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Shopping & Fashion

Justes Factory

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27 reviews

4.927 reviews
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About Justes Factory

Data updated
Website
justes.co
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
7 reviews
Replies to negative
100% (1/1)
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About this business

We are a manufacturer in the real gold and diamond jewelry industry since 2008. Provide 3D design services, custom ring mounts, recycle gold, repair jewelry, setting diamonds, and jewelry engraving. Our team designs our jewelry to inspire you, from the first time you see it and every day after. We carefully consider the entire piece – obsessing over craft, quality, and durability so you can cherish it for a lifetime.

Written by the business, not verified by us.

Is Justes Factory legit?

Justes Factory (justes.co) has a 4.9 out of 5 rating on OK.one, based on 27 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 100% of negative reviews; 7 of them were added in the last 12 months. Last updated 2026-10-24.

What people say

Quick, legit and high quality

Had a really seamless experience with these folks. They were patient and helpful while I made up my mind. I was a little concerned that I couldn’t use a credit card but these guys are pros, and made it easy to accommodate other payment methods. The product itself was very high quality you can tell they put a lot of effort into the craftsmanship. This is very high end stuff.

I ordered a Bulgari necklace from Billy

I ordered a Bulgari necklace from Billy and I was surprised by how beautiful it was and the rose gold quality is excellent, and it looks exactly like the real thing. It was stunning!! Plus, Billy delivered the necklace before my birthday, so I was able to wear it to my birthday party. I think I’ll keep ordering from them in the future.

Very worst experience even the…

Very worst experience even the packaging box was very ugly and damaged and the size was different from what I ordered and now they said it can’t be exchanged

Reply from Justes Factory2026-06-12

We do not supply product packaging boxes, and we have no order or communication record matching your name or claims. Your Trustpilot profile lists India, but we have no customers or orders from India. If you purchased anything from us, state exactly what you bought and provide the order details. Do not post unsupported accusations and then disappear without responding. Until you provide verifiable information, we cannot recognize this as a genuine customer experience.

I had an excellent experience with…

I had an excellent experience with Justes.co and can confidently give them 5 stars. The jewellery quality is consistently outstanding—well finished and exactly as described. Prices are fair and transparent, which makes it easy to keep coming back, especially compared to other suppliers I’ve looked into before finding Justes. A special mention to Wendy, my rep, who has been amazing to deal with. They’re always quick to respond, happy to answer questions, and genuinely go out of her way to help with options, timelines, and any changes. The whole process feels smooth and stress-free because you’re kept updated and looked after. Highly recommend Wendy (Justes) if you want great quality, fair pricing, and customer service that actually cares.

It’s always a pleasure doing business…

It’s always a pleasure doing business with Billy. His work is outstanding. I have multiple pieces from him and they are all exquisite. And the shipping is faster than anyone else. I will definitely do business with him again. Highly recommend!!

Great value for replica jewelry

Based on Los Angeles, I wasn't sure I could trust a jewelry vendor from the internet. But Justes Jewelry were amazing! Friendly and responsive, I always felt like I was dealing with good customer service and a real company. The profit was a beautiful replica bracelet with 18k gold and diamonds that shine. Even made it in time for Christmas! Great value and easy transaction, but most importantly, very trustworthy. Will be ordering from them again...

Love Cartier necklace

I wanted to express my sincere gratitude to Billy for the stunning Cartier necklace you sent for my fiancée. The piece is absolutely exquisite and has exceeded all our expectations. The quality and elegance of the necklace truly reflect your expertise and attention to detail. My fiancée is thrilled, and this necklace has made our special moment even more memorable. We are extremely satisfied and appreciative of your exceptional service. Thank you once again.

I have bought many pieces from this…

I have bought many pieces from this store over the last two years. Two bracelets VC, two bracelets loves, one love ring, one VC necklace, the quality is extremely good and the customer service extraordinary. Billy has so much patience. Billy answers all your questions and the shipping is very quick.

Thanks Billy!!!

I’ve been purchasing from Billy at this establishment for about 3 years now. I’ve had the gold professionally tested and it meets the 18k criteria every time. I have purchased several pieces worth thousands over the years and I will continue using Billy for years to come as I expand my collection. I just received another stunning piece today and it’s a 10/10! Highly recommend!!!

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