June Homes

Hi Sam, we're sorry to hear this, but we're not able to locate an account matching your name in our system. What you're describing, the infestation, being unable to relocate, and the charges on cancellation, are serious, and we'd like to look into exactly what happened. Please reach out to us at [email protected] with your unit address or the email you used to book, and we'll get this in front of the right team.

Hi there, thank you for sharing this. We take feedback like this seriously, and we're sorry your experience with us didn't reflect the standard we aim for, both with the original unit and with how the relocation was handled. We'd like the chance to review your specific situation directly and make sure anything still outstanding is taken care of. Please reach out to us at [email protected] or [email protected] with your unit details, and we'll follow up personally. We appreciate you taking the time to share this, and we're using it to improve how we support residents going forward.

Hi Sergey, Thank you for the honest feedback, and I'm sorry this happened. We looked into your case, and you're right that something broke down on our end. The payment link that should have gone out after your verification never reached you, and the mistake sat unaddressed for longer than it should have. That's on us, not you. We've already started a refund of your verification fee, and someone from our team is reaching out directly to make sure that's completed and to see if there's anything else we can do. If you don't hear from us soon, please email [email protected] and we'll follow up right away. We know this isn't what you should have experienced, and we appreciate you giving us the chance to make it right.

Hi Nehir, Thank you for sharing your feedback. We're sorry to hear that your room did not meet expectations when you arrived. After reviewing the records, we can confirm that you reported multiple move-in concerns shortly after arrival, including cleanliness issues, damage to several items in the room, and other pre-existing conditions. We appreciate you taking the time to document these items and report them promptly. Our team reviewed the information you provided, created a move-in record of the reported conditions, and escalated repair-related concerns, including the closet door issue, for further review. We understand how frustrating it can be to move into a space and immediately encounter issues that require attention, especially during the first days of your stay. While pre-existing damage was documented so you would not be held responsible for it, we recognize that this does not change the experience you had upon arrival. We appreciate your feedback and will use it to continue improving move-in readiness, cleaning standards, and quality checks before residents move in. Sincerely,

We're sorry to read this. A leak disrupting your sleep and damaging your belongings sounds genuinely stressful, and we don't take that lightly. That said, we've searched our system and haven't been able to locate any tickets or communications tied to this account. Maintenance issues need to be reported through our app or by contacting our support team directly so we can assign a property manager, track the work, and make sure it gets resolved properly. Without a ticket, our team has no way to dispatch help or follow up. If you are a current or former June Homes resident, we genuinely want to look into this. Please reach out to us at [email protected] or call +1 (888) 604-6697 and our team will prioritize your case.

Hi Evan, thanks so much for the great review! We're happy to hear your two months in Chinatown went smoothly and that the room in your 3-bed apartment was a great fit - both for your needs and your budget. That's exactly the kind of flexible, hassle-free living we aim to provide. All the best, and we hope to see you again at June Homes!

Thank you for the kind words, Teah! 😊 We're so glad to hear you had a great stay - easy communication, prompt maintenance, regular cleanings, and a location that worked perfectly for you is exactly what we aim for. It means a lot to know it all came together for you!

Hi Steven, Thank you for sharing your feedback. We understand that your concern is not that issues occurred, but that you felt the actions taken afterward did not provide a meaningful resolution. Throughout your tenancy, a number of concerns were raised regarding your living environment, and our teams worked with you, building management, and other parties to review those concerns, coordinate repairs, discuss abatements, and follow up on outstanding issues. While we recognize that these efforts did not result in the outcome you were seeking, we respectfully disagree with the suggestion that the concerns were ignored or that no action was taken after they were reported. We understand why the experience left you frustrated, and we appreciate you taking the time to share your perspective. Feedback like yours helps us continue improving how we support residents when complex issues arise.

Thank you, Omkar, for highlighting the hassle-free experience with us! We’re excited to hear that our approach makes renting in Boston smooth and easy, especially for those who prefer not to search for roommates. At June Homes, we’re all about creating supportive, inclusive communities where you can feel right at home from day one. We appreciate your trust and hope you continue enjoying your stay!

Thank you, Yash, for your kind words! We’re delighted to hear that our team was helpful, professional, and responsive throughout your journey. It’s great that you secured a furnished apartment at a fair price in NYC early on. We’re proud to support tenants like you in finding their perfect home in our vibrant community.

