team at [email protected]. Our dedicated specialists will be more than happy to investigate the situation and assist you in restoring your account.
Thank you for your understanding, and we look forward to resolving this as quickly as possible.
G
George · 1 review · Experienced 2025-01-23 ·
★★★★★
Support team is TOP.
Great service.
c
customer · 2 reviews · Experienced 2025-01-21 ·
★★★★★
If I could give them zero stars I would…
If I could give them zero stars I would customer service is far from lacking I turned off auto pay and deleted my account but was charged by them anyways I got a auto response back from them but before that zero response for a week until they billed my again after the account was deleted stay far away from this scam company
Reply from Jolly2025-02-03
Hello! We understand your frustration and sincerely apologize for any inconvenience. Please contact our support team at [email protected] with the details of your case, and we will be happy to assist you in resolving this issue as soon as possible. We appreciate your patience and look forward to helping you!
App is easy to use, help is fantastic when needed. Would recommend
M
Mark Hill · 10 reviews · Experienced 2025-01-12 ·
★★★★★
Scam not real
Cant see how its 5 star its terrible my fb accounts been hacked and everyone on here wants money and a piv card which is a id theft scam cant even find real people let alone real love
Reply from Jolly2025-02-03
Hello, Mark! We are sorry to hear that you had a negative experience. Our platform connects real people looking for meaningful connections. Many people are afraid to start a conversation first and activate the automatic greeting service. Also, all comments are left from real users who have used our platform. Unfortunately, not everyone can find a perfect match, however most users are happy with the service provided.
If you have encountered suspicious activity, please report it to our support team at [email protected]. We also recommend never sharing personal or financial information with anyone. Let us know how we can assist you!
a
adrian morawiec · 2 reviews · Experienced 2025-01-12 ·
Please be aware and vigilant before making any payment to this site, I by mistake made the payment but they didn’t refund my full money even if I just reported the issue within 30 minutes
Reply from Jolly2025-01-09
Hello! Thank you for sharing your experience. We are sorry to hear that you had an issue with your payment.
Please note that we offer different subscription plans and our policy is designed to help users select the right plan for their needs. If you believe there was an error with your payment, we encourage you to reach out to our support team directly at [email protected]. Our team will be happy to assist you with your concerns and provide further clarification.
We always strive to provide a positive experience for our users and will work with you to resolve the issue.
R
Reuben David · 1 review · Experienced 2024-12-16 ·
★★★★★
Sometimes account blocked!!
Hello 👋 jolly.I'm Reuben David a recent registered member.I registered just recently, willing to upgrade to premium but on the same-day of registration after some hours passed, I try logging back into my account, only to see that it has been blocked. I let it be for awhile, again when I attend it opened, and that just how it's ongoing here with me even presently. Each time it happens I always got a message, the conclusion of it says, "Cloudflare"security), have read yet haven't understand to how I can get the issue resolved. Please I'm augently needing help,as to solving this issue,for I've folly believe in jolly to finding something genuine,oh yes my destiny's soul!!!! However thanks for the services offer on the site, hoping to dive into it deeper. Good day!.