Shocking customer service!
The 2 stars are just for the fast free delivery. Unfortunately they sent me the wrong order, and now don’t answer their phones or emails. Absolutely shocking customer service
About Juicy Vapes
Data updated- Website
- juicyvapes.co.uk
- Category
- Food, Beverages & Tobacco
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 18 reviews
- Replies to negative
- 0% (0/45)
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About this business
UK's cheapest premium eliquid from just £0.79 per 10ml. Free Next Day Delivery on orders over £20.00
Is Juicy Vapes legit?
Juicy Vapes (juicyvapes.co.uk) has a 3.2 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is mixed. Opinions are polarized: 55% rate it 4 stars or higher while 44% give 1 star; The business has not yet replied to negative reviews; 18 of them were added in the last 12 months. Last updated 2026-08-11.
What people say
I have used this company for a while…
I have used this company for a while and not had many complaints. Until recently. Communication is non existent. I have only been sent half of my recent order. Phone lines are all dead. I will not be using them again. Disappointed.
No delivery, no communication, lost money
I spent £146 with this company two weeks ago. The order "went missing" with their courier, and I was advised by email (the single piece of comms I have had with them - which judging from other reviews is something of a miracle) to expect a re-delivery. This was four days ago, and still no delivery. I have tried dozens of times since to call, email, and deal with their chat bots since, and I have not had one response. I don't know how to get my money back, and I am so disappointed in this business, as they have had every opportunity to deal with this, and they have been good to deal with in the past.
I purchased 6 vapes for nearly £50 and…
I purchased 6 vapes for nearly £50 and each one of them once a puff has been taken keeps going I have contacted the company lots of times via email request and called but no response
Amazing service defo be using them again
Wrong items received. No response to rectify issue
Avoid using this company! 4 bubble glass tanks ordered but received the wrong tanks, which do not fit my vape. Repeated emails sent asking for the correct order and happy to post back wrong tanks but no response. Multiple calls to their customer service but no answer. Have had to make a claim with credit card for refund. Do not recommend and will never use this company again.
By far competitive prices for mods…
By far competitive prices for mods great value for money defently will keep ordering from them
AVOID
Firstly, next day delivery is an absolute farce. It took a week and still no tracking number. They've ignored two emails. Then when the parcel arrives they've decided to send me a mix of whatever the hell they feel like instead of the items that I ordered. They're clearly out of stock but the website doesn't say so. I won't be coming back and they can have the lot returned.
Worst experience ever
They claim free next day delivery on their website for orders over £20. TOTAL LIE! I've made a £55 order and, after 10 days, it hasn't arrived yet, and no tracking number provided for the parcel. I will certainly never use their services again!
Awaiting on order no contact from email…
Had to wait 8 days but 2 extra capes to say sorry happy with the service
Wrong items delivered
Ordered 24 imp jar strawberry, raspberry, cherry ice liquid and they delivered the wrong liquid. Won’t be using again
Recommended
Bedford - London Road 5 star customer service from Robert (Bob) little bit clueless on the vaporesso XROS but excellent price for full kit and 3 juices, even put it together with me and gave me advice! Happy shopper
Great company highly recommended
Great company. Delivery always prompt and Customer service is outstanding. Others should take note!!
Fantastic experience
Fantastic experience Loads of knowledge Very helpful would recommend to everyone.
Best vape juice i have purchased in the…
Best vape juice i have purchased in the last 10 years, can't recommend it enough😁
Good with great friendly service.
Good company
Good company, great customer service if you need to speak to them.
helpful and fast
spoke to them about batteries and received great advice so ordered some and they arrived the next day with free shipping,great company
I can't say enough good things about…
I can't say enough good things about Juicy Vapes. Been with them for years and they go above and beyond. You can't go wrong with them. I refuse to buy anywhere else.
Great service and a good deal
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