I ordered from this store in May
I ordered from this store in May, it is August the 15th and I have received my order till today from South Africa. I am still waiting.
Kathajewels (kathajewels.com) has a 1.3 out of 5 rating on OK.one, based on 21 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 90% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews. Last updated 2026-10-24.
I ordered from this store in May, it is August the 15th and I have received my order till today from South Africa. I am still waiting.
This is a scam company; all the reviews are the same with the exception that I purchased delivery insurance at the time of the purchase. I talked with them via email and was told they were not responsible for packages not delivered??? I turned my purchase over to my credit card company fraud department.
Never received my item can't contact them because they say the store is no longer available I believe this is a scam. They give you tracking to think it's on the way but it never make it to my door they need to investigate this and give people their money back. This makes me never wanting to order from foreign countries anymore.
This store is a scam🤬 I order a 2 piece dress and it never came to my mailbox I have sendt complains to the, they are saying that it has been delivered, but I hav not recived anything I wrote to them and asked to Get my money back but have not heard from them again Do not order anything from this store, they only steele jour money
I ordered, paid, got given rubbish tracking order, the email said it arrived about a month after ordering, but no parcel ever arrived and they wont answer my emails. So I would say they are a scam
I've been waiting a month and the tracking says it was delivered. No package. Of course it's next to impossible to contact them.
My experience is exactly the same as the previous reviewer. Accordindg to the tracking service provided by the seller the item was delivered, but I never seen the package. Send several emails to the addresses provided by the seller in the order and the customer support, but all of them were not delivered as their email address doesn't accept them. I wish I read the reviews before I made the purchase.
My order was NEVER delivered!!! and all their emails bounce back - can't be delivered!!! I would like my money back, but no way to contact them . Rip Off!
If I could leave 0 stars I would. Absolutely a SCAM. Ordered a couple of dresses, then notified they were delivered....surprise surprise no dresses. Emails bounce back....
Never received items nor refund. Don’t waste your time and money. Going to bank to dispute charges.
I did not receive my order. They took my money. Tracking order email was from China and bogus email address and bogus phone number. They stated it was delivered to my doorstep and it was NEVER received. This website is a total scam. Buyer beware!!!
Should have reviewed this company first. Item never arrived even though their tracking website said it has been.
I really didn’t want to give any stars I order a denim jump suit back in March I still haven’t received it then they stated it had arrived but I haven’t received anything… I’m going to contact my credit card company to retract the payment
This company is fraudulent. You purchase, everything looks professional but it doesn’t tell you it’s out of China. The tracking is manipulated, not real. Took 30 days of “tracking”, no refunds or returns & past the refund phase from your bank. It’s a scam. I never received my product. Their emails & contact don’t work, it gets returned.
I ordered a dress from here. 1st April 2026. Still havent received it. Emailed multiple time but keeps bouncing back. Don’t know what to do!! Just don’t order from here!
It has been a month now and the tracking says delivered, nothing has been delivered. USPS didn't recognize the tracking# nor UPS or FedEx. DO NOT USE THIS SITE. THE BEAUTY OF THE CLOTHES DRAW YOU IN AND THE PRICE, BUT ITS NOT REAL. NOW!! If I receive my Dress, I WIll come back and show it and change this review. KATHAJEWELS - REFUND MY MONEY AND MY EXPEDITED SHIPPING FEE....
It's a scam. It says it was delivered, but I never received my order.
This website is a scam says that it was delivered at 3:31 AM never delivered when you try to reach them through their customer service website. It says that the domain does not exist. All they do is steal your money. It’s a horrible company if I could give it zero stars, I would.
Never delivered. Shows delivered on a Sunday when the post service doesn't operate on Sundays. Likely a scam.
I’m disappointed. My order said delivered and then was never delivered. The email on the website returned was just automated gibberish. I am willing to amend my review if I receive my order.
21 reviews matching