Hi Dave, We’re sorry to hear your experience did not meet expectations. After reviewing the communication history, we can confirm that our teams remained actively engaged regarding your billing questions, move-in concerns, and maintenance requests throughout your stay. Several of the issues reported, including the dishwasher and disposal concerns, were investigated and addressed through scheduled maintenance visits and follow-up communication. We also recognize that there was confusion surrounding the prorated extension charges and lease dates, and we understand how frustrating that experience felt from your perspective. Providing a smooth move-in experience is important to us, and we appreciate the feedback you shared. We will continue reviewing these situations internally to improve clarity and coordination across teams. If there are any unresolved concerns you would still like reviewed, please reach out to us directly at [email protected].

Thank you, Aiken, for your kind words! We're glad to hear that our staff was easy to work with. Providing supportive and friendly service is very important to us, and your feedback motivates us to keep delivering excellence. We appreciate you being part of our community!

Thank you so much, Tanmay, for sharing your wonderful experience! We're thrilled to hear that your stay was comfortable and smooth, and that our team was there to support you whenever needed. At June Homes, we are committed to providing well-managed, welcoming homes with a focus on community and convenience. Your recommendation means a lot to us, and we hope to continue supporting amazing tenants like you on their journey. Wishing you all the best in your next adventure!

Hi there, We’re sorry to hear that your experience felt this stressful. Concerns involving safety, living conditions, roommate issues, and billing are serious, and we understand how upsetting that would feel. Because this review was posted using initials only, we are not able to responsibly identify the related account or review the full communication history from this public post alone. We previously requested more information through Trustpilot so we could locate the correct case and look into the concerns properly. If this review relates to a stay with June Homes, please contact our Support team using the email connected to your account. Once we can identify the correct record, we’ll be able to review the reported living conditions, communication history, and any billing concerns through the appropriate channel. Sincerely,

Hi Marie, Thank you for bringing this to our attention. We’re sorry to hear that your experience with June Homes left you feeling frustrated and unsupported. After reviewing the communication history, we can confirm there were ongoing concerns raised regarding building conditions, maintenance coordination, roommate-related discomfort, billing disputes, and communication challenges throughout the tenancy. Our records also show that multiple teams remained engaged with the case over an extended period, including Support, Maintenance, Accounting, and Property Management, with continued responses, escalations, follow-ups, and accommodations provided where applicable. We also acknowledge that several of the interactions became highly escalated on both sides, particularly around billing disputes, building violations, relocation requests, and maintenance responsibility discussions. While we may not agree with all characterizations made in the review, we understand that the overall experience did not meet your expectations, and we recognize the importance of clear communication, consistency, and timely coordination in shared housing environments. Your feedback has been documented internally and shared with the relevant teams for further review.

Thank you, Francesco, for your wonderful review! We're so glad to hear that you’ve enjoyed amazing service and a fantastic house during your year with us. Knowing that our customer service has been reliable and swift truly means a lot to our team. At June Homes, we’re all about supporting our tenants and fostering a vibrant community where everyone feels at home. Your feedback motivates us to keep delivering excellence and unity every day. Thanks again for being part of our community!

Thank you, Harpreet, for sharing your positive experience during your extended stay with us. We're thrilled to hear that our customer support was responsive and supportive whenever you needed help. At June Homes, we strive to create a welcoming community where tenants feel supported and at home. Your feedback motivates us to keep growing and improving our services to provide the best possible living experience. If you ever need anything or have suggestions, please don't hesitate to reach out.

Thank you so much for sharing your experience! We're thrilled to hear that you felt safe and comfortable during your stay. At June Homes, we take pride in maintaining a clean and welcoming environment, and it's great to know that our resident portal's visitor notifications and regular cleaning services added to your peace of mind. We're also glad your roommates contributed to a respectful and enjoyable community. Your feedback inspires us to keep supporting a vibrant and harmonious living experience for all our tenants. Looking forward to continuing this journey together!

Thank you, Emanuele, for your kind words! We're delighted to hear that you found our service always available and helpful. Providing reliable and accessible support is our priority, and your feedback encourages us to keep delivering the best experience possible. We appreciate you choosing June Homes!

Hi Cristian, thank you for your feedback! We're glad to hear you had an overall good experience with us. We appreciate you pointing out the minor issues, as your input helps us grow and improve our community. At June Homes, we strive to provide excellent living spaces and support for all our tenants. If there's anything specific you'd like us to address, please don't hesitate to reach out. Thanks again for being part of our community!