Juvia's Place (juviasplace.com) has a 4.2 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Beauty & Well-being and its reputation is good. 80% of reviews are 4 stars or higher and 13% are 1 star; The business has replied to 91% of negative reviews. Last updated 2026-08-10.
product is as shown on website, pigmented, and of good quality. I love it!
We're so happy to hear that you love the product and that it met your expectations for pigmentation and quality! We appreciate you sharing your positive experience.
I will be buying more products. Top notch!!
We're thrilled to hear you enjoyed our products so much! Your positive feedback means a lot to us, and we look forward to your next purchase.
Timely delivery and all my products came in great condition; and looks exactly like the pictures!
We're so happy to hear that your products arrived in great condition and look exactly like the pictures! We appreciate you mentioning the timely delivery.
So glad this Kalamata powder is finally back in stock!
We're so happy to hear you're glad the Kalamata powder is back in stock! Thank you for your wonderful feedback.
STILL after 3 freaking weeks i haven’t received my package like what is this!?! This is so unprofessional. How come they said it was on its way then never delivered this is stupid I can’t even get it re shipped or refunded this company sucks.
Thank you for sharing your feedback. We're truly sorry to hear about your experience and understand how frustrating it is to be waiting this long for your package, especially when the tracking indicated it was on its way. We'd like the opportunity to look into this further for you. Please email our support team with your order number and the best email address to reach you. If you've already contacted us, you should have received a response from our team. If you haven't seen one, there may have been an issue with the email delivery, so we'd be happy to verify your contact information and make sure we're able to connect with you. Once we receive your information, we'll investigate your order status and provide any available updates or clarification. We appreciate your patience and look forward to assisting you.
I love the products of your company. I would like more of a discount for your skin care, but I do like the reduced prices available.
We're so glad you love our products and appreciate your positive feedback! We understand your desire for even greater value on our skincare. We are always working to provide excellent options for our valued customers.
The color was too dark for my complexion. It didn't match my skin tone per your recommendation.
Thank you for sharing your feedback. We're sorry to hear that the shade you received was not the right match for your complexion. We understand how disappointing it can be when a shade recommendation doesn’t work out as expected. Please contact our support team with your order details so we can review your purchase and assist you further with any available options or clarification. For future shade matching, we recommend considering both your undertone and depth when selecting a shade, as lighting and individual skin tones can sometimes affect how a shade appears once applied. We appreciate you giving Juvia’s Place a try and thank you for taking the time to share your experience.
Every single item was fantastic
We are absolutely thrilled to hear that you found every single item to be fantastic! Thank you so much for your wonderful feedback.
At this moment nothing to write. As I am happy with online purchase
We're so glad to hear you're happy with your online purchase! Thank you for your positive feedback.
The colors are vibrant and last a long time
We are so happy to hear that you find the colors vibrant and long-lasting! Thank you for your wonderful feedback.
Excellent palettes and colours.. love the lipsticks and lip glosses !
We're so happy to hear that you love our palettes, colors, lipsticks, and lip glosses! Thank you for your wonderful feedback.
The price point is awesome. I love the rich pigments of all lip and eye products.
We're so happy to hear you love the value of our products and the rich pigments of our lip and eye products! Thank you for your wonderful feedback.
The color of the palette was just perfect and I got many compliments at work. The delivery was very quick and fast
We're so happy to hear that the palette's color was perfect and that you received many compliments! We also appreciate you mentioning our quick delivery.
What a disappointing experience with my very first order. My package arrived in Singapore with the Dahlia Blush missing, and instead of the Morocco Nubian Earth Lipstick that I ordered, I received the Morocco Nubian Eyeshadow Stick. This is completely unacceptable. I expected much better quality control, and I’d appreciate this issue being resolved as soon as possible.
We're so sorry to hear about your first experience with us. Receiving an order with a missing item and an incorrect product is certainly not what we want for our customers, and we completely understand your disappointment. Please reach out to our support team via email or our contact form with your order number and a photo of everything you received. We'll be happy to review your order and work on getting this resolved for you as quickly as possible. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right.
I was very impressed with the level of customer service I received. I ran into an issue and Juvia fixed it without hesitation and the rest is history. Thanks Juvia!!!
We're so glad to hear our team provided excellent service and resolved your issue efficiently. Your positive feedback truly makes our day!
I support black/ women owned business. I have about 10 plus of your eye palettes from before and was interested in the lipsticks. I find the colors work well with my skin tone.
We truly appreciate your continued support of our brand and are so happy to hear you enjoy our eye palettes and are interested in our lipsticks. We're delighted that the colors work well with your skin tone!
Amazing quality!!! 😍
The lipsticks came much earlier than expected. I love all the colors of the lipsticks I purchased, and my favorite is rude girl. If you haven’t tried their lipsticks, please try them. The colors are very nice. I am dark skinned and all the six colors are perfect to me, which is unusual. Sometimes, it’s hard to get the right colors, but this time, is the first time that I chose six different colors and all of them were very, very good. So if you’re looking for lipsticks, please try the berries!
We are so happy to hear that our lipsticks arrived earlier than expected and that you love all six shades, especially "Rude Girl"! It's wonderful to know that our colors are perfect for your dark skin tone, and we appreciate you recommending "the berries" to others. Your positive feedback truly brightens our day.
Thank you for your feedback!
I received my product in a timely manner and it was exactly as described. The color of the lipstick was very vibrant and matches beautifully with my complexion. It did not last all day, and will come off when eating or drinking.
We're so happy to hear that our product arrived promptly and matched its description, and that the color beautifully complements your complexion! We appreciate your feedback regarding its wear time.
203 reviews matching