KeaBabies (keababies.com) has a 4.7 out of 5 rating on OK.one, based on 67 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 91% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.
What people say
C
Customer · 3 reviews · Experienced 2026-02-28 ·
★★★★★
Wonderful Product, Amazing Customer Service!
Chinkee in Customer Service was superb in helping to get a replacement order to me when my original didn’t show up. In the end, there was a mix up of packages with my mother-in-law, and when I reached out to notify KeaBabies, they were so gracious about the mistake. Thank you Chinkee and the KeaBabies Customer Service team for a wonderful experience!
My daughter loves this pillow!
We held off for a while being unsure which way to go pillow-wise, but this little pillow is perfect for her. She took to it immediately and uses it every night without any issues. I also love that I can pop the pillow and case in the wash!
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Sarah Bailey · 1 review · Experienced 2026-02-04 ·
★★★★★
Outstanding customer service!
KeaBabies has been incredible to work with! I reached out to them because I received products via Amazon as I gift that I really didn't need. Without hesitation they sent me store credit to replace those items with things I could use. Their customer service is outstanding! I look forward to placing an order with them in the future because I know no matter what I will be taken care of.
There's just something about the whole experience. I've been buying their pillows for ME, a 74 year old woman. I can't use the fluffy pillows other adults use. And their pillow cases. And, now, my daughter is pregnant and I'm so excited to turn her on to KeaBabies for her many new needs. Keep up the good work guys!
KeaBabies products are quality and affordable! We have used their bibs, burp cloths, wash cloths & towels. They are thick and absorbent. We wash them all the time and they have held up so nicely. Their customer service is prompt, polite and accommodating!
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Sam McElveen · 1 review · Experienced 2025-09-12 ·
★★★★★
Keababies is my favorite baby supply…
Keababies is my favorite baby supply shop. Just had my first child, and have already ordered a few extra things that I didn't realize I needed. Keababies makes high quality products for a very reasonable price, and I love the amount of color/pattern options.
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LH · 1 review · Experienced 2025-09-17 ·
★★★★★
Nice Towel and Outstanding Customer Service
I’m really impressed with both the product and the service. The bath towel is soft, high-quality, and beautifully made. My first towel had a small flaw, but the customer service team responded quickly and kindly after I reached out. Once I provided my order details and a photo, they immediately arranged a replacement. The new towel is perfect, and I couldn’t be happier with the experience.