Keepsvery good experience me informed in a timely manner
Keeps me informed in a timely manner
Reply from justpoint.com2025-05-06
Thank you, Karlanna! We’re thrilled to hear about your great experience.
About justpoint.com
Data updated- Website
- justpoint.com
- Category
- Legal Services & Government
- Location
- United States · Phoenix
- Status
- Unclaimed
- Last 12 months
- 2 reviews
- Replies to negative
- 100% (11/11)
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Is justpoint.com legit?
justpoint.com (justpoint.com) has a 4.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Legal Services & Government and its reputation is good. 74% of reviews are 4 stars or higher and 16% are 1 star; The business has replied to 100% of negative reviews; 2 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
The company’s kindness and…
The company’s kindness and professionalism…..
Reply from justpoint.com2025-05-05
Appreciate your kind words, Dawn! Thanks for your trust in us.
I just started my case but so far they…
I just started my case but so far they have been great and very helpful and seem to really want to help
Reply from justpoint.com2025-05-02
Thanks for the great review, Breanna! We’re always here for you.
Always just a phone call away!
Quick response to my inquiry. They make you feel like you are a priority. Professionalism is top notch! Alway just a phone call away!
Reply from justpoint.com2025-05-03
Thanks so much for taking the time to share your experience, Michelle! We appreciate your kind words and are always glad to help.
I love that fact they were professional…
I love that fact they were professional and efficient
Reply from justpoint.com2025-04-28
We love hearing this, Dominica! Thanks for taking the time to share your experience.
Quick and easy process
Reply from justpoint.com2025-04-22
Glad to hear you had a great experience! Thanks for sharing!
very easy to talk to and work with
Reply from justpoint.com2025-04-18
Thank you, Jennifer! Your feedback made our day. We’re always here for you!
Quick and painless questions
Quick and painless questions! Rep was extremely helpful.
Reply from justpoint.com2025-04-14
We’re so happy you’re satisfied, Matthew! Thanks for sharing!
Very informative
Very informative . My name is Deborah Holley
Reply from justpoint.com2025-04-14
Thanks for choosing us, Deborah! We’re grateful for your feedback.
Was very patient and concerned and…
Was very patient and concerned and helpful
Reply from justpoint.com2025-04-07
Thank you, Barbara! Your feedback made our day.
If you're going to have someone bombard…
If you're going to have someone bombard your phone at all hours of the day, please have them speak & comprehend the English language well enough to answer elementary questions. Seems more like a scam & just a matter of another form of intercepting the publics personal info. Not cool at all.
Reply from justpoint.com2025-03-17
Dear Jo Ann, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration you encountered while interacting with our team. This is not the level of service we strive to provide. We are taking your feedback seriously and will investigate this matter thoroughly to ensure that similar situations do not occur in the future. Clear and professional communication is extremely important to us, and we will address this with our team immediately. If you are open to discussing this further, please reach out to [email protected]. We would greatly appreciate the opportunity to make things right and regain your trust. Thank you for bringing this to our attention, and we hope to improve based on your valuable input.
Very welcoming and respectful…
Very welcoming and respectful conversation
Reply from justpoint.com2025-02-26
We love hearing this, Michael! Thanks for your trust in us.
Great service
Reply from justpoint.com2025-02-26
Thanks for the great review, Brandon! We’re always here for you.
FINE
What i know so far has been my pleasure keep it up GBless.
Reply from justpoint.com2025-02-21
Glad to hear you’ve enjoyed it so far, James! Let us know if there’s anything we can do to make it even better!
Understanding and great people
Understanding and great people. Try their best to help me. Would definitely recommend
Reply from justpoint.com2025-02-21
Thank you, Kassandra! We’re thrilled to hear about your great experience. Your support means a lot to us!
I received advice and information that…
I received advice and information that I needed to make a decision to move forward in my efforts to get justice for an injury that I have. So thank you for helping me in my efforts.
Reply from justpoint.com2025-02-21
Thanks for taking the time to share your experience, Linda! We appreciate your kind words and are always glad to help.
Hello
Hopefully getting me some money
Reply from justpoint.com2025-02-21
Thanks for your trust in us, Scott!
Easy Peasy
Although some of my interview questions were challenging due to it being related to medical history, the relationship coordinator was helpful and polite. Thankfully, he was prepared to help me research and confirm involved doctors.
Reply from justpoint.com2025-02-21
Glad to hear you had a great experience, Bryan! Thanks for sharing!
Very professional and helpful and…
Very professional and helpful and patient group of people
Reply from justpoint.com2025-02-21
Thanks for choosing us, Cheryl! We’re grateful for your feedback.
DO NOT WASTE YOUR TIME WITH THIS LAW…
DO NOT WASTE YOUR TIME WITH THIS LAW FIRM!!! Horrible!!!!!I I called this law firm on a Friday. Left a detailed message, some of the information I included were my working hours. Specified that, unfortunately I cannot answer my phone before 3 PM. The first call I received was Saturday about noon. Informed the lady I was not able to talk for any length of time. She advised me she would call back around four. Did not receive that call. I did receive a call the following Monday, again around noon. I told the person calling me. I was unable to talk for any length of time and if they could call me back after three. This person did call me back. Unfortunately I was unable to hear her. It sounded like they were in a car using hands-free. All the windows down on the freeway doing about 90. She said she was using a headset and had never had an issue before. I told her I did not want to hear anything wrong or give wrong information due to me not being able to hear her. She said she would transfer me to another intake person. They would call me back. Now two days later I received a call AGAIN around noon. He told me he would call me back at four, because I was at work and it was before three. He called me around 6:30. I wish I had caught his name. Unfortunately he spoke so fast and literally hung up on me. It left me stunned. We had not spoken for more than 30 seconds. I am guessing this law firm is contracting people to collect basic information from potential clients. I can guarantee they are losing many potential clients because of this. After this interaction I would not refer my worst enemy to this business. Completely unprofessional and rude for no reason!!!
Reply from justpoint.com2025-02-10
Dear Marnie, Thank you for sharing your experience. We sincerely apologize for the inconvenience and frustration you encountered while interacting with our team. This is not the level of service we strive to provide. We are taking your feedback seriously and will investigate this matter thoroughly to ensure that similar situations do not occur in the future. Clear and professional communication is extremely important to us, and we will address this with our team immediately. If you are open to discussing this further, please reach out to [email protected]. We would greatly appreciate the opportunity to make things right and regain your trust. Thank you for bringing this to our attention, and we hope to improve based on your valuable input